Read what people are saying
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Excellent service by Philip, who replaced our door opener. Very satisfied. Sane day service was much appreciated.

- Martha B.

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Philip provided you with excellent and timely service. We appreciate your business!

Isaiah did a fantastic job installing my new garage door. It looks amazing!! I highly recommend his service.

- Karen B.

5 stars- on time, great explanation of the problem and options, fast repair. Will use again, highly recommend.

- Tom B.

Amazing service! Friendly and fast. MALade an appointment online and someone was at my house the next morning. Clearly explained the issue and options on how to fix it. The work was done within 1 hour. Highly recommend!

- A B

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service was excellent. Perfect in estimate, communication, timing, and installation. Personnel were knowledgeable and courteous. Company texted a photo of installer and a map of his route and projected arrival time ahead of the installation window. Thank you Isaiah! It was a pleasure.

- Joy B.

Technician (Stephen Michael) arrived on-time and prepared to fix whatever was wrong...including removing a snake that had found its way inside our garage. He removed the snake and fixed the door opener that same day (Saturday)! Thanks

- Steve B.

Thanks for the fantastic review, Steve! We're thrilled to hear that Stephen was able to help with both the snake and your garage door. Our team always strives to provide prompt and effective service. Your feedback means a lot to us!

called this company because i had a good experience with them in the past. it seems some things have changed. first, i told the girl on the phone what the problem was, and apparently she wasn't paying attention because she kept asking me what the problem was and even asked if there was any other issue besides that the garage door would not open even though i called with the problem statement of "the garage door will not open". second, she didn't pay attention when i gave her my contact information, so the technician told my tenant, whose car was trapped in the garage, that he had been calling me over and over again and i wasn't answering; he was given the wrong number. third, he went into a very long diatribe about all the many things which could be improved for this garage door, but when i asked what the actual reason for the door not opening, he said it was a broken spring. i said that i just wanted the spring replaced if that was the root cause of the issue. he flat out refused. he said he was not going to just replace the broken spring, and if i wouldn't agree to all the other stuff he listed, he would leave, and in fact he left. very unprofessional and very childish.

- Anne B.

We apologize for any miscommunication regarding your appointment. After a thorough inspection by our skilled technician, we've determined that the garage door cannot be repaired to meet our company's standards with only a spring replacement.

Great help in getting my garage door working!

- Michael Meisner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Good customer services. Bryan was very professional. He contacted me when he was on his way before he show up to my house. He also educated me about the options to fix my garage door. My garage door was fix in an hour. Praise God.

- Andrea B.

Quick to respond and very knowledgeable. Jeremy was great!

- Josh B

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Great Service and great people at Precision Garage Door of Austin. Many repairs for our garage door since it was installed due to age, but the staff are always very helpful, kind, and responsive!

- Caitlin B.

We are so proud to hear what a positive experience you had with our team! Thank you for taking the time to leave us such a wonderful review. We appreciate your business!

Phil was so professional and worked quickly to resolve my issue with the MyQ app not connecting to the garage door opener. I highly recommend Precision Garage Door!

- Laverne B.

If you want it done right, you have to call Precision. Patrick Day tuned up an existing door done by another company, and even followed up to let me know the new ball-bearing rollers he installed were a little bit cheaper than expected and that I'd be getting a refund. All that on top of showing up 2 hours after I initially called. Customer for life.

- Russell B.

Brian came to my house and reviewed my concern. He looked onto my questions and showed me how to put the oil on the door to stop the noise. He was so nice and did not leave until he resolved my problem.

- Linda B.

We called Precision Garage Door of Austin to repair a broken spring. It was a Saturday and very impressed that Caleb Skaggs, our technician arrived not long after calling for the appointment. Caleb was very professional and extremely knowledgeable in his field. He was very kind and an amazing person. My husband and I give Caleb Skaggs and Precision Garage Door of Austin five stars hands down!!!! So grateful we used this company and had Caleb as our technician. Thanks again Caleb!!!

