Read what people are saying
about Precision Garage Door in:
Pflugerville, TX
Precision Garage Door of Austin, TXhas received 62 reviews, averaging 4.95 Stars:
View on Google
Pflugerville, TX
View on Yelp
We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush
- John R.
Thank you for taking the time to leave us a review! We are always looking for ways to improve as a company and our customers' feedback is an essential part of that. We are happy to hear that you were satisfied with the service we provided. We appreciate you choosing Precision Garage Door!
If you have a 20-year-old garage door with something broken, it's advisable to avoid Precision Garage Door of Austin. I find it perplexing how there are so many positive reviews on Google for them. They seem unwilling to fix anything and tend to provide quotes for renewing everything, even items that may not require replacement, such as the entire garage door. Following this disappointing experience, I opted to schedule a repair with another local professional who accurately diagnosed the issue and efficiently resolved it. Unlike Precision, this individual appreciated the existing door and hardware, without attempting to upsell unnecessary replacements. Notably, the cost of the repair was a mere quarter of Precision's quoted amount. Furthermore, it's important to note that Precision Garage food or Austin charges for their initial visit to provide a quote, which often entails recommending a full refresh or replacement of components. If you decide not to proceed with Precision Garage door of Austin due to their perceived overcharging, you've essentially spent money for a service that didn't result in any tangible benefit.
- Ekambaram T. R