Shane Murphy

Technician | IDEA Certified

Shane came to Precision from California with extensive experience in garage doors. When he’s not working, he enjoys reading, working out, sports, and poker.


Years with Precision: 4 Background Check: Yes
Customers Served: 1,227 Drug Screen: Yes
Installations: 69

Reviews

11/25/2024 – Shane was very professional and helpful. I did get other quotes but Shane made it easy to do business with Precision. He also went out of his way to make our garage door safe to use until the garage door came in and they installed the new one. I highly recommend them. It’s a very good choice.

12/1/2024 – Just wanted to give a shout out to Shane Murphy and the folks at Precision Garage Door of Austin. We called them the Saturday after Thanksgiving and they showed up within hours. Shane was ahead of schedule, professional, knowledgable and courteous. He had us squared away in no time. Can’t say enough about the customer service we received. Keep up the good work!

11/5/2024 – Precision Garage door and their technician Shane Murphy, have been amazing to work with. They came out when they said they would and went above and beyond. I highly recommend them and definitely will use them again.

10/17/2024 – Shane did an outstanding job. He was polite, professional and fast. He explained my options in a simple to understand manner. Thanks again for the wonderful same day service.

9/4/2024 – Wow! What a great company & Gavan was top notch!! Right on time..was so friendly & professional.Got the work done in record time & explained how everything worked. Will recommend Gavan & Precision Door to everyone. Thank you for your fantastic service. Appreciate it so much.

8/20/2024 – Cant say enough good things about Precision Door of Austin. They were fast, professional, and the ease of communication was superb! The technician that arrived, Shane, was a rock star!! Very professional, arrived on time, was technically sound on the issue and was very efficient in executing the work. He explained the issue, went to work and got it done fast. These guys will now be my first call and go-to company if any further issues arise with our garage door. 5 Stars is not enough!

7/6/2024 – Shane (technician) from Precision was excellent. I received timely communications when he was on the way, and he answered every question I threw at him about our garage doors, what to expect (down the road), and what to keep an eye on. He walked me through available options for repair, maintenance, and replacement. Nothing felt pushy (at all), he simply shared information and answered my questions. I would use them again and recommend Shane and Precision to anyone.

8/20/2024 – Cant say enough good things about Precision Door of Austin. They were fast, professional, and the ease of communication was superb! The technician that arrived, Shane, was a rock star!! Very professional, arrived on time, was technically sound on the issue and was very efficient in executing the work. He explained the issue, went to work and got it done fast. These guys will now be my first call and go-to company if any further issues arise with our garage door. 5 Stars is not enough!

2/11/2024 – Awesome experience. Shane came to address an issue (on a Sunday) with our garage door. After a quick inspection he explained the problem most likely was not with the opener and probably electrical. He was super knowledgeable and courteous. Plus, didn’t take advantage of a situation where we could have paying for work that didn’t need to be done. We’ve used Precision in the past and certainly will call them again, if we have issues in the future. Amazing customer service.

11/13/2023 – Shane was awesome-super knowledgeable, on time, explained all our options and did great work! He has come out to our house before and has always been great!

10/14/2023 – Shane from Precision did an excellent job fixing our garage door. He explained the issue well and fixed it in a timely manner! The price was fair and I’m pleased with how quick they could come out and fix it. I recommend working with Shane Murphy from Precision!

10/12/2023 – I had my garage door serviced within one day of calling after my door suddenly decided to stop working. My technician, Shane was fantastic. He was on time, very professional in his demeanor and explained everything that needed to be fixed. He took his time to make sure that everything was set up well and checked the other door to make sure it was in working condition as well. I would not hesitate to call again. I am a very satisfied customer that would recommend others to use this company.

9/26/2023 – I could not recommend Precision Garage Door of Austin more. The spring broke on our garage on a Sunday four hours prior to a family reunion and we were trapped. I called Precision and they sent Shane Murphy, our technician, to the house. Shane was incredibly clear on the issue we were having, very transparent on pricing and completed the spring repair in less time than he quoted us. Shane was excellent and Precision was excellent to deal with. Thank you guys very much.

