This was a door replacement. Because we were away for a significant time this year, scheduling was a bit challenging, but Precision was flexible and helped us to make this work. Prospero was very helpful in explaining everything including certain choices regarding the work. When a question arose, he found me and we talked it through. He worked quickly, and he was thorough in going over everything that I should know about maintenance. He is also very pleasant. It was an excellent experience.
Robert S.
12/26/2024
Highly recommend! From the minute they answered the phone, they were friendly, patient, allowed me to express concerns and answered all my questions. Mickey, our Technician was out within an hour. He called to notify me of his estimate time of arrival and arrived on time. Mickey took his time to explain the issue and explain all the options for repair. What i liked best, was his patience with my questions about mechanisms and option warranties. Mickie was always professional, thorough and friendly through the entire repair, that happened same day too! Precision will absolutely be our go to and recommendation for garage door repairs.
Theresa Melendez
12/20/2024
They are an excellent company! We got a quick next-day appointment for a garage issue, and Brian R. arrived on time and as scheduled. He was thorough and helpful in walking me through the problem and showed me why we had them. He was beyond kind, and his work was effective and efficient. I highly recommend their service, especially as they send a link so you can track when the technician will arrive.
Adriana J.
12/17/2024
This was the first time I have needed to call a garage door company to service my garage door. I ended up buying a new system instead of just repairing mine. I did so mainly because it was badly needed due to age of door but also felt comfortable with the company and ****** who was my service advisor. He heard my concerns about price and was able to provide me a fair price and a new quality setup. ****** was amazing at installing my new door and was patient in answering my questions. Both gentlemen are to be commended for a service well done!
Joanna R
12/17/2024
An ill placed rake caused our very old garage door to come off the rails and we couldn't get the door shut. we put an emergency call into Precision and requested someone come out to help manually shut the door as well as determine the damage. Patrick Day was the technician who arrived for the emergency visit and before I knew it, he had been able to shut the garage door. he then went on to tell us our options for resolving the door problem. Since the current garage door was in pretty bad shape, we decided to purchase a new one. Prospero Hernandez came by a couple of days later and had the new door up in a matter of 2 - 3 hours. he did a fantastic job! I recommend Precision for any garage door need you may have!
Doug O.
12/13/2024
New house. In the house 1 year. No help from the builder. Called Preclusion Garage Door on the recommendation of a friend. Shane was our technician. Very knowledgeable, professional and thorough. Took time to explain, patient. Several items fixed/ corrected. The door works perfectly now. Very pleased with this company and the technician. Very highly recommended!!!
Richard Wesseling
12/12/2024