Garage Door Repair Reviews in Austin, TX (Updated July 2026)
Precision Garage Door of Austin, TXhas received 464 reviews, averaging 4.97 Stars:
Austin, TX
Service Provided:
Product:
Technicians: Stephen Michael
Austin, TX
One spring failed on our 10 year old garage door trapping one car inside. We selected Precision online or a next morning appointment because of local office and good reputation. Texts notified us of the technician's arrival status. At 9am Landon arrived and checked out the door giving us four options including minimal cost spring/bearing replacement up to a rebuild that renewed all except the door, tracks, and rails. We chose the next step up to renew the drum bearings. The door was fixed within one hour of our decision. Very happy with the response time and options given.
- LEE SCHNELLE
Austin, TX
They were able to get to me promptly anf fix all of the noises my garage door was making! Turned out I had a broken spring, so I'm so glad I called!
- Dana Malone
Austin, TX
Shane was great! He answered all of our questions, gave plenty of recommendations on how we can minimize future issues. Fantastic service at a reasonable price.
- Martin Howley
Austin, TX
I was very impressed with the professionalism of this company. Easy to make the appointment, arrived when they said they would and sent a knowledgeable, personable technician.
- Dennis Rademacher
Austin, TX
I had an appointment to repair my garage door today. Making the appointment was easy, the individual was on time and very professional and was very thorough and explained my options. I have used Precision for over 20 years and have been happy with their service.
- Sandie McClellan
Austin, TX
Recently moved into our new home in Barton Creek. The garage door opener was flashing "Needs Suggested Maintenance, see Owner's Manual". The previous owners provided no manuals but noted they had great experience with Precision in a prior home. Called Precision and they were able to send a technician the next day. I received a text of the arrival time of the technician, plus his photo and background experience as well as a phone call from him. Daneil Ritchie diagosed all the potential issues and then completed a preventative maintenance package and reprogramming of our vehicles. Daniel was consciencious, very experienced and a pleasure to work with.
- Greg Peterson
Austin, TX
Quick response and courteous technician.
- Bruce Breitzman
Austin, TX
Precision is the only company I have used for many, many years. They are prompt, reliable, professional and do great work. You will never be overcharged by them for the great work they do. I highly recommend.
- Lori Schwarz
Austin, TX
I was charged over $400 for a repair that should have cost no more than $200. I’ve called and called and left messages for someone to call me back and explain but, to date, despite calling every day for a week there is no explanation.
- Daniel Parkerson
Hi Daniel, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.
Austin, TX
I chose Precision because it is a Lift Master dealer, and that is the make of our garage door. They communicate extremely well about service appointments and arrivals, and the technician was polite and very competent. The door works perfectly now, and I highly recommend this company.
- Lucy Glover
Austin, TX
We had you out for a routine maintenance on our old door. The technician, Michael, was honest about our options and gave us a great deal that will address our issues without breaking the bank.
- Robin & Scott Howdershelt
Austin, TX
Precision is a company I would rely on to for all my garage needs. Garrett resolved the issue quickly and was very professional. Gave me tips. Garrett did an awsome job.
- PAUL RODRIGUEZ
Austin, TX
Precision came out within 24 hours. Garrett explained everything he’d recommend, replaced the garage door opener, was fast and efficient. Had the job done in 45 minutes. I highly recommend Precision for garage door replacement and repairs.
- Cindy A
Austin, TX
Your folks are magicians! They work wonders!
- Hugh Higgins
Austin, TX
Excellent customer communication, in explaining the installation of our new garage door!
- Doug Bell
Austin, TX
I've used Precision Garage a few times now - each time I'm impressed by the level of customer service provided. They are responsive via phone, able to get someone out same day, and inform you accurately on arrival time. They send bios of the tech prior to arriving and their trucks are labeled so you know who to meet. The techs themselves are also great - serving with honesty, empathy, and transparency. Precision also commits to their warranty period and will come out to fix any issues - they've done it for me! You pay a premium with Precision, but the consistently good service is worth it.
- Katie C
Austin, TX
I’ve been using this company for a number of years. Professional and very courteous. Always very responsive. Their technicians are on time as per the appointment. I also like the fact they will explain things clearly and precisely. In over 15 years of working with this company, they have never steered me wrong.
- Janet Martin
Austin, TX
I had lost track of the maintenance of my garage door and needed sound advice on an update. Brad came the next day after my call and completed the job my door required having showed up on time and explaining thoroughly what was involved. The options ionvolved were explained completely and the work completed in less than 2 hours from start to finish. Thanks, Sid MacAllister
- Sid Macallister
Austin, TX
I always receive professional and my garage door is in good condition. Thank you
- Dee Orren
Austin, TX
This company has been fixing our garage door for years. They are reliable & competent. I will use them again. Thank you Precision!
- Toni Falbo
Austin, TX
I’m still waiting for my receipt.
- Ruma Das
Hi Ruma. Thank you for letting us know. We apologize for the delay and are looking into this right away. A member of our team will reach out to ensure you receive your receipt as soon as possible.
Austin, TX
Brian did fast and excellent job overhauling my garage door. Components were first quality and door works perfect.
- Alton E Martin
Austin, TX
Stephen Michael was prompt, courteous, and knowledgeable. Each remote garage door opener has its quirks…Stephen was never dismayed and easily sailed through them.The remote, the cellphone, and the rear view mirror each had access, and Stephen easily navigated all. 10!!!
- Michael Coverman
Austin, TX
Same day service, complete door overhaul including motor, done in < 3 hours!! Daniel our technician was awesome - very polite, professional and did a great job.
- David L
Service Provided:
Product:
Technicians: Daniel Ritchie
Austin, TX
Easy to contact for a repair appointment; technicians arrived within well within the two-hour window, with clear communication about the arrival time; diagnosed the problem quickly and performed the repair/install on the spot. Brian and Landon were very friendly and professional.
- Forrest Bratton
Austin, TX
Really pleased with the quality of services, knowledgeable technicians and responsiveness to problem situations.
- Dwain James
Austin, TX
Shane was fantastic! Helped work within our budget, very knowledgeable and set us up with exactly what we needed. Great experience.
- Sidny H
Austin, TX
Very good service. On time and good communication. Patrick was professional and answered all our questions. Unfortunately no senior discount was offered.
- Irka
Austin, TX
I was getting ready to leave my home at 6:45 AM when I saw that one of my garage door springs had broken. I called Precision Garage Doors immediately (open 24 hours) and was able to schedule a repair call for between 10 and noon the same day. The technician showed up within the window and gave me three options form repairing the door and tuning up both my 15 year old doors. Took the option with a 10 year warranty. Great work, competitive price, and no worries for at least 10 years!
- John Gressa
My decision was to replace the springs, install a new garage door opener and remotes. All the existing equipment was old and tired. I'm so glad I did install the new system. Love the new features; the light that comes on automatically when I open the garage door (from the kitchen). The door features were so quiet when opening or closing I didn't realize the door was moving!
- Dora F