Our garage broke (in a pretty catastrophic way) on a Saturday. We made a same day appointment for 2 hours later. Stephen Michael showed up quickly, communicated well, fixed everything, all for a reasonable price. I don’t often write reviews but expectations were exceeded.
Chris Lanshe
06/16/2024
Great service. Prompt professional. I have used precision on multiple occasions and I trust the work. They have worked within my budget. Would highly recommend to anyone looking for a service provider for their garage door.
Jamie Gaylord
06/14/2024
Karen with scheduling is very courteous and responsive. Brian was prompt, efficient and knowledgeable.
Brenda Reymann
06/14/2024
I contacted Precision Garage Door after a quick search online. The company had great reviews from previous customers. Their team was quick to respond and easy to set an appointment with. Fortunately, no significant problems were discovered with my garage door. Jeremy was friendly, knowledgeable and professional. I would definitely recommend this company for any garage door needs, and I will definitely be calling them back for any future needs of my own.
Jackie N.
06/13/2024
Shane Murphy quickly replaced broken springs. He outlined the options and was friendly to work with. Definitely would recommend Precision and Shane.
John Guilford
06/13/2024
Steven,done wonderful job
jennifer chan
06/12/2024
******* was very clear explaining options available for minimal repair to restore basic functions of my door opener and more extensive repairs to improve overall functioning of the door, Given the age of the opener, I chose upgrading the older components. The difference in the doors operation is clear and should avoid more problems in the near future.
Susan B
06/11/2024
I had a great experience with this company. Caleb was very friendly, honest, and helpful to solve an unusual problem. He even found a couple of other issues that I had not previously noticed. Highly recommend this company.
Jim Yastic
06/11/2024
5 of 5-stars 👍 First of all Brian Rykowski was on time and took nearly exactly as much time as he said he would. He explained the issues and his recommendations in detail. Cleaned up everything as if he was never there. He worked on 4-garage doors. Replaced one opener, replaced 6 bearings and 2-sets of springs on 2-doors, balanced all the doors as well as preprogram the remotes for the new door opener. In brief, Brian is professional, polite, skilled and courteous 👍 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Roger Lim
06/11/2024
Great job done by Wes..he came out and fixed the problem (broken spring on garage door) right away. The door works as good as new..thank you
Mike Clowdus
06/11/2024
Work completed professionally and perfectly. Caleb was amazing and thorough! He explained everything he was doing and we really appreciate his attention to detail. We will definitely continue with Precision!
Laura N.
06/11/2024
Even though it was a little pricier than anticipated, the work and the options given to us by Shane were very professional and we are totally satisfied with the work.
Marsi Liddell
06/10/2024
Super fast service. Called them about a door issue and they were here and fixed in under 2 hours! Recommended!
Joey F.
06/10/2024
Isaiah White was incredibly helpful with my garage door issue, as well as kind. He seemed very knowledgeable and knew exactly what the issue was by the end.
Stephen Stark
06/09/2024
Our garage door broke on Friday night, and Stephen was out on Sunday afternoon! Everything was so fast and efficient. Easy 5 ⭐️ Highly recommend!!
Ashley Moser
06/09/2024
Michael showed up at my house in a little more than an hour after I communicated with Precision on line - on a Sunday! He was very courteous, organized and professional. He gave me numerous options of repairs to chose from and he had all the work done in a-little over an hour. We are back in business in record time. Thank you Michael!
Steven Burch
06/09/2024
Phil came out and explained in detail everything that caused my garage door to stop working. He was very thorough. He went over different packages I could choose from for my repairs. He listened to all of my concerns. He is very knowledgeable and professional and provided great service. I will definitely be calling him back for any other repairs if when my garage door needs servicing. Thanks Phil you were great.
Sylvia Garcia
06/09/2024
Joshua was very professional and helpful. I appreciate his promptness and service on the door.
Frances Vestal
06/08/2024
Michael was patient even in this heat and helped us get to the best decision. He installed a new garage door opener and did a great job!
Elizabeth Young
06/08/2024
It's Saturday. I requested an appt at around 9am, it's not even noon and I have a garage door that no longer rattles and squekes , and another one with a new opener. Communication 5/5 Value 5/5 Quality 5/5 Phil 5/5
Robb Cuccia
06/08/2024
Thanks to Patrick Day and Precision for providing excellent service. Patrick was very friendly, polite and did great work. I highly recommend for any garage issues.
Richmond Hunt
06/08/2024
Patrick was great, did not try to upsale gave me 3 options attl different price points depending how much I wanted to fix or replace and had my door back running less than an hour.
John Thompson
06/07/2024
Big thanks to Patrick day for doing an awesome Job today with fixing my garage. He was on time and very knowledgeable and completed the job in a very short time thanks.
Jason E.
06/07/2024
Fast & smooth installation from Mickey Wheeler at Precision! Love my new Cedar print garage door ❤️
Patrick Burgeson
06/07/2024
I have a huge 16x6 solid single panel garage door built in 1942. It opens by pulling up and out and was getting too heavy for me to handle. I called Precision Garage Door and requested a bid on a new door. Salesman and technician, Billy Tackett, came to my house the same day exactly when he said he was coming. I could even track his location as he made his way to my house. He studied the job and was not intimidated by this old heavy door that I wanted to preserve if possible. He gave me a bid by that evening for a garage door opener. 3 days later he installed it himself after a lot of work in 98 degree heat. It works great. He saved both my door and my back. The BEST. Honest, competent, and reliable. Thank you.
