Garage Door Repair Reviews in Austin Area, TX (Updated May 2026)
Precision Garage Door of Austin, TXhas received 444 reviews, averaging 4.97 Stars:
Austin, TX
Austin, TX
I’m still waiting for my receipt.
- Ruma Das
Hi Ruma. Thank you for letting us know. We apologize for the delay and are looking into this right away. A member of our team will reach out to ensure you receive your receipt as soon as possible.
Austin, TX
Brian did fast and excellent job overhauling my garage door. Components were first quality and door works perfect.
- Alton E Martin
Austin, TX
Stephen Michael was prompt, courteous, and knowledgeable. Each remote garage door opener has its quirks…Stephen was never dismayed and easily sailed through them.The remote, the cellphone, and the rear view mirror each had access, and Stephen easily navigated all. 10!!!
- Michael Coverman
Austin, TX
Same day service, complete door overhaul including motor, done in < 3 hours!! Daniel our technician was awesome - very polite, professional and did a great job.
- David L
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Technicians: Daniel Ritchie
Austin, TX
Easy to contact for a repair appointment; technicians arrived within well within the two-hour window, with clear communication about the arrival time; diagnosed the problem quickly and performed the repair/install on the spot. Brian and Landon were very friendly and professional.
- Forrest Bratton
Austin, TX
Really pleased with the quality of services, knowledgeable technicians and responsiveness to problem situations.
- Dwain James
Austin, TX
Shane was fantastic! Helped work within our budget, very knowledgeable and set us up with exactly what we needed. Great experience.
- Sidny H
Austin, TX
Very good service. On time and good communication. Patrick was professional and answered all our questions. Unfortunately no senior discount was offered.
- Irka
Austin, TX
I was getting ready to leave my home at 6:45 AM when I saw that one of my garage door springs had broken. I called Precision Garage Doors immediately (open 24 hours) and was able to schedule a repair call for between 10 and noon the same day. The technician showed up within the window and gave me three options form repairing the door and tuning up both my 15 year old doors. Took the option with a 10 year warranty. Great work, competitive price, and no worries for at least 10 years!
- John Gressa
Austin, TX
I chose Precision Garage Door from an online search because they were proximate to where I live and they received generally favorable online reviews. I was impressed with their rapid response, and Brian, the technician, was at my house within 90 minutes, even though my garage door situation, as I explained to the dispatcher, was non-urgent. Brian, was an exceptional technician and went right to work after a quick assessment of my problem, and resolved the issue within an hour. Where I felt disappointed was the cost of the repair. The service charge was reasonable, but the mark up on the parts was 800 percent of what I could have purchased OEM parts on Amazon for. Also, after diagnosing the issue, it would have been much better if Brian would have told me first what he was going to charge me for the parts and service, instead of just disassembling the sensor unit and installing a new one and handing me what I felt was an over-priced invoice, considering the cost of the part and the relatively short time it took to complete the job (< 60 mon). Pros: Rapid response & technical expertise Cons: Up-front communication of job estimate prior to repairs; High mark-up of parts. Bottom line: Satisfied with the repair, but will move on from Precision Garage Door and look for another repair service if I should need service again.
- Bill Marland
Hello Bill, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Austin, TX
Awesome products, service and technician! Will continue to utilize P.G.
- Bill Wiemann
Austin, TX
We called for service and the field manager technician came over two hours later to fix our garage door. The technician was very professional, polite, and thorough in addressing our issues. We are very impressed with the quality of the product we purchased. Highly recommend this company!!!
- Bill Martin
Austin, TX
Precision has taken good care of our garage door since we built our home in '97. Today was no different. Patrick fine tuned a minor adjustment and conducted annual maintenance. I am very pleased with the level of service provided all these years, and I recommend Precision highly.
- Laura Hewett
Austin, TX
The technician Garrett was great. He was honest and gave me a clear idea of what needed to be done in order to fix my garage.
- Mike Gibbs
Austin, TX
The installation was done on time and at the agreed price. The quality of the doors are great. I love the simplicity of the design. I did not have to add an app to my phone like a competing company wanted me to do. An app on my phone would have complicated my life. All I wanted were doors that looked good and operate when I push a button. I am thrilled with the smooth operation of my doors.
- Rosanne Easton
Austin, TX
Precision installed my garage door about 10 years ago. This week I reached out to Precision for preventative maintenance. The technician was so nice and helpful! I am very happy with how the appointment went. Precision is the only company I trust with my Garage door service. Thank you!
- Jenny Gil
Austin, TX
I called Precision again to replace an aging garage door opener! Showed up on time and did the work quickly and properly with great equipment! Highly recommended for all garage door systems! They know their business!
- Jeffrey Berg
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Technicians: Brian Rykowski
Austin, TX
Excellent service and fast response!
- Carlos Canales
Austin, TX
Outstanding work. Replied fast. Professional employees. Fair Price. Would for sure hire again for all my garage door needs.
- Erica Greenhouse
Austin, TX
Shane came to the house on schedule and was professional in every respect: courteous, knowledgeable and on point with the issues concerning our garage door. Great experience, all around!
- Greg Burnett
Austin, TX
The technician, Daniel Ritchie was a great representative of your company. He was informative, professional and extremely helpful in explaining what was going to happen.
- Melinda Oelfke
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Technicians: Daniel Ritchie
Austin, TX
Phil Belfrage was my technician and was able to meet my expectation. He solved my sensor misalignment issue and installed a new wall LiftMaster 98022. He was courteous and professional and patient with me despite having additional jobs (I'm sorry for whoever came after me and hogging Phil!). Precision Garage Door happened to be one of the few companies that seems like they've been around for awhile and was able to install the LiftMaster model I was looking at. I personally feel comfortable with Phil being my technician in the future if I decide to ever upgrade my garage door to a more insulated door.
- Andy Tang
Austin, TX
Great experience with Prospero the technician! New garage door and motor was installed. Very helpful, kind, friendly, informative. Great service! Thank you!
- Megan
Austin, TX
Reputation for precision and excellence. Mr. Daniel Ritchie was the ultimate professional: knowledgeable, efficient, focused and great attention to detail. Many thanks!
- Dan Dydek
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Technicians: Daniel Ritchie
Austin, TX
Jeremy was efficient, helpful, and professional when replacing our garage door springs. We purchased our garage door eight years ago from Precision Garage Door Service and have been pleased with the installation, the quality, and the follow-up service that they have provided.
- Leo
Austin, TX
I am very pleased I chose Precision. Phil was extremely knowledgeable and helpful. I was able to get new garage remotes set up and installed same day as I called.
- Patrick Yang
Austin, TX
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Five Stars for Daniel from Precision Garage Door! Daniel was phenomenal from start to finish. He truly knows his crafthis skill and expertise were evident in every step of the repair. What really set him apart, though, was his professionalism and personality. He communicated clearly throughout the process, making sure I understood exactly what was happening, and I never once felt left in the dark. Beyond his technical ability, Daniel is simply a joy to be aroundgenuine, respectful, and kind. Its rare these days to find someone who not only excels at their work but also brings such a positive and personable energy to the job. This was hands down the best customer service experience Ive had in a long time. Precision Garage Door is blessed to have him! Best , Rita
- Rita Holton
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
- Pamela Howard
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Austin, TX
Shane completed my garage door repair quickly and efficiently. I appreciated his friendliness and professional work.
- Carole Thompson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
This company has been fixing our garage door for years. They are reliable & competent. I will use them again. Thank you Precision!
- Toni Falbo