Best by far in customer service! Phil Belf* was super informative about the installation process. We asked a few questions a he was kind enough to answer everything. The scheduler told us it would take all day but this installer worked magic and was able to get two doors installed plus all the accessories (springs, rods..) in less than 4 hours! Incredible work. We are super pleased with the entire process and value. Thank you Precision and give Phil a raise!
Casper A.
09/20/2024
Great job. Caleb knows his craft!!
jim traynor
09/20/2024
Isiah was wonderful. Very knowledgeable, professional and personable. We talked and he answered all questions. Great person!!
Carol Ferguson
09/20/2024
Mickey Wheeler and his co worker were very professional and did an excellent job.
Ofelia Izquierdo
09/19/2024
Garage door was broken one day, fixed the next. Stephen Michael came out from Precision Garage Door and was able to asses the damage and provided several quotes. The work was completed quickly and the door was working again. Thanks for being able to come out same day!
Artemio Madrigal
09/19/2024
I want to thank Phil and Patrick for the great work they did! This is a good company and the people are fantastic!! And quick to respond! Thanks Chris B
Christopher B.
09/18/2024
Antonio Valdes
09/17/2024
Great job.
lam kha
09/17/2024
We were able to schedule a same day appt to have our garage door inspected. Stephen arrived within the next few hours and resolved our issue. Excellent customer service!
Tami Ryan
09/16/2024
The repair man, Phil, did a great job and was fast. Friendly, professional, and an all around nice person.
Charlie Lipscomb
09/16/2024
Excellent, quick, clean and attentive work done.
Sheldon Levin
09/16/2024
Mickey Wheeler did an excellent job at installing our new garage door. He came on time, was friendly and efficient. Did a terrific job and left us with education on how to care for our door. Top knotch!!
debbie schneider
09/14/2024
Great responsiveness. Joshua was knowledgeable, thorough, and honest. He walked me through all the steps he was evaluating and completed the repair quickly.
Ben Paige, Jr.
09/14/2024
I can't speak highly enough about this incredibly knowledgeable garage door company and its skilled technicians! When our garage door finally gave out and refused to close either automatically or manually, we were in a bit of a panic. Not only was the door stuck open, leaving our home exposed to the elements and the world, but it also gave our dog a free pass to chase every cat and dog in the neighborhood! I called around 8 AM, and by some miracle, a technician arrived before noon--an absolute lifesaver! The first tech Phil Belfrage was efficient, precise, and clearly well-versed in his craft, living up to the company's stellar reputation. There was no fumbling or second-guessing--he had the door back down in record time. He also took the time to evaluate the situation, giving us a clear estimate on repairs or replacement. We chose to go with a full replacement since the door was original to the house, and though there was a six-week lead time due to the custom fabrication, we decided to go with windows. It was well worth the wait. When the new door arrived, Isaiah White, the second technician, handled the installation. I can't say enough good things about Isaiah--he was professional, polite, and extremely knowledgeable. It was a pleasure chatting with him while he single-handedly dismantled the old door, carefully cleaned up all the debris, and loaded everything onto his truck. He then began inspecting the existing rails and proceeded to install the new door, which came in heavy sections that he managed with ease. Within just a couple of hours, our garage had a brand-new, perfectly functioning door. From start to finish, this company exceeded expectations. Their prompt response, professional service, and the quality of their work make them an easy recommendation. Just when I thought the service couldn't get any better, Isaiah proved once again why this garage door company deserves every bit of praise. After the installation, I noticed a small issue with light peeking through both sides at the bottom of the door. Fortunately, Isaiah had left his contact information, so I gave him a quick call. Without hesitation, he returned promptly, just a few blocks away, and made a slight adjustment to the door, correcting the issue immediately. His dedication to ensuring everything was perfect, even after the job was technically done, speaks volumes about his professionalism and commitment to customer satisfaction. It's rare to find such reliable, courteous service these days, and this company has truly set the bar high. If you need a garage door service that goes above and beyond, look no further! 800-DOOR-REPAIR Thomas J
Thomas J.
09/13/2024
Called this morning, garage was repaired by 1:00 pm the same day! Fast, friendly and courteous! Happy customer here!
Yvonne F.
09/13/2024
Wes was very thorough in investigating the issue we were having with one of our garage doors, which utilizes an older opener technology. He explained his troubleshooting and was able to make adjustments within the opener to get the door operable again. He also reviewed options for updating our opener with much newer technology to provide for a warranted, longer life cycle. Wes was extremely knowledgeable and professional. It was clear he really takes pride in his work and in educating his customers!
Jeanne Caulo
09/13/2024
Thor Yanko
09/13/2024
Tj dylan
09/12/2024
Great experience and fast work!