12/8/22 – Precision Door came out quickly and Shane was knowledgeable and was able to sort out the problem in a timely manner. We are pleased with his work and happy to have our garage door working again.

11/30/22 – Great service. Shane is extremely proficient. On time, communicated well, reasonably priced. Highly recommend.

6/30/22 – I would like to take a moment and give my honest feedback on my recent precision experience with Shane. I am very impressed with this young man. Highly professional, competent and courteous, he arrived at my home promptly at the beginning of the stated window. He quickly diagnose the problem and provided several solutions along with pricing information. After my selection, he quickly said about to work and finished my repair (broken spring).

This is not my first encounter with Shane. He installed all three of my garage door motors less than a year ago. I give him my highest endorsement. You will also find my review of precision on Google. I’ve been a satisfied customer for over five years.””

5/27/22 – I drove my car into my garage and hit the button to close the garage door. I was terrified when the screw that secures the “”arm”” to the opener fell onto my windshield causing the garage door to CRASH to the ground! Luckily my car nor I suffered injury/damage. But—the door definitely was NOT functional! It was important to get if fixed ASAP so that I could attend my 4-yr old granddaughter’s VERY FIRST Dance Recital scheduled for later today. Unfortunately, the appointment “window” that I was given would make attending the recital unlikely. And then—I got a call from the technician—Shane Murphy! He called to let me know he had finished up earlier than expected with other appointments and was ON HIS WAY!

Shane was terrific! He evaluated the situation quickly and explained exactly what was needed to fix the door and what the cost would be. In a nutshell—the repair took only 15 minutes. I highly recommend Precision Garage! Thanks to them—I WILL BE AT THE RECITAL TONIGHT!

Happy Grammy Here!!

5/19/22 – My technician Shane was very helpful. He had everything needed to get the job done and was very knowledgeable. I inquired on a Tuesday night and they had me scheduled by Wednesday. Very quick service. Shane was also able to come out earlier. Lord knows it’s too hot to keep lifting a garage door. Thank you for the upgrade!!!

1/25/21 – Shane was wonderful. He was very professional and explained things and made suggestions.
Thank you for great service

8/18/21 – Precision Garage Door of Austin was incredible and we appreciated how professional Shane Murphy was. Excellent work, super easy to schedule and their communication about the appoint was wonderful. I would strongly recommend them.

8/17/21 – Shane did an amazing job. He was punctual, professional, and did some quality work (with a not so quality door that I have). I will definitely use them again!

8/11/21 – Precision Garage Door of Austin was the fastest, best experience I’ve had with a garage door company and their service level is incredible. Communication from the company via text was excellent and the tech, Shane M., was friendly, knowledgable, honest, and fast. I would highly recommend these guys, and especially Shane, to anyone needing assistance with their garage door.

8/4/21 – Great experience. After waiting days for another company to call me back and hearing nothing, I called Precision Garage Door. 95 minutes later I had a new system installed that met all of my requirements. The technician was knowledgeable, professional and extremely efficient. Thanks Shane! Highly recommended if you’re looking to install a new garage door opener.

7/11/21 – Excellent job by Shane. On time. On a Sunday. Instant install. Great communication via email, text and phone. No complaints. Wish all service people can be like them.

5/3/21 – Shane was wonderful – he provided me great options – once I decided to get a new garage door opener installed he completed all work quickly and with great care. He was very helpful and once completed he took the time to walk me through all aspects of the new opener – I have to say he was great!!

3/1/21 – Timeliness, knowledge, professionalism and customer service. Excellent in all regards. Shane was friendly. Knew what he was doing. Gave great advice and fixed our problem. We cannot say enough about Shane Murphy.

2/23/21 – Shane Murphy did an outstanding job installing my new garage door opener. Very professional work ethic……Thanks

12/11/21 – Thank you Precision Garage Door! You saved me so much stress with your responsive tech Shane Murphy. He came within an hour and had my garage door fixed within no time! Highly recommend!

10/25/20 – Shane Murphy came out to fix our garage door system. He was professional, friendly and knowledgeable. He fixed everything in 10-15 minutes! I am delighted as a customer. Thank you Shane and Precision Door Austin.