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Read what people are saying
about Precision Garage Door in:

Austin, TX

Precision Garage Door of Austin, TX
has received 424 reviews, averaging 4.98 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 06/07/2024
New Doors
Austin, TX
Review:

I have a huge 16x6 solid single panel garage door built in 1942. It opens by pulling up and out and was getting too heavy for me to handle. I called Precision Garage Door and requested a bid on a new door. Salesman and technician, Billy Tackett, came to my house the same day exactly when he said he was coming. I could even track his location as he made his way to my house. He studied the job and was not intimidated by this old heavy door that I wanted to preserve if possible. He gave me a bid by that evening for a garage door opener. 3 days later he installed it himself after a lot of work in 98 degree heat. It works great. He saved both my door and my back. The BEST. Honest, competent, and reliable. Thank you.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Another wonderful service experience with Precision! Michael was absolutely fantastic! He was very informative and just a great person to work with ! Thank you for your 5 star service !

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Bryan Rykowski did an amazing job repairing our garage door. He arrive on time, and worked efficiently to get it back operational again. Would recommend.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane Murphy was my technician and a better one I could not find. He was on time, congenial and most willing to explain the overall problem and what was needed to eliminate it. He was the type of person that, if I had a business, I would certainly give much responsibility and credit in order to keep him with my company. It took him less than half an hour to make the repairs and explain everything to me. He is definitely a real asset to your company. As a result, my garage door opener works as if it is brand new. Many thanks for the quick response and for such a great technician.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Caleb came out on the same day I called. He was quite friendly and explained the issues and various levels of a fix. Work was done in a timely manner and explained thoroughly. I highly recommend this company.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Phil did an excellent job fixing all of my issues and answered all of my questions. Phil is a true asset to your company.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Really enjoyed our tech Isaiah. He broke everything down for me in a method I could understand and gave us options. This time the fix was easy and I appreciated his honesty and the fact that he didnt disrespectfully try to sell us something unneeded at this time. I asked for his card so we can circle back and make some upgrades to the aged door. He went ahead and shared estimates and guess who well call when were ready to do this? Precision Garage Door. And guess who well be asking for? Isaiah! Looks to me like theyre working to build relationships and gain customers for life. Thats who I love to do business with!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/31/2024
New Doors
Austin, TX
Review:

Micheal came out and provided me with a quote and how to fix my garage fast. I would recommend this company.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Tech was informed and professional. Replaced an old, heavy door opener alone, helped with the new technology and let me know the next steps to update all the recent replacements

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

So easy to schedule. Same day service. Everything was explaining thoroughly. Very professional and friendly.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Precision Garage Door scheduled quickly to get repair taken care of. Service rep was prompt, professional, and resolved the problem in an efficient manner. Would definitely recommend Precision to others.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great service. I called at 10pm and they had someone out to me by 8am the next morning. Stephen Michael was great and fixed the issue immediately while clearly explaining what happened. Highly recommend and will use in the future.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

On time, fast and clean. Good price and great work

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane was super professional and very knowledgeable about what was wrong and how best to fix our garage door! He gave us options on how to make the repairs and explained the pros and cons of each. Couldnt be happier with the experience!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Wes from Precision Garage Doors was professional and efficient. He dropped by on a Saturday with a truck full of parts and had my door spring and bearings repaired in just over an hour. He explained what happened, what my repairs options were and then got to work. Im very happy with the results.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Service Provided:
General Service

1 2 3 4 5
Date: 05/08/2024
New Doors
Austin, TX
Review:

Sean and Caleb both were very helpful and friendly from helping me choose my new garage doors to installing them. I am extremely pleased with both them and the new doors, which look great. I would recommend Precision Overhead Garage doors to everyone.

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
New Doors

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Service Provided:
General Service

Review:

Phil did a great job doing the garage door repair; however, I think the Precision Garage Door prices for most of their parts are a rip-off, which made the job cost about $300 more than what it should have been. So, my low rating on Precision Garage Door is not because of their skilled labor but because of their outrageous high part prices!!!

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A Response from: Brandon Falone, President

Hi Diego, thank you for sharing your feedback. We appreciate your acknowledgment of Phil's skilled labor. We understand your concern about the pricing and will take your comments into consideration. If you have any further questions or feedback, feel free to reach out.

Service Provided:
General Service

Review:

Michael with Precision did a great job fixing my garage door quickly and professionally! I appreciated his patience explaining everything to me so I could make an informed choice. All in all, working with Precision and Michael was a great choice!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Online scheduling. Very professional. Courteous. Explained everything well.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Caleb was extremely knowledgeable and got my garage door fixed quickly and efficiently. Precision was able to have him at my house within an hour of me calling too!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

What an awesome experience. I knew I wanted to update and get my garage door checked because my old system was very temperamental, squeaky, and probably 15-20 years old. When I went online they had same day availability, called me to double check, and arrived with all the parts needed to fully update my garage door without replacing the door itself. New hinges, rollers, springs, tensioning devices, drive unit, motion sensors, the works. Patrick came out, did a great job describing what parts were failing (or susceptible for it), which were outright broke, and which were rusty or installed incorrectly. The result was a full overhaul, brand new excellent system-all done in less than 5 hours of me having the Id like to have someone out to check my garage door thought. Would definitely recommend their services.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

We have used Precision for years for all our garage door needs. Today, they replaced our 27 yr old door for an insulated one. Easy peasy. Highly recommend Precision.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Caleb, as usual was fantastic. He completely explained what was going on and how he was going to fix it. He swapped out the part and that was that.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I love this company. They are very professional, easy and quick appointments. The technicians are very through, provide options with our budget and problems are solved with knowledge and timely manner. I have used them a few times. I highly recommend them.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I had a spring and cable break on a Sunday afternoon. Precession was easy to book an appointment with and they were on site by 9am Monday. As part of my confirmation I received a link that shared a bio and picture of my technician. It was comforting to know they take pride in who the send to you. Shane got right to work and gave me three options of service and the cost. I did end up choosing the most expensive and comprehensive fix, but the prices were reasonable from what I remember the last time I had a similar issue. Shane walked through the repair and gave me some tips on how to prolong the life of my garages door opener and simple things to do to keep the wheels and pulleys working smooth. I will use them again when my other spring breaks on my second door.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The service was fast and professional and they delivered everything I needed promptly! Highly recommended.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 04/19/2024
New Doors
Austin, TX
Review:

I have a wonderful new garage door! And it's unbelievably quiet too. Patrick and his guys were great. Would highly recommend!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

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Hill Country (512) 399-6182
Northeast Austin (512) 572-6148
Round Rock / Pflugerville (512) 607-7828
Southeast Austin (512) 601-0241
Precision Garage Door of Austin
Office: (512) 333-1140
1300 Smith Rd
Suite #105

Austin, TX 78721
Precision Garage Door of Austin (Dripping Springs)
Office: (512) 265-5788
3707 US-290 #6
Dripping Springs, TX 78620
Precision Garage Door of Austin (Cedar Park)
Office: (512) 969-2044
3001 Glacier Pass Ln #107
Cedar Park, TX 78613