Roy Martz
06/07/2024
Patrick and everyone we’ve had work on our garage from Precision have been outstanding! Service is always on time or usually early. Prices are fair and I’ve never felt like they were overcharging for the work. Highly recommend 👍
Whappar (David)
06/07/2024
Wed pm, pulled into garage, clicked button to open tailgate on SUV while clicking the garage door to close. Realized my error nano seconds before the two doors collided. Partially knocked garage door off one railing. Was referred to Precision by a neighbor. Called Precision Thu am, they provided a 2-hour window, same day service. Technician Shane arrived within the time window, assessed the situation, provided multiple options, we selected one, Shane went to work and was done in an hour. Polite, professional, knowledgeable. From the time we called to the time Shane drove off, less than 4 hours. Unbelievable service.
Jeff Lawler
06/06/2024
Another wonderful service experience with Precision! Michael was absolutely fantastic! He was very informative and just a great person to work with ! Thank you for your 5 star service ! 👍✨️
Jane Nowling
06/06/2024
Bryan Rykowski did an amazing job repairing our garage door. He arrive on time, and worked efficiently to get it back operational again. Would recommend.
Greg Flores
06/05/2024
Excellent job performed by ****. He arrived earlier than scheduled, respired my garage door in a professional and timely manner. Great service and a great tech!
Hamila H
06/05/2024
Shane Murphy was my technician and a better one I could not find. He was on time, congenial and most willing to explain the overall problem and what was needed to eliminate it. He was the type of person that, if I had a business, I would certainly give much responsibility and credit in order to keep him with my company. It took him less than half an hour to make the repairs and explain everything to me. He is definitely a real asset to your company. As a result, my garage door opener works as if it is brand new. Many thanks for the quick response and for such a great technician.
Lawrence Ealy
06/04/2024
Caleb came out on the same day I called. He was quite friendly and explained the issues and various levels of a fix. Work was done in a timely manner and explained thoroughly. I highly recommend this company.
Osei Asamoah
06/04/2024
My door was making noise and I got a same day appointment with Precision Garage Door of Austin. They sent ******************* who is top notch. He fully diagnosed and repaired where the sound from the garage door was coming from. He also made recommendations about replacing the door and motor since they are on the old side. He drove off for a moment and came right back when I reported one more issue. 100% satisfied with the repairs and service. When I need the door chained I know where I'm going first.
Abe B
06/04/2024
Honest! Reliable! Courteous! Everything upfront no hidden anything! Joshua was such a great guy!
Lisa Shaw
06/04/2024
We were having an issue with our garage door opening and closing precision sent ***************************** out to check it out, we had a spring break, he did a fantastic job doing the repairs an fixing some other issues, would use him again, thanks ******* for all your help
Steve W
06/03/2024
Caleb did an excellent job fixing my garage door. He was kind, personable, and got the job done in a timely manager. Highly recommend!
Sav
06/03/2024
Jayakumar Sriramulu
06/03/2024
Christopher Esparza
06/03/2024
Phil did an excellent job fixing all of my issues and answered all of my questions. Phil is a true asset to your company.
Charles Allen
06/03/2024
Really enjoyed our tech Isaiah. He broke everything down for me in a method I could understand and gave us options. This time the fix was easy and I appreciated his honesty and the fact that he didn’t disrespectfully try to sell us something unneeded at this time. I asked for his card so we can circle back and make some upgrades to the aged door. He went ahead and shared estimates and guess who we’ll call when we’re ready to do this? Precision Garage Door. And guess who we’ll be asking for? Isaiah! Looks to me like they’re working to build relationships and gain customers for life. Thats who I love to do business with!
Dahlia Guerrero
06/02/2024
Robert Clark
06/02/2024
Patrick with Precision Door is prompt, professional, friendly and efficient. He did a great job diagnosing and repairing our garage door opener.
Barbara Marcis
06/01/2024
Jeremy was incredibly helpful and gave us all of our options. Same day service!
Jared Goudeau
06/01/2024
Our tech Did a good job went over all options. And we was please with his work
Joe Gadison
06/01/2024
We had our garage door come unaligned. Jeremy with Precision Garage Door showed up super fast. Gave us an assessment and options and repaired the problem within an hour. Would definitely use again!
Lori & Bryan Ramirez
05/31/2024
Micheal came out and provided me with a quote and how to fix my garage fast. I would recommend this company.
Terra Williams
05/31/2024
prompt follow up, professional installer who worked fast abd was thorough with tutorial
Joel L.
05/30/2024
Isaiah White was a great tech - you should ask for him by name.
Ben Williams
05/30/2024
Billy Tackett was an excellent sales representative with Precision Door. He answered all my questions, provided pics of all the different styles and colors, and explained all the differences in quality and benefits of each kind door. He made it very easy for me to decide what I wanted. Billy had excellent communication skills and customer care was superb. I highly recommend Precision Garage Door.
Therese Thorn
05/29/2024
This is my third time using Precision for work on my garage doors. They had serviced my previous home and replaced my door in the past. This time I had them replace two Genie garage door openers and keypads with Liftmaster …. A MUCH superior, more reliable product, in my experience. Phil Belfrage did an excellent job of explaining what he could offer to solve my problems and then did the work alone in a very reasonable amount of time. I made the service request around 6:00pm on a Saturday and Phil was at my house before 8:30am on Sunday. Fantastic service and responsiveness! It was NOT cheap but I feel that the new systems are a huge upgrade and a great improvement over the Genie systems our builder installed and I am grateful for the rapid response since we were locked out of the garage space. I highly recommend Precision Garage Door of Austin and Phil is awesome!!!
Hali Riggle
05/29/2024