- Lori B.

I want to thank Phil and Patrick for the great work they did! This is a good company and the people are fantastic!! And quick to respond! Thanks Chris B

- Christopher B.

Outstanding service was received by Mickey Wheeler of Precision Garage Door. When arrived he introduced himself and described service he will performed. Very professional. Job completed in a timely manner. This is my second time using Precision Garage Door. Their service is the best. Whenever you have a garage door issue contact this company, you won't be disappointed. My garage door looks great!!

- Gasunshine53 B.

Joshua arrived on time and was very professional and up front about what was needed to fix my garage door. He got the door realigned and operating normally! Precision Garage Door will always be my go to for garage door repairs! I highly recommend them.

- Tim Oestmann

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Paid a $75 service fee - no free estimates here - to Sean just to be told my motor was from a cheap company "from China" which it is not, that he could not help me or identify what the issue was and that I should probably get a new garage door starting at $1,200. Found someone else who serviced the "cheap company" and guess what - it only needed a service and a new motor. Pretty disgusted by the upsell, the $75 charge and the feeling of being ripped off.

- Carla B.

We are sorry that you were disappointed with your experience, but we do appreciate your feedback. Wed like to speak with you more specifically about your concerns. Please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Caleb Skaggs arrived on time, finished on tim, was very pleasant and professional, and did a great job! Id definitely recommend Precision Overhead Garage Door Service!

- Cindy Ptacek

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

I sent Precision a request for a garage tuneup yesterday and they sent Isaiah out the very next day. Isaiah was extremely friendly and professional. He provided me with recommendations on our 11 year old doors and will soon be following up with them to update our springs and rollers. Thank you so much Precision and team.

- Morgan B.

Thank you very much for taking the time to share such a wonderful review with us! We are so happy to hear that Isaiah provided you with excellent and timely service. We appreciate your business!

This was ALMOST a 5 star service. Almost because my technician did not tell me that when he installed my new garage door opener with their highest cost product that I would be losing functionality! I plainly told him that I always turn the power off to the opener when I am in the house. He failed to warn me that if he installed that particular door, it would beep constantly while the power was off. The best Precision would do was offer me a $100 refund & unplug the back-up battery. I paid over $250 for the backup battery! So 2 problems: No warning about loss of functionality, and an insufficient remedy.

- Sandy B.

I had fast same day repair service from Brian Rykowski from Precision Garage Door of Austin for a broken garage door. He gave us our options and we went with the repair of the existing door. He replaced broken springs and cables and even fixed bolts and other parts the builder had installed wrong. He aligned and oiled everything to work better than it ever had and was done in an hour! Wonderful service and I will definitely use them again in the future.

- Leigh Ann B.

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Brian provided you with excellent and timely service. We appreciate your business!

Great service, well knowledge, and rapid response. Would highly recommend!

- Gabriel Ramos

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

I called last night and made an appointment with Precision and your technician arrived very timely this morning. Shane was very professional, friendly, and an excellent technician! He loves his company, loves his work, and did a great job! I will be using Precision for all my future garage door service and repairs. Thank you so much!

- J. B.

Thank you for the great review! We are pleased to hear your experience with our Shane so positive! Thank you for choosing Precision.

I had my garage door replaced. I didn't do any price shopping, so I have no idea if I got a good deal. BUT, the sales guy was great as was the installer, Mickey Wheeler, so even if I paid a higher price, they did what they said they would do and I have a door that doesn't sound like it's one more cycle from breaking down completely. I have four stars instead of five because this was my first encounter with them, so we'll see how it goes during the five year guarantee period. I'm estimating it took 4/6 weeks between sale and installation. I had a custom order so that's probably one reason. If you wait until your door dies, you might be waiting for a while. I was happy to wait, but I got in and out of my garage either no hassle while I waited.

- Patricia B.

We are so proud to hear what a positive experience you had with our team! Thank you for taking the time to leave us such a wonderful review. We appreciate your business!