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Read what people are saying
about Precision Garage Door in:

Georgetown, TX

Precision Garage Door of Austin, TX
has received 44 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Daniel Ritchie did a great job of replacing and installing a new garage door opener. He explained in detail what was needed to be done and explained how to use the new opener. He did an excellent job.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Short Answer: Way over priced. Try to up sell unnecessary service. Full Story: We had a a broken spring and called Precison for a quote. Stating they are unable to quote over the phone, I agreed to the $75 truck roll fee, (that goes towards service, if you accept quote). The Service Tech/Salesman was nice and professional but started quoting prices over $1500 for the spring and a bunch of add-ons, stating they were required to get the 3 year warranty. Just the spring would be over $900 with only a 90 day warranty. I was able to get the spring repaired, by a reputable company, for $425. Which BTW, they quoted the price over the phone. When the tech was here, he inspected our door and let us know the other parts were in good shape. Precision's pricing is outrageous and, I feel robbed of that $75.

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A Response from: Owner

Thank you for your feedback. Were sorry to hear about your experience and are currently looking into the matter. Our team will be in touch with you shortly to follow up and address your concerns. We appreciate your patience and the opportunity to make things right.

Service Provided:
General Service

Review:

Excellent experience from quick response from my initial call for quote to installation today.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Great service. Very thorough. Explained everything that was done

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy installed a new garage opener and was very professional and organized and I would recommend him to everybody.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent service, prompt, professional and reliable

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Patrick was awesome! Explained my options thoroughly and then got to work making it happen. Very satisfied! Thank you Patrick!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Just better than perfect ..

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Absolutely fantastic service from start to finish! The customer service team was quick to respond and incredibly helpful in getting our garage door issue scheduled right away. Patrick, the technician, arrived promptly and was both professional and courteous. He took the time to explain the problem clearly and provided us with all the appropriate options for repair. His knowledge was impressive, and he made sure we understood everything before moving forward. Thanks to Patricks efficiency and expertise, our garage door was fixed in no time. Highly recommend this company for anyone needing fast, reliable, and knowledgeable service!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Thank you Phil for doing such an amazing job! I'm confident and happy now that I can open and close the door with ease and it's almost silent :).

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stephen came quickly when I reported my first garage door malfunction, it was trying to descend at an angle which couldnt work. He quickly recognized the problem, told me how much to fix it, then when done, showed me how to lubricate the rollers to ensure smoother operation and longer life. Perfect gentleman and superior service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy did a great job! So nice to have a nice, quiet garage door!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was excellent. Very informative and thorough. No high pressure sales tactics and advised me of my options before he did any work. Great work and great company.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I had an emergency with my garage door today and called Precision Garage Door at 1:00PM. To my surprise, they had a technicianPhilat my door by 2:30PM. I couldnt have asked for quicker service! Phil was professional, courteous, and incredibly efficient. He quickly diagnosed the issue, explained what needed to be done, and provided a clear quote on the spot. To top it off, he had all the necessary parts with him and completed the repair in under an hour. Thanks to Phil, my garage door is working perfectly again. Im truly impressed with the speed and quality of service. Highly recommend both Precision and Phil for anyone needing fast and reliable garage door repairs!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Phil B was awesome! He called before he arrived, took his time and explained everything from what caused the broken spring to the options he could provide. Once I decided what work to perform he was done before I knew it. Afterwards he went over all work performed and made sure I was satisfied and didn't have any questions. Because of his excellent work and great customer service I will definitely tell my friends and family to call Precision

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We Love Precision Garage Door Company Jeremy was Wonderful !! Thanks Jeremy !! So Happy to Have our Door Working Again We would Highly Recommend This Company

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy quickly and professionally identified the most cost effective way to repair a high lift garage door whose spring axle base bracket lag screws were pulling out of the wall. Another company had advised replacing the entire spring, axle, brackets, and tracks for a couple thousand dollars while Jeremy fixed it for

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane Murphy was prompt and courteous. He found my garage door issues very quickly and had them fixed in a very short time. He was great. I would recommend Precision Garage Door to everyone. Thank you!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane Murphy was my technician. He arrived on time explained everything and gave me 4 options to repair my garage door. All the work was done in less than an hour, neat and efficient. I highly recommend Shane. Thank you so much.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Great job. Friendly, prompt, and professional.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

This morning our car was stuck in our garage by the door failing due to a broken spring. I was able to make an appt online this morning for an arrival between 8-10 am, and our technician Phil Belfrage arrived a few minutes after 9. He explained what needed to be done for the repair, and all the parts that he needed he had on his truck. The work was completed quickly and cleanly - absolutely no problems, and I'd recommend them to neighbors immediately. Thanks!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Shane was thorough and did excellent job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Wow, great experience! Jeremy Malek did an outstanding job. I felt the price for a "not so ordinary repair" was reasonable. Thanks for getting to me so fast and getting my new car back in the AC garage out of our 100 degree weather! This is now my go to company for all my garage door needs.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My garage door was knocked off track on a Sunday afternoon and I couldn't get car out of garage. Phil arrived earlier than committed and did an excellent job of repairing the door and tensioning and adjusting it. I was very pleased with Phil and his professional repair job.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Arrived within the scheduled time. Friendly, efficient,knowledgeable technician. Answered all my questions about product and process.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Thank you Phil from Precision Garage for an excellent repair job!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Mr. Sager is a very knowledgeable person. He knows what he's doing. Great Job!!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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