They are an excellent company! We got a quick next-day appointment for a garage issue, and Brian R. arrived on time and as scheduled. He was thorough and helpful in walking me through the problem and showed me why we had them. He was beyond kind, and his work was effective and efficient. I highly recommend their service, especially as they send a link so you can track when the technician will arrive.
Adriana J.
12/17/2024

This was the first time I have needed to call a garage door company to service my garage door. I ended up buying a new system instead of just repairing mine. I did so mainly because it was badly needed due to age of door but also felt comfortable with the company and ****** who was my service advisor. He heard my concerns about price and was able to provide me a fair price and a new quality setup. ****** was amazing at installing my new door and was patient in answering my questions. Both gentlemen are to be commended for a service well done!
Joanna R
12/17/2024

An ill placed rake caused our very old garage door to come off the rails and we couldn't get the door shut. we put an emergency call into Precision and requested someone come out to help manually shut the door as well as determine the damage. Patrick Day was the technician who arrived for the emergency visit and before I knew it, he had been able to shut the garage door. he then went on to tell us our options for resolving the door problem. Since the current garage door was in pretty bad shape, we decided to purchase a new one. Prospero Hernandez came by a couple of days later and had the new door up in a matter of 2 - 3 hours. he did a fantastic job! I recommend Precision for any garage door need you may have!
Doug O.
12/13/2024

New house. In the house 1 year. No help from the builder. Called Preclusion Garage Door on the recommendation of a friend. Shane was our technician. Very knowledgeable, professional and thorough. Took time to explain, patient. Several items fixed/ corrected. The door works perfectly now. Very pleased with this company and the technician. Very highly recommended!!!
Richard Wesseling
12/12/2024

Thank you Precision Door for having a person to talk to when I needed help. I don't know her name, but she was so helpful in setting up my appointment. Isaiah White, the repairman, was on time, friendly, and professional. He quickly accessed the problems, a broken spring and cables, then replaced them and checked to see that everything was safely working. Thank you Precision Door.
Sarah Homerstad
12/10/2024

Phil was excellent. Once we got the jammed garage door open, he quickly diagnosed the problem, fetched a replacement part from his truck, and repaired the mechanism very quickly. I was impressed with his service and am deeply appreciative. Communication en route was very effective as well. Thanks, Phil!
Karla H.
12/09/2024

We had a spring replaced on our garage door. The technician, Phil Belfrage, gave the total cost for labor and materials prior to starting the job. He called prior to arriving at our home. He thoroughly explained what was needed. The job was professionally done. I recommend Precision Garage Doors to anyone requiring work to be performed on your garage door.
Harry Mercer
12/09/2024

Once again, a super nice person came from Precision Garage Door and fixed the problem. Can't ask for more than that. Phil called to say he would be here in about 30 minutes. I'm always glad for a heads up. He was friendly and listened to my explanation of what the two problems were. He gave me an estimate and was done in 30 minutes. He explained what the display was showing (that the backup battery was charging) so that I would not think there was a problem. I was very pleased with the way the appointment went and will use Precision Garage Door again.
Peggy M.
12/07/2024

Thank you Precision! I got a quote yesterday and this morning door was installed by Prospero Hernandez in about 3 hours He is an amazing worker and really knows what he is doing. I have used this company in the past and will do so again. Friendly knowledgeable in office, sales and service!!
vivian Hall
12/06/2024

Josh installed a new garage door spring a few months back and we noticed yesterday there was a major problem. One call to Precision Garage Door this morning and Josh was here in a matter of hours to make the necessary repairs. Excellent service and a prompt response are very much appreciated!!
Joe Maddux
12/06/2024

Precision garage door company is the best ! They were above expectations the whole time. First they come to your house and talk to you to define your project and quote. Unlike other companies which do it on the phone They also dis a temporary repair of our old garage door to make it work , allowing time to receive the new door and install it. Install was awesome I strongly recommend this company !
Elise Giansanti
12/06/2024

Shane Murphy arrived on the scheduled morning to replace my old garage door. He was professional and very efficient in his demeanor and work ethic. When finished, he clearly explained the new door maintenance and the long term maintenance. He showed me all the working parts and the explained the warranty. We completed the paperwork and he made some closure adjustment. All trash was secured and the area was spotless! My experience was of the best quality.
K O M.
12/06/2024

I called at 8:30 requesting an appointment to program garage door remotes. At 10:30 Precision Technician Isaiah White was at my front door! He did everything perfectly in record time, was very professional, courteous and knowledgeable answering my questions and signing me up for a stable price for future work requests. Thank you, Precision, for always taking care of my garage door needs!
Laurie Coker
12/05/2024

Just wanted to give a shout out to Shane Murphy and the folks at Precision Garage Door of Austin. We called them the Saturday after Thanksgiving and they showed up within hours. Shane was ahead of schedule, professional, knowledgable and courteous. He had us squared away in no time. Can't say enough about the customer service we received. Keep up the good work!
Leo Argersinger
12/02/2024

Called Precision after the initial company I called (who did our garage doors 22 years ago) failed to show up after 4 hours after the planned time (and no calls that they were running late). Brian came out within 2 hours of calling to assess our needs and gave us a quote. Schedule installation for next morning. Phil came over (solo, kudos for that) early next morning and completed instalation of new dors (2 car garage, 2 doors, new tracks and openers). They've were outstanding.
Gary D.
11/28/2024
