Garage Door Repair in Austin, TX - Page 13

Jason Bucher

Great service. Spring broke this morning, booked appointment and the crew was here right on time. Quickly gave price options, then got right to work. The tech, Shane Murphy, was really thorough. He lubed all 3 doors, did quick adjustment on one of the main bearings and gave good advice on how to better lubricate the wheels.

Steve Metcalf

Two technicians arrived. They were on time, worked hard and finished on time as well. Landon Collins was the lead tech and introduced himself and his partner. The new doors are very nice and quiet. Im very pleased. Thanks for a quality result

Fred Divincenzo

Very professional, explained what needed to be done and answered all of my questions

Anthony Carpenter

Caleb came out same-day and did a great job! He taught me more about my door and how to maintain it properly which I really appreciated.

Andrew Clements

Great quick and courteous service, arriving within an hour of online service request. Cost was high, I think (and after research) - but overall very content.

Susan Darcy

Caleb was FANTASTIC! He was prompt, and a clear and intelligent communicator. He was super friendly and explained everything he did to fix my door. I will totally turn to this company again! Caleb is a valuable employee. As a business owner myself, I saw in him someone I would hire and feel really good about trusting and relying upon. I 100% recommend this company. My experience could not have been better.

Peter Untalan

I came home from a trip to find our garage door spring and cables busted. I was able to easily schedule an appointment online with Precision to come out that same day to get it repaired. They communicated quickly by text/email and also sent the profile of the technician ahead of time as well. Jeremy Malek called and notified of his ETA and arrived within the scheduled window. Jeremy was awesome. He gave us a couple of different solutions and we elected to go with full repair of spring/drums/upgraded rollers as the assembly was 10+ years already. Jeremy completed everything in a timely fashion and was super pleasant and mellow to work with. Payment was easily completed via iPad and work comes with a 10 year warranty. Precision was excellent and we would definitely choose to work with them again.

Cecil Wright

Thanks to you and Patrick, he found the problem and fixed it.

Marcel Meyer

Phil Belfrage was on time, performed the work in the quoted window, did a great job explaining operation and warranty and the new garage door unit is working perfectly!

Marsha Russell

My garage door suddenly stopped working at 3:30 on a Friday afternoon. I thought it was the opener. I went to Precision online and requested an appointment and was thrilled that I could get an appointment on the same day between 4 and 6! Jeremy was the technician, and he was terrific. He called in advance to see if I had any questions, got here when he told me hed be here, and diagnosed the problem as a broken spring on the door itself rather than the opener. He said the opener was fine, and I was impressed that he didnt try to sell me an opener as well. He was quick, neat, and efficient, and now I can use my garage again instead of leaving my car on the street! I highly recommend this company and commend Jeremy for his excellent work and helpful demeanor.

Melanie Lindahl

Caleb did a nice job explaining issues and the fixes he did for them. Looking forward to 10 years without further costs now that we have the warranty. Cost does seem a bit high, but we havent had any garage door work done for several years so the costs have undoubtedly increased.

Allison Harriott

Shane was awesome! He took time to explain the problem and the options for repair. He completed the new install in under one hour and spent time walking me through the new device and features. Really appreciate his help!

Jaison Strambler

Billy and Landon were awesome. Very personable all while being thorough and professional. We were in need of a new garage door and garage door opener and from our initial conversation with Precision Garage Doors, everything was pain-free and effortless on our end. In my opinion when you have no worry or issues and a job goes smoothly, that means they know what theyre doing. If youre in the market would definitely recommend!

Dale Atkinson

Had to have a new garage door installed and Prospero Hernandez for m Precision Garage Doors did an excellent job! Called when he was to arrived, did an efficient installation and walked me through the process! Have great instructions on care of the new door and a final walk through to ensure I was satisfied with the installation! Five stars

Jordan Harrelson

Shane Murphy provided such a wonderful experience in our first dealing with Precision Garage Door. His knowledge and expertise with our garage was very evident. We have a 3 car garage and all of the doors are old. He shared a way of bracketing the doors to prolong their life which gave such "peace of mind" knowing they likely will last until the new doors arrive. Shane demonstrates such a professionalism that going forward I will only consider dealing with Precision Garage Door!

John Garrison

Isaiah White did an excellent job replacing my garage door. Highly reccomend him!!

David Madar

Caleb did an exceptional job responding to our service request. He tried to troubleshoot a failing motor and we ended up deciding to move forward with an upgraded replacement. He was very transparent with recommendations and not at all pushy. I really appreciated his thoroughness and patience in getting us set up for use. Great experience!

Sam Lauffenburger

Isaiah was fast and very professional!

Craig Winter

Shane (technician) from Precision was excellent. I received timely communications when he was on the way, and he answered every question I threw at him about our garage doors, what to expect (down the road), and what to keep an eye on. He walked me through available options for repair, maintenance, and replacement. Nothing felt pushy (at all), he simply shared information and answered my questions. I would use them again and recommend Shane and Precision to anyone.

Steve Ray

The technician did an excellent and professional job and got the problem resolved quickly

William Fox

Patrick Day was very friendly. He quickly reviewed my situation of a broken spring and replaced both springs in about 30 minutes to have my garage door to operating like new.

Mindy Ravines

Our technician was professional, educated on the products & made a quick repair to get us back to regular life. Thrilled with the service & warranty on the work completed.

Amanda Moya

Caleb Skaggs did such an excellent job installing our new garage door opener in just under three hours. He was friendly and thorough and even linked up all of our remotes. The online booking was simple and convenient as well. Highly recommend. Thanks!

Ned Radich

Easy to schedule, punctual and quickly resolved problem. Phil did great job with excellent communication to keep me appraised of repair. Strongly recommend

Shirley Polk

Prospero Hernandez from Precision Garage Door did an excellent job installing a new door . He was punctual & efficient. I would recommend their service for garage doors & repair.