Brian did an excellent job of tuning up and lubricating my garage doors so they are operating much more smoothly and quietly. He showed me things that could develop into problems in the future and gave me estimates for what I could expect to pay to fix or replace them. Overall, he provided exceptional service.
Steven Monson
02/28/2025
Shane Murphy was prompt and courteous. He found my garage door issues very quickly and had them fixed in a very short time. He was great. I would recommend Precision Garage Door to everyone. Thank you!!
Jody Robinson
02/27/2025
Wonderful service from Josh. He was very knowledgeable and took care of our garage door needs. Highly recommended.
Bart Posnik
02/27/2025
Good, prompt service. Professional installation. Isaiah installed our door and new opener with care and attention to detail. Very personable and knowledgeable. Very much recommend Precision Garage Door. Will use them again for sure.
John Palmer
02/26/2025
Patrick arrived earlier than planned, and called first to let me know he was on his way. He arrived, quickly assessed the problem and fixed our door by replacing the springs. He was very efficient and pleasant and we really appreciated his knowledge. I will call Precision again if needed.
Yolande Williams
02/26/2025
Shane, is professional, knowledgeable and accommodating. The work is completed, repaired done, cleaned. Thanks.
Pedro A.
02/26/2025
Awesome job Brian!
William Hollis
02/26/2025
Great job Jeremy gave me a cheaper of the two options and it works great and I really appreciate his honesty and upfront in this quickness and doing the job
Steve Ammons
02/26/2025
Called Precision Garage Door for a faulty sensor on garage door. Shane came and fixed a loose connection. As always, Shane is professional and knowledgeable Thank yo
Mary Ellen Mongoven
02/25/2025
Prespero Hernandez with Precision Garage Door of Austin, replaced my 2 garage doors, he explained all the details of the new doors, operation of them, and he walked me through setting up the openers to my vehicle and my phone. Very pleasant and helpful.
Teresa W.
02/25/2025
Sean was very friendly and professional and did a great job in accessing the situation quickly and efficiently. Precision Garage Door is The place to go for Garage door repairs or new installations.
Angie Vasquez
02/24/2025
Cleve/Cheryl Earley
02/24/2025
Scheduling was very easy. I was able to get someone out the next day. Our technician, Stephen Michael, did a great job! After assessing the issue with my garage door, he explained what the cost would be and fixed it in a timely manner. The process could not have been easier. I highly recommend Precision Garage Door!
Lisa T
02/23/2025
Very professional, personable, easy to communicate and understand what my issues were/are...
Bobby Dicks
02/22/2025
Landon was great. He showed up on time and did a quality job, including the cleanup. He removed EVERYTHING associated with the old garage doors and put in an entirely new installation. He also noticed one of the new panels was defective and said I would be contacted to replace it within 4 weeks. He showed me how everything worked, explained how a where to lubricate occasionally and even left me a can of spray lube.
Ed Reynolds
02/22/2025
Prospero is a true professional. Arrived on time, replaced door and opener motor, cleaned up and answered all questions about operation.
Jack stanley
02/20/2025
Brian was great - kind and efficient
Christa Orecchio
02/20/2025
Josh has been super friendly and has taken extra time to adjust to my needs as a handicapped person . Knew immediately what the problem was both times he had to come out which meant he could fix the problem quickly which I appreciated
Dorothea Wells
02/20/2025
Brian Rykowski arrived during the designated time. He quickly found the problem with our garage door opener and explained what was needed to fix it. He also pointed out a problem with the garage door that we had not noticed. We are very satisfied with Precision Garage Door of Austin and will use them for any issues in the future.
Sue Hall
02/20/2025
Brian was fantastic and I am extremely pleased with the repair and service!
Karen Manry
02/20/2025
Shane Murphy replaced the motor on our double door Tuesday February 18, 2025. He was great! Very professional, courteous and very knowledgeable. Not only did he replace the motor he helped get the wi-fi set up and programmed two extra remotes. Definitely thumbs up
Gail Barnes
02/20/2025
Fantastic service. They arrived on time and quickly diagnosed the problem. Install was easy and payment was an ease too. Very happy and we are a repeat customer too!
A C
02/19/2025
Great. A quick fix and arrived early.
Ellis Smith
02/19/2025
The service was top notch! We weren't in a hurry so it didn't matter that it took a little over 2 months for the door to come in. Billy was our point of contact and always very available. He was here for the install which was done in about 5 hours, mainly due to needing to retrofit our garage that never had a garage door. It looks beautiful! Very happy.
Anita C.
02/19/2025
Patrick did a super job, swapping out our original failing contractor grade garage door opener motor, drive track, tensioner spring set-up, and panel guide wheels - plus showing us how to use new controllers, and re-program the HomeLink setup in our Suburu. Many thanks Patrick. Ann & Marty
Martin Lee
02/18/2025
My garage door opener wasn't working, so I scheduled an online appointment with Precision for Monday between 10:00 am and 12:00 noon. The technician, Phil Belfrage, arrived right around 10:00. Prior to his arrival, he notified me via email and telephone of his estimated arrival time and he was here within that timeframe. The email included his name and picture, as well a brief bio. He was very polite, professional and knowledgeable about diagnosing the problem with my garage door opener. Additionally, he was patient and answered all of my questions to my satisfaction. Without promoting any product or any pressure, he provided me with three replacement options. He had all of the tools and equipment on his truck needed to complete the job. Based on my selection, the resulting work was outstanding. He gave me a thorough explanation of the work he performed and how to use the new opener. Finally, he made sure the work area was cleaned up before leaving.
