I have nothing but great things to say about Isaiah and the Precision Garage Door folks. When I asked for an estimate, Isaiah came out and gave me three new door choices, and also gave me a handle full of "just fix it" options. I chose the middle level new door, they coordinated and install data and they took out the old door a lift and replaced it all in 3 hours. Left no mess, and gave me a briefing on how to keep the door working great. It's silent, and no more lifting the door by hand. Professional and courteous! Definitely 5 stars!
Jeff Ferris
07/11/2024
My User
07/11/2024
Prospero was wonderful. He did a great job installing the garage door. He had to come back a few weeks later because the door arrived with a cracked window pane. At the initial install he made sure I was aware and reassured me this would be handled promptly. Very impressed with Precision Garage Door and would recommend them to anyone looking for a new door.
Lisa Blanda
07/11/2024
My interaction with Patrick was as good as it can get. He was extremely knowledgeable, professional, and kind. I highly recommend Precision!
Kim McLeod
07/10/2024
Great Product and Great Customer **********************. Installer was punctual, responsible, respectful, and skilled at his job. Doors look and work Fantastic!
Val J
07/10/2024
Shane Murphy was very professional and solved our problem in less than 30 minutes. I highly recommend him to you. If necessary we will use them again.
John Odell
07/09/2024
Shane Murphy provided such a wonderful experience in our first dealing with Precision Garage Door. His knowledge and expertise with our garage was very evident. We have a 3 car garage and all of the doors are old. He shared a way of bracketing the doors to prolong their life which gave such "peace of mind" knowing they likely will last until the new doors arrive. Shane demonstrates such a professionalism that going forward I will only consider dealing with Precision Garage Door!
jordan harrelson
07/09/2024
Isaiah White did an excellent job replacing my garage door. Highly reccomend him!!
John Garrison
07/08/2024
Outstanding job by Brian.
Linda Wilkinson
07/08/2024
Isaiah was fast and very professional!
Sam Lauffenburger
07/07/2024
Caleb did an exceptional job responding to our service request. He tried to troubleshoot a failing motor and we ended up deciding to move forward with an upgraded replacement. He was very transparent with recommendations and not at all pushy. I really appreciated his thoroughness and patience in getting us set up for use. Great experience!
David Madar
07/07/2024
Shane (technician) from Precision was excellent. I received timely communications when he was on the way, and he answered every question I threw at him about our garage doors, what to expect (down the road), and what to keep an eye on. He walked me through available options for repair, maintenance, and replacement. Nothing felt pushy (at all), he simply shared information and answered my questions. I would use them again and recommend Shane and Precision to anyone.
Craig Winter
07/06/2024
Precision did a fantastic job of installing the two garage doors in my newly built garage. Very polite and professional. I would highly recommend them.
Dana L.
07/06/2024
Great, attentive, honest service.
Sasha Lamb
07/05/2024
Sharon Watkins
07/05/2024
The technician did an excellent and professional job and got the problem resolved quickly
Steve Ray
07/05/2024
Cristina Fernandez Herrerias
07/04/2024
Service was very good with Josh. Got out here same day we called before the holiday and got us fixed up!
Sue S.
07/03/2024
Brooke Fredric
07/03/2024
JadeAlexa
07/01/2024
Our technician was professional, educated on the products & made a quick repair to get us back to regular life. Thrilled with the service & warranty on the work completed.
Mindy Ravines
07/01/2024
Caleb Skaggs did such an excellent job installing our new garage door opener in just under three hours. He was friendly and thorough and even linked up all of our remotes. The online booking was simple and convenient as well. Highly recommend. Thanks!
Amanda Moya
07/01/2024
Patrick Day was very friendly. He quickly reviewed my situation of a broken spring and replaced both springs in about 30 minutes to have my garage door to operating like new.
William Fox
07/01/2024
Precision Garage Door responded quickly to my request (first thing on a Sunday morning) and Isaiah did an excellent job repairing our damaged garage door! THANK YOU!
Mark Berman
06/30/2024
Quick and easy fix!
Anne
06/29/2024
Very personable and explained what needed to be done.I appreciate he made me feel confident that he will accomplish the job in the time he said it would be completed.
Linda B
06/29/2024
Easy to schedule, punctual and quickly resolved problem. Phil did great job with excellent communication to keep me appraised of repair. Strongly recommend
Ned Radich
06/28/2024
Great service, timely and efficient! Would highly recommend Precision Door!
