Garage Door Repair in Austin, Texas
Precision Garage Door
Same-day garage door repair in Austin, Texas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Austin, TX
Proudly serving the Austin, Texas community with same day service.
Recent 3-Star Reviews from Austin, TX
Ruma Das
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’m still waiting for my receipt.
Hi Ruma. Thank you for letting us know. We apologize for the delay and are looking into this right away. A member of our team will reach out to ensure you receive your receipt as soon as possible.
Service: Garage Door Repair
Bill Marland
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision Garage Door from an online search because they were proximate to where I live and they received generally favorable online reviews. I was impressed with their rapid response, and Brian, the technician, was at my house within 90 minutes, even though my garage door situation, as I explained to the dispatcher, was non-urgent. Brian, was an exceptional technician and went right to work after a quick assessment of my problem, and resolved the issue within an hour. Where I felt disappointed was the cost of the repair. The service charge was reasonable, but the mark up on the parts was 800 percent of what I could have purchased OEM parts on Amazon for. Also, after diagnosing the issue, it would have been much better if Brian would have told me first what he was going to charge me for the parts and service, instead of just disassembling the sensor unit and installing a new one and handing me what I felt was an over-priced invoice, considering the cost of the part and the relatively short time it took to complete the job (
Hello Bill, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Technicians: Brian Rykowski
Service: Garage Door Repair
Robert Sliwkowski
the price quote on Sunday was$350,on Monday the tech Josh quoted over $!000Setted at $809.Works OK but the price differential is wild. Needed repair so I was stuck
Bob, we appreciate your feedback and understand your concerns about pricing. We strive for transparency and will review this to ensure consistency. Thank you for bringing it to our attention, and we're glad the repair is working for you. Your experience helps us improve!
Service: General Service
Stephanie Smith
Thank you for your review, Stephanie. We appreciate your rating and are always looking to improve. If you have any specific thoughts or suggestions, wed love to hear them. Your input helps us serve you better!
Service: General Service
Diego Suarez
Phil did a great job doing the garage door repair; however, I think the Precision Garage Door prices for most of their parts are a rip-off, which made the job cost about $300 more than what it should have been. So, my low rating on Precision Garage Door is not because of their skilled labor but because of their outrageous high part prices!!!
Hi Diego, thank you for sharing your feedback. We appreciate your acknowledgment of Phil's skilled labor. