Great service. Spring broke this morning, booked appointment and the crew was here right on time. Quickly gave price options, then got right to work. The tech, Shane Murphy, was really thorough. He lubed all 3 doors, did quick adjustment on one of the main bearings and gave good advice on how to better lubricate the wheels.
Jason Bucher
08/02/2024
Excellent customer service from Stephen! He checked old door as well as the opener, and we discussed the condition, and after explaining my choices going forward I decided to replace both. I reviewed the replacement options and made my selections. He worked up the invoice, and all was done to begin the order and installation process. I'm looking forward to having the new door and opener. Gerry Johns
Gerry Johns
08/02/2024
Great service, quick and courteous by Patrick Day. No waiting days on end to come. In fact, came the same day. Showed up at the appointed times and called in advance of arrival. Patrick was well trained and very knowledgeable about his service work. He corrected the door by way of new springs and rollers to rebalance it. Ultimately replaced a 25 yr. old motor/rail unit that had also gone bad. A bit expensive but good products and service.
Joe Vigil
08/01/2024
Caleb was FANTASTIC! He was prompt, and a clear and intelligent communicator. He was super friendly and explained everything he did to fix my door. I will totally turn to this company again! Caleb is a valuable employee. As a business owner myself, I saw in him someone I would hire and feel really good about trusting and relying upon. I 100% recommend this company. My experience could not have been better.
Susan Darcy
07/25/2024
I always use precision garage doors. Garage door issues are always an emergency and I always get service the same day. Today was no different. Very thorough diagnosis and resolution to my issue. They give me all the options from least expensive to most without pressure and stay to complete the job whatever it takes.
Joan K
07/24/2024
I came home from a trip to find our garage door spring and cables busted. I was able to easily schedule an appointment online with Precision to come out that same day to get it repaired. They communicated quickly by text/email and also sent the profile of the technician ahead of time as well. Jeremy Malek called and notified of his ETA and arrived within the scheduled window. Jeremy was awesome. He gave us a couple of different solutions and we elected to go with full repair of spring/drums/upgraded rollers as the assembly was 10+ years already. Jeremy completed everything in a timely fashion and was super pleasant and mellow to work with. Payment was easily completed via iPad and work comes with a 10 year warranty. Precision was excellent and we would definitely choose to work with them again.
Peter Untalan
07/24/2024
I wanted to upgrade my garage door opener to a myQ compatible model. I contacted ***** at Precision and they sent ***** out. He looked at my current setup and recommended the best model for my application. He explained the setup process, installed the new opener then walked me through all the features. He was very thorough and professional throughout. I highly recommend Precision.
Robert J
07/22/2024