Cheryl Graham
02/18/2025
Shane was very professional and explained every repair in detail.
RANDY GARCIA
02/17/2025
Phil was fantastic! He quickly reattached our garage door to the motor system with ease. Not only was he professional and efficient, completing the job in just 15-20 minutes, but he also took the time to explain everything in detail. I was expecting the service to be expensive, but it turned out to be very affordable. We're so glad we found them and highly recommend their services!
Emerald Warmate
02/17/2025
I had an emergency repair for my garage door falling off track on one side when it fully opened. I was able to get an appointment window within an hour of me calling. The tech, Stephen Michaels, was very helpful and responsive. He took the time to answer my questions and did quality work
Kelvin Benson
02/17/2025
Professional, prompt and job well done
Shannon Smith
02/17/2025
Brian did an excellent job replacing the motor in my garage door opener! He was very friendly, extremely knowledgeable and quickly replaced the motor. I have always used Precision Door as their service cannot be beat! I will always be a Precision Door customer! They are a wonderful company with employees that will always go that extra mile for your satisfaction! KT
Kay Thurman
02/17/2025
We are so appreciative of Steven Michael and Precison Garage Door. Of course our garage door broke the day we are leaving for vacation. They were able to send a technician out within 2 hours of my phone call. Steven Michael gave me honest quotes for two different options for repair. He was able to get the repairs done right away allowing us to leave for vacation knowing our house sitter had a working garage to use during the upcoming cold snap. Thank you so much!!
Jennifer G.
02/17/2025
My garage door did not work when I got home from running errands yesterday. I called Precision, and they were able to come out that afternoon. My technician I had was Shane Murphy, and he was very good at explaining all the issues and offering solutions with different pricing options. The work was completed within a couple of hours, and I am very confident that my garage door will be working well for a long time.
Peggy Cox
02/15/2025
Stephen Michael was able to come early, finished early and completely fixed my garage door that had a broken spring. It got a complete hardware overhaul! I'm very happy with the experience. Highly recommend!
Michelle W.
02/15/2025
Mickey was on time, knowledgeable, and courteous.
Edd New
02/15/2025
My garage door did not work when I got home from running errands yesterday. I called Precision, and they were able to come out that afternoon. My technician I had was Shane Murphy, and he was very good at explaining all the issues and offering solutions with different pricing options. The work was completed within a couple of hours, and I am very confident that my garage door will be working well for a long time.
Peggy C.
02/15/2025
Don Steinle
02/14/2025
Fast arrival and service was done relatively quick! Would hire again.
Clint Blythe
02/14/2025
The service technician Shane was great. He quickly diagnosed our problem and provided different options to us. He replaced our garage door opener, springs and installed a new belt drive. Fully explained warranties. Very friendly and efficient.
Kendell Mayes
02/14/2025
Shane provided excellent service. He was able to asses the situation and provide options for resolution. He was professional and courteous through out. Highly recommend Precsion Garage Door and Shane.
Tony Taylor
02/13/2025
Excellent work. Stephen was very personable and a good communicator. As well he is a adept technician and was efficient with our spring replacement. He is an excellent representative for your company.
Martin Boyer
02/13/2025
Our garage door spring broke tonight just as we sat down for dinner. As we assessed the situation we had to have this fixed tonight. We called and requested emergency repairs and the company sent Joshua. He arrived, assessed the situation and repaired our garage door. Joshua was informative and educated us thoroughly. He was considerate and had a great attitude while he worked. We are very grateful to Joshua and his expertise.
Joseph Fernandez
02/13/2025
Bill Poland
02/12/2025
Patrick Day was knowledgeable and pleasant to work with. Communicated well and happy with his work. Thanks
Richard Mendez
02/12/2025
Philip Minor
02/12/2025
Shane Murphy was a wonderful technician, arrived ahead of schedule, positive personality, professional, and provided 3 choices of service. Start to finish in about 1 hour. Highly recommend Precision, thank you.
terry toole
02/12/2025
Shane Murphy was a wonderful technician, arrived ahead of schedule, positive personality, professional, and provided 3 choices of service. Start to finish in about 1 hour. Highly recommend Precision Garage Door, thank you.
Terry T.
02/12/2025
Shane Murphy was a wonderful technician, arrived ahead of schedule, positive personality, professional, and provided 3 choices of service. Start to finish in about 1 hour. Highly recommend Precision, thank you.
Terry Toole
02/12/2025
***** ****** was a wonderful technician, arrived ahead of schedule, positive personality, professional, and provided 3 choices of service. Start to finish in about 1 hour. Highly recommend Precision, thank you.
Terry T
02/11/2025
Thank you for your prompt call back and getting to my house on time. Joshua did a great job. You all have always been great! It was a simple spring that broke.
Karen Zimmer
02/10/2025