Angie Touchstone
06/28/2024
Shane - superstar! Polite, on time, extra effort and results! Great job! Thx Rick
Rick Gross
06/28/2024
Second time we have used Precision. Completely professional. Brian Rykowski was our specialist. Knew precisely what he was doing and did it. Plus, lovely personality and very much a gentleman. We enjoyed him. Not the bill but…🤣🤣
Jacquelyn Vondrehle
06/28/2024
He was timely, efficient and did a good job. He had good communication skills. Would definitely recommend him!
Ann S
06/27/2024
Phil Belfrage was an excellent tech. We called and they sent him within 2 1/2 hours. Phil explained our options with patience and put in all the parts for a new garage door opener. Works grrat
Mary C.
06/24/2024
Phil Belfrage did the work and installed garage door opener quickly, without any problems very professional work
WILSON GRAHAM
06/24/2024
Stephen Michael was great! Got here early, was so professional and gave me some maintenance tips. It was a fast and easy appt. Precision installed my garage door 10yrs ago and are still taking great care of me. Thanks!
K
06/22/2024
I used Precision Garage Door in my previous home in North Austin, so when my garage door jumped the track in my new house in Dripping Springs, I scheduled an appointment for the repair online. The website was excellent, and I was given many options for my service appointment. There is a $75 service fee plus any additional parts that may be needed. My repair tech was Stephen Michael, and a picture of him was texted to me before the appointment (I appreciate that). He called me when He was about 20 minutes away. Stephen was very professional and quickly fixed my issue. The doors run like a dream now. Additionally, Stephen spent 20 minutes going over simple maintenance tips to keep the door well-oiled and running smoothly. Overall, it was a great experience. I would highly recommend it!
GraphiQ Angel
06/21/2024
Prospero Hernandez from Precision Garage Door did an excellent job installing a new door . He was punctual & efficient. I would recommend their service for garage doors & repair.
Shirley Polk
06/21/2024
Phil Belfrage with Precision Overhead Garage Door was knowledgeable, courteous, and professional, and he got our problem taken care of in a very efficient manner. I’m happy we called Precision.
Chavela Crain
06/21/2024
Landon and Billy were great. Love the doors and they were fun to work with. Landon needs more windex.
Brian Fahnestock
06/21/2024
We had our garage door repaired by Caleb Skaggs, it was done in a professional and timely manner. Very pleased with the service Caleb provided.
Beth Ward
06/19/2024
Brian appeared on time, was transparent about problems and cost to repair, performed the work quickly and flawlessly. Certainly a great experience. He is an asset to this company.
Thomas Wilkins
06/19/2024
Nick was great, very professional. Came the same day, fixed door quickly. Great price too
allison beneke
06/19/2024
Stephen Michael did a great job. Explained what needed to be done, gave me options, did the work quickly, and showed me how to best maintain the door.
Gregg Vunderink
06/19/2024
Details - Excellent work
Grantland Cohen
06/18/2024
Great company!
Mohnish Pabrai
06/18/2024
Joshua and the Precision Garage Door team were a great help. He was able to replace my broken spring system in just about an hour-same day service!!!
Joe Maddux
06/18/2024
Technician Caleb came out to service my garage door opener and program some new remotes. He was professional and very knowledgeable about the garage door and answered any and all questions I had. My experience was top notch! Thank you!!
Shannon Kloesel
06/18/2024
We are very happy with the work Brian did. A very quiet garage door and all the bells and whistles of new technology! Keypad, phone app, the works. Thank you!!
Gayle Clark
06/18/2024
Joshua was very personable. Kept us in the loop about his arrival time. He was prompt . He did a great job and explained everything. I would highly recommend Prevision Garage doors
Fran Walker
06/17/2024
Same day appointment for repair. No haggle. Patrick was straight forward, polite and professional. Reasonable price on top of all that. I wish every service/repair company was this functional.
Ed Merritt
06/17/2024
Called Precision Garage Door after accidentally backing into our garage door; after which the door would not open or close. Their service technician (Joshua) was at our home within a couple hours. Joshua did a thorough evaluation of the damage and quickly found that the cable on the right-side of the garage door had been displaced and that is why the door did not open or close properly. Joshua quickly disconnected the garage door from the Liftmaster door opener, released the cable from the bottom of the garage door, reloaded the cable onto the pulley, and then reattached the cable to the bottom of the garage door. After reconnecting the garage door to the door opener, the garage door opened and closed perfectly. Joshua was great! He was very thorough, professional, and customer focused. Given the quick response to our call for service, the time it took to fix the garage door, and the professional manner in which Joshua addressed the problem, the cost for the repair was very fair. We will again use Precision Garage Door for any future service needs.
Richard Miller
06/16/2024