Garage Door Repair Reviews in Austin, TX (Updated June 2026)
Precision Garage Door of Austin, TXhas received 451 reviews, averaging 4.96 Stars:
Austin, TX
Hi Daniel, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Austin, TX
Your folks are magicians! They work wonders!
- Hugh Higgins
Austin, TX
Excellent customer communication, in explaining the installation of our new garage door!
- Doug Bell
Austin, TX
I've used Precision Garage a few times now - each time I'm impressed by the level of customer service provided. They are responsive via phone, able to get someone out same day, and inform you accurately on arrival time. They send bios of the tech prior to arriving and their trucks are labeled so you know who to meet. The techs themselves are also great - serving with honesty, empathy, and transparency. Precision also commits to their warranty period and will come out to fix any issues - they've done it for me! You pay a premium with Precision, but the consistently good service is worth it.
- Katie C
Austin, TX
I’ve been using this company for a number of years. Professional and very courteous. Always very responsive. Their technicians are on time as per the appointment. I also like the fact they will explain things clearly and precisely. In over 15 years of working with this company, they have never steered me wrong.
- Janet Martin
Austin, TX
I had lost track of the maintenance of my garage door and needed sound advice on an update. Brad came the next day after my call and completed the job my door required having showed up on time and explaining thoroughly what was involved. The options ionvolved were explained completely and the work completed in less than 2 hours from start to finish. Thanks, Sid MacAllister
- Sid Macallister
Austin, TX
I always receive professional and my garage door is in good condition. Thank you
- Dee Orren
Austin, TX
This company has been fixing our garage door for years. They are reliable & competent. I will use them again. Thank you Precision!
- Toni Falbo
Austin, TX
I’m still waiting for my receipt.
- Ruma Das
Hi Ruma. Thank you for letting us know. We apologize for the delay and are looking into this right away. A member of our team will reach out to ensure you receive your receipt as soon as possible.
Austin, TX
Brian did fast and excellent job overhauling my garage door. Components were first quality and door works perfect.
- Alton E Martin
Austin, TX
Stephen Michael was prompt, courteous, and knowledgeable. Each remote garage door opener has its quirks…Stephen was never dismayed and easily sailed through them.The remote, the cellphone, and the rear view mirror each had access, and Stephen easily navigated all. 10!!!
- Michael Coverman
Austin, TX
Same day service, complete door overhaul including motor, done in < 3 hours!! Daniel our technician was awesome - very polite, professional and did a great job.
- David L
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Technicians: Daniel Ritchie
Austin, TX
Easy to contact for a repair appointment; technicians arrived within well within the two-hour window, with clear communication about the arrival time; diagnosed the problem quickly and performed the repair/install on the spot. Brian and Landon were very friendly and professional.
- Forrest Bratton
Austin, TX
Really pleased with the quality of services, knowledgeable technicians and responsiveness to problem situations.
- Dwain James
Austin, TX
Shane was fantastic! Helped work within our budget, very knowledgeable and set us up with exactly what we needed. Great experience.
- Sidny H
Austin, TX
Very good service. On time and good communication. Patrick was professional and answered all our questions. Unfortunately no senior discount was offered.
- Irka
Austin, TX
I was getting ready to leave my home at 6:45 AM when I saw that one of my garage door springs had broken. I called Precision Garage Doors immediately (open 24 hours) and was able to schedule a repair call for between 10 and noon the same day. The technician showed up within the window and gave me three options form repairing the door and tuning up both my 15 year old doors. Took the option with a 10 year warranty. Great work, competitive price, and no worries for at least 10 years!
- John Gressa
Austin, TX
I chose Precision Garage Door from an online search because they were proximate to where I live and they received generally favorable online reviews. I was impressed with their rapid response, and Brian, the technician, was at my house within 90 minutes, even though my garage door situation, as I explained to the dispatcher, was non-urgent. Brian, was an exceptional technician and went right to work after a quick assessment of my problem, and resolved the issue within an hour. Where I felt disappointed was the cost of the repair. The service charge was reasonable, but the mark up on the parts was 800 percent of what I could have purchased OEM parts on Amazon for. Also, after diagnosing the issue, it would have been much better if Brian would have told me first what he was going to charge me for the parts and service, instead of just disassembling the sensor unit and installing a new one and handing me what I felt was an over-priced invoice, considering the cost of the part and the relatively short time it took to complete the job (< 60 mon). Pros: Rapid response & technical expertise Cons: Up-front communication of job estimate prior to repairs; High mark-up of parts. Bottom line: Satisfied with the repair, but will move on from Precision Garage Door and look for another repair service if I should need service again.
- Bill Marland
Hello Bill, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Austin, TX
Awesome products, service and technician! Will continue to utilize P.G.
- Bill Wiemann
Austin, TX
We called for service and the field manager technician came over two hours later to fix our garage door. The technician was very professional, polite, and thorough in addressing our issues. We are very impressed with the quality of the product we purchased. Highly recommend this company!!!
- Bill Martin
Austin, TX
Precision has taken good care of our garage door since we built our home in '97. Today was no different. Patrick fine tuned a minor adjustment and conducted annual maintenance. I am very pleased with the level of service provided all these years, and I recommend Precision highly.
- Laura Hewett
Austin, TX
The technician Garrett was great. He was honest and gave me a clear idea of what needed to be done in order to fix my garage.
- Mike Gibbs
Austin, TX
The installation was done on time and at the agreed price. The quality of the doors are great. I love the simplicity of the design. I did not have to add an app to my phone like a competing company wanted me to do. An app on my phone would have complicated my life. All I wanted were doors that looked good and operate when I push a button. I am thrilled with the smooth operation of my doors.
- Rosanne Easton
Austin, TX
Precision installed my garage door about 10 years ago. This week I reached out to Precision for preventative maintenance. The technician was so nice and helpful! I am very happy with how the appointment went. Precision is the only company I trust with my Garage door service. Thank you!
- Jenny Gil
Austin, TX
I called Precision again to replace an aging garage door opener! Showed up on time and did the work quickly and properly with great equipment! Highly recommended for all garage door systems! They know their business!
- Jeffrey Berg
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Technicians: Brian Rykowski
Austin, TX
Excellent service and fast response!
- Carlos Canales
Austin, TX
Outstanding work. Replied fast. Professional employees. Fair Price. Would for sure hire again for all my garage door needs.
- Erica Greenhouse
Austin, TX
Shane came to the house on schedule and was professional in every respect: courteous, knowledgeable and on point with the issues concerning our garage door. Great experience, all around!
- Greg Burnett
Austin, TX
The technician, Daniel Ritchie was a great representative of your company. He was informative, professional and extremely helpful in explaining what was going to happen.
- Melinda Oelfke
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Technicians: Daniel Ritchie
Austin, TX
Phil Belfrage was my technician and was able to meet my expectation. He solved my sensor misalignment issue and installed a new wall LiftMaster 98022. He was courteous and professional and patient with me despite having additional jobs (I'm sorry for whoever came after me and hogging Phil!). Precision Garage Door happened to be one of the few companies that seems like they've been around for awhile and was able to install the LiftMaster model I was looking at. I personally feel comfortable with Phil being my technician in the future if I decide to ever upgrade my garage door to a more insulated door.
- Andy Tang
I was charged over $400 for a repair that should have cost no more than $200. I’ve called and called and left messages for someone to call me back and explain but, to date, despite calling every day for a week there is no explanation.
- Daniel Parkerson