Brian Rykowski
Average: 4.71 stars
Brian Rykowski's Bio:
Brian is a native Austinite. When he’s not working, Brian enjoys fishing with his daughter, cheering on the Longhorns, and restoring old cars.
Austin, TX
Hello Bill, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
Austin, TX
We called for service and the field manager technician came over two hours later to fix our garage door. The technician was very professional, polite, and thorough in addressing our issues. We are very impressed with the quality of the product we purchased. Highly recommend this company!!!
- Bill Martin
I asked Home Depot service manager for a recommendation, and he mentioned Precision. I called them and got a time scheduled immediately. They came on time and completely refurbished my door with new springs, cables, and other hardware. It works great now and I love having the 10-year warranty to go with that!
- Ernie Grimes
Austin, TX
Precision installed my garage door about 10 years ago. This week I reached out to Precision for preventative maintenance. The technician was so nice and helpful! I am very happy with how the appointment went. Precision is the only company I trust with my Garage door service. Thank you!
- Jenny Gil
Driftwood, TX
It was a pleasant surprise to get such a quick response time for my garage door opener problems. And even more of a surprise to get it repaired so quickly. Thank you Brian, for your competence, courtesy and honest reliability.
- Mary Shults
Austin, TX
I called Precision again to replace an aging garage door opener! Showed up on time and did the work quickly and properly with great equipment! Highly recommended for all garage door systems! They know their business!
- Jeffrey Berg
Service Provided:
Product:
Technicians: Brian Rykowski
Austin, TX
Excellent service and fast response!
- Carlos Canales
I chose Precision Garage Door from an online search because they were proximate to where I live and they received generally favorable online reviews. I was impressed with their rapid response, and Brian, the technician, was at my house within 90 minutes, even though my garage door situation, as I explained to the dispatcher, was non-urgent. Brian, was an exceptional technician and went right to work after a quick assessment of my problem, and resolved the issue within an hour. Where I felt disappointed was the cost of the repair. The service charge was reasonable, but the mark up on the parts was 800 percent of what I could have purchased OEM parts on Amazon for. Also, after diagnosing the issue, it would have been much better if Brian would have told me first what he was going to charge me for the parts and service, instead of just disassembling the sensor unit and installing a new one and handing me what I felt was an over-priced invoice, considering the cost of the part and the relatively short time it took to complete the job (< 60 mon). Pros: Rapid response & technical expertise Cons: Up-front communication of job estimate prior to repairs; High mark-up of parts. Bottom line: Satisfied with the repair, but will move on from Precision Garage Door and look for another repair service if I should need service again.
- Bill Marland