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Read what people are saying
about Precision Garage Door in:

Austin, TX

Precision Garage Door of Austin, TX
has received 424 reviews, averaging 4.98 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 04/08/2025
New Doors
Austin, TX
Review:

Amazingly prompt and efficient repair/replacement. Shane explained the source of our problem and options - and handled the repairs quickly, even though our garage has some non-standard elements.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Brian was very thorough, explained what needed to be done with choices

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Patrick Day came out to our house right at the beginning of the scheduled window, explained everything, and go to work right away. I was so happy as our garage door stopped working late on a Saturday night. Scheduled online and got a Monday 8-10 window! Garage works great, and he even checked our old remotes and synced them to new motor. Cant recommend Precision and specifically Patrick enough. Thank you!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Phil was professional, pleasant, and efficient. He explained the issue clearly and fixed the garage door quickly.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 04/01/2025
New Doors
Austin, TX
Review:

I just had a garage door installed by Precision Garage Door of Austin. The technician Landon Kellogg was extremely efficient and friendly. The new door is beautiful, quiet and brightens our dark garage. Landon spent time showing how to transition to manual operation and how to do simple maintenance that will ensure quiet smooth operation. Even though it is a heavy door, the door itself is surprisingly easy to maneuver in manual mode and requires very little strength. By the way I do have a garage door opener. I highly recommend Precision Garage doors of Austin. They are responsive , communicate in a timely manner and the entire installation is quick.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/31/2025
New Doors
Austin, TX
Review:

It was good. Thank you.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/28/2025
New Doors
Austin, TX
Review:

Shane was great and explained everything thoroughly.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/28/2025
New Doors
Austin, TX
Review:

Thank you for the great, punctual and courteous service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/26/2025
New Doors
Austin, TX
Review:

Its my pleasure to recommend Precision Garage Door of Austin! As an architect I work with many tradespeople and Billy Tackett and Isaiah White are fantastic people to work with. From the initial call to discuss the project goals, to providing a range of strategies and cost estimates to get there, the shop drawings, the updates on delivery and finally, the stellar installationevery step of the way was handled with professionalism and skill. It is an added benefit that both Billy and Isaiah are really friendly and fun people to be around. Outstanding service, outstanding products, outstanding company!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

The technician, Stephen Michael, did a great job and resolved our issue very quickly. Two thumbs up, and Precision will continue to be our first call next time.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was great. On time and did a great job. Many thanks!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Phil provided excellent customer service. He was very knowledgeable and answered all my questions. He deserves 10 stars.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Precision Garage Door provided prompt and timely service. Technician, Michael arrived on time and was professional. Reviewed service request, provided different solutions and options, and diagnosed the problems. Provided estimates for the work he recommended to be addressed. Have used Precision in the past and will continue to do so. Very pleased with end result.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 03/17/2025
New Doors
Austin, TX
Review:

From start (assessment of issues with existing door/motor, options and proposals for new door/motor) to finish (installation, camera/phone/opener programming) Precision Garage Doors employees are courteous, professional, knowledgeable and thorough. Were very pleased, and extend a hearty thank you to Brian R. and Prospero H.!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/11/2025
New Doors
Austin, TX
Review:

I have a two car garage and after 25 years had both of my garage doors and their openers replaced. I wanted to get an unusual noise diagnosed in one of the units, and the same day I placed the call a technical professional showed up, noted there was no problem with the doors operation itself, but made an adjustment that did eliminate the noise. Great and prompt service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Fast and responsive each time I call

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/08/2025
New Doors
Austin, TX
Review:

My experience with Shane Murphy was great. He was very courteous, professional and helpful. He explained what was needed and the steps he had to do to get the job done.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

I welcomed Joshuas offer to arrive earlier than my appointment time. He was efficient and got my LiftMaster working properly and quietly. Would use Precision again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Michael was great. Showed up right at the appointment time. Walked me through my options and made great recommendations. Job was finished in under the time he originally quoted me, full system walk through of the new keypad and motor as well as all the WiFi and app capabilities. Great job and great service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Patrick was very professional and did great work!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Wonderful service from Josh. He was very knowledgeable and took care of our garage door needs. Highly recommended.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/26/2025
New Doors
Austin, TX
Review:

Good, prompt service. Professional installation. Isaiah installed our door and new opener with care and attention to detail. Very personable and knowledgeable. Very much recommend Precision Garage Door. Will use them again for sure.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Landon was great. He showed up on time and did a quality job, including the cleanup. He removed EVERYTHING associated with the old garage doors and put in an entirely new installation. He also noticed one of the new panels was defective and said I would be contacted to replace it within 4 weeks. He showed me how everything worked, explained how a where to lubricate occasionally and even left me a can of spray lube. Update: within a few weeks, Landon came back and replaced the defective panel. He was here and let me know he was all done, before I even knew he was here. Would recommend Precision to anybody looking for repairs or a new door.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Prospero is a true professional. Arrived on time, replaced door and opener motor, cleaned up and answered all questions about operation.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great. A quick fix and arrived early.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My garage door opener wasn't working, so I scheduled an online appointment with Precision for Monday between 10:00 am and 12:00 noon. The technician, Phil Belfrage, arrived right around 10:00. Prior to his arrival, he notified me via email and telephone of his estimated arrival time and he was here within that timeframe. The email included his name and picture, as well a brief bio. He was very polite, professional and knowledgeable about diagnosing the problem with my garage door opener. Additionally, he was patient and answered all of my questions to my satisfaction. Without promoting any product or any pressure, he provided me with three replacement options. He had all of the tools and equipment on his truck needed to complete the job. Based on my selection, the resulting work was outstanding. He gave me a thorough explanation of the work he performed and how to use the new opener. Finally, he made sure the work area was cleaned up before leaving.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian did an excellent job replacing the motor in my garage door opener! He was very friendly, extremely knowledgeable and quickly replaced the motor. I have always used Precision Door as their service cannot be beat! I will always be a Precision Door customer! They are a wonderful company with employees that will always go that extra mile for your satisfaction! KT

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The service technician Shane was great. He quickly diagnosed our problem and provided different options to us. He replaced our garage door opener, springs and installed a new belt drive. Fully explained warranties. Very friendly and efficient.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane Murphy was a wonderful technician, arrived ahead of schedule, positive personality, professional, and provided 3 choices of service. Start to finish in about 1 hour. Highly recommend Precision, thank you.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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