Precision Garage Door had a representative come out the day I called for an appointment. Brian, the technician, was very knowledgeable and friendly. He explained fully what he found and the needed work, which he was able to complete in short order. We are completely satisfied.
Neal Sutton
08/16/2024
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A spring broke on one of our garage doors. Precision set an appointment for later the same day. Shane arrived on time and quickly remedied the issue. Our doors and parts were 30years old so we opted to replace springs on both doors plus get new rollers, pulleys, bearings, etc. as our insulated doors are still in good shape. Shane was professional, friendly and very efficient.
Scott Hardey
08/16/2024
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Technician Shane Murphy helped me out with a broken garage spring, after calling the main line Shane reached out to me almost immediately to tell me he was 15 minutes away. He helped me get the garage door open so I could get my car out and then came back the next morning and had my garage completely fixed in under 2 hours. Super helpful and 10/10 service.
Trent Robertson
08/14/2024
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I work for AOK Innovations, LLC. We are a General Contractor. We ordered new doors (double door and a pedestrian roll-up) for a stand alone garage we built for a client in Georgetown. From the very first phone call to Precision Garage Door, the staff has gone above and beyond to help. From the selection process, to the site visit to ensure we ordered the correct products, to getting our doors ordered. I won't call anyone else when it comes to garage doors. Thank you Billy T.
Laurie Stiewert
08/08/2024
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For over 18 months, my garage door made severe clunking noises upon opening and closing. Finally it stopped closing without manual manipulation. I called Precision Overhead Door and they scheduled a same day appointment. Patrick Day, the technician arrived within the 1st 30 minutes of the scheduled time. Patrick was courteous, professional and provided a comprehensive walk through of the problems. He offered two options, we agreed on the work and he completed in a hour. No more clunking and the door is finally functioning in the manner expected.
Shawna Wills
08/08/2024
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Excellent customer service from Stephen! He checked old door as well as the opener, and we discussed the condition, and after explaining my choices going forward I decided to replace both. I reviewed the replacement options and made my selections. He worked up the invoice, and all was done to begin the order and installation process. I'm looking forward to having the new door and opener. Gerry Johns
Gerry Johns
08/02/2024
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Great service. Spring broke this morning, booked appointment and the crew was here right on time. Quickly gave price options, then got right to work. The tech, Shane Murphy, was really thorough. He lubed all 3 doors, did quick adjustment on one of the main bearings and gave good advice on how to better lubricate the wheels.
Jason Bucher
08/02/2024
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Great service, quick and courteous by Patrick Day. No waiting days on end to come. In fact, came the same day. Showed up at the appointed times and called in advance of arrival. Patrick was well trained and very knowledgeable about his service work. He corrected the door by way of new springs and rollers to rebalance it. Ultimately replaced a 25 yr. old motor/rail unit that had also gone bad. A bit expensive but good products and service.
Joe Vigil
08/01/2024
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