Tyler Srubar
09/12/2024
Janet Waldeier
09/12/2024
*** was amazing! He was early, polite, friendly, knowledgeable and kind. He made sure I was fully informed about my options but wasn't at all pushy about anything. It was quite a pleasant experience and my new garage opener is so much quieter than my old one! Really lovely. I will be recommending Precision and *** to everyone.
Cherish W
09/12/2024
Steve Hardy
09/10/2024
Excellent service by Joshua Surfus. Highly recommend this company and this technician.
evy galan
09/10/2024
Shane was thorough and did excellent job
robin davidson
09/09/2024
Patrick was very knowledgeable, courteous and helpful.
Brenda Wilson
09/09/2024
Luke Crayon
09/09/2024
John Panariello
09/08/2024
Justin Peterson
09/07/2024
Michael was outstanding, knowledgeable and helpful in my moment of need. Precision responded to my 8pm emergency call and Michael arrived a hour later. Two hours of repair and my door was back in operation. Thanks so much!
Edward Hockfield
09/06/2024
Precision is a wonderful company to work with... They came out and did a service call after some mistakes another company made and they didn't charge me anything and I'm just so grateful cause I love my garage door and I don't want it to get ruined... great company
Kerry F.
09/06/2024
Steven Michael did a fantastic job
Nick Sultemeier
09/06/2024
Outstanding customer service. I hesitated to replace an old door but with the expertise from the technicians it was absolutely the right move. Prompt, courteous and professional service ! Shane completed the install timely and with no concerns Thank you for a job well done
marion robertson
09/05/2024
My entire experience with Precision Garage Door was spot on. From the first visit to assess my needs to the installation of the new door, the process was flawless. Prospero did an excellent job installing, then explaining in detail the operation of the door. Could not be more pleased!
Gerry Johns
09/05/2024
I had Isaiah White come out for a new install he was very friendly and professional from start to finish and did beautiful work very prideful in his work.
Mitchell Tiner
09/05/2024
Everything went great. Out Tech was easy to work with, gave us our quote and completed all The work in a timely manner.
Laurie Levassar
09/05/2024
Precision Garage Door of Austin has given us dependable and prompt service over the last 5 years. Their service people are courteous and skilled. Highly recommend!!
AL W
09/04/2024
Jim Fox
09/04/2024
Marc Trujillo
09/04/2024
Precision garage of austin is diffentely one of the best companies that I have ever done business with. Their technician, Patrick is highly skilled and expedient completing the repairs.
James Wielenga
09/03/2024
Was able to schedule an appointment for a broken door quickly, Stephen Michael was the technician, did a great job, quick repair highly recommend
Allen Bourgoyne
09/03/2024
I have been at my home for almost 20 years now, and up to now this was my first Garage Door issue. I had some wear & tear over that time, well it finally fell off the rail ,so I started to see about repairs and maybe even replacing it all together,this all happening on a Saturday.So I saw Precision as one available 24/7 ,with great reviews,after about 3 reviews I was sold ,answered a couple of questions on line ,got a reply message, another message with a technician name and time frame of arrival, another message from Phil B, saying he was a half hour away.Being Saturday I just new replacing the door was not gonna happen, so I kindly asked Phil to at least closed the door and to show me my options for another Garage door, Phil was here about hour with a sale of a new door and a repair, Thanks again Phil
Jesse Yanis
09/03/2024
Customer service was outstanding and the technician did a excellent job
Christopher Lower
09/01/2024
Service man (Kaleb S) arrived 30 minutes after I called & quickly repaired damage I had done. These guys are great! Price was very reasonable.
Samuel Marshall
08/31/2024
the service was good and prompt. Highly recommend. They came and did it quickly. the technician is also knowlegeble
Rajagopal P.
08/31/2024
The installation went very smoothly. Our technician was very professional. He explained the workings of the new door and left us some lubricant to use over the next year.
Debbie Egan
08/30/2024
Brian did a wonderful job! Very informative!
Monica Sanchez
08/30/2024
I called this morning and had Caleb at our door two hours later. Caleb was fantastic. He fixed the problem with our garage door opener and programmed our new cars to open and close the garage door. Caleb is also very funny. Would recommend heartily if you like prompt and professional service.
Elizabeth Doleshal
08/30/2024
Stephen Michael was back after fixing my broken springs to hook me up with a side mount garage door opener that is so much quieter and frees up space above the door to increase storage now that the chain drive is gone. Highly recommend Precision Garage Door as they take the time to get it right, are honest and up front with pricing, and have never tried to oversell.
Robert Gibby
08/29/2024
Wes was honest and efficient. Great experience getting our door back in working order!
Chris Gruninger
08/29/2024
Patrick was excellent. Very courteous and professional. Did a great job in explaining his process and gave great advice on oiling the springs. I appreciate him for being on time.
Douglas Garrett
08/29/2024