I used Precision Garage Door in my previous home in North Austin, so when my garage door jumped the track in my new house in Dripping Springs, I scheduled an appointment for the repair online. The website was excellent, and I was given many options for my service appointment. There is a $75 service fee plus any additional parts that may be needed. My repair tech was Stephen Michael, and a picture of him was texted to me before the appointment (I appreciate that). He called me when He was about 20 minutes away. Stephen was very professional and quickly fixed my issue. The doors run like a dream now. Additionally, Stephen spent 20 minutes going over simple maintenance tips to keep the door well-oiled and running smoothly. Overall, it was a great experience. I would highly recommend it!
GraphiQ Angel
06/21/2024
Called Precision Garage Door after accidentally backing into our garage door; after which the door would not open or close. Their service technician (Joshua) was at our home within a couple hours. Joshua did a thorough evaluation of the damage and quickly found that the cable on the right-side of the garage door had been displaced and that is why the door did not open or close properly. Joshua quickly disconnected the garage door from the Liftmaster door opener, released the cable from the bottom of the garage door, reloaded the cable onto the pulley, and then reattached the cable to the bottom of the garage door. After reconnecting the garage door to the door opener, the garage door opened and closed perfectly. Joshua was great! He was very thorough, professional, and customer focused. Given the quick response to our call for service, the time it took to fix the garage door, and the professional manner in which Joshua addressed the problem, the cost for the repair was very fair. We will again use Precision Garage Door for any future service needs.
Richard Miller
06/16/2024
I contacted Precision Garage Door after a quick search online. The company had great reviews from previous customers. Their team was quick to respond and easy to set an appointment with. Fortunately, no significant problems were discovered with my garage door. Jeremy was friendly, knowledgeable and professional. I would definitely recommend this company for any garage door needs, and I will definitely be calling them back for any future needs of my own.
Jackie N.
06/13/2024
******* was very clear explaining options available for minimal repair to restore basic functions of my door opener and more extensive repairs to improve overall functioning of the door, Given the age of the opener, I chose upgrading the older components. The difference in the doors operation is clear and should avoid more problems in the near future.
Susan B
06/11/2024
5 of 5-stars 👍 First of all Brian Rykowski was on time and took nearly exactly as much time as he said he would. He explained the issues and his recommendations in detail. Cleaned up everything as if he was never there. He worked on 4-garage doors. Replaced one opener, replaced 6 bearings and 2-sets of springs on 2-doors, balanced all the doors as well as preprogram the remotes for the new door opener. In brief, Brian is professional, polite, skilled and courteous 👍 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Roger Lim
06/11/2024
Michael showed up at my house in a little more than an hour after I communicated with Precision on line - on a Sunday! He was very courteous, organized and professional. He gave me numerous options of repairs to chose from and he had all the work done in a-little over an hour. We are back in business in record time. Thank you Michael!
Steven Burch
06/09/2024
Phil came out and explained in detail everything that caused my garage door to stop working. He was very thorough. He went over different packages I could choose from for my repairs. He listened to all of my concerns. He is very knowledgeable and professional and provided great service. I will definitely be calling him back for any other repairs if when my garage door needs servicing. Thanks Phil you were great.
Sylvia Garcia
06/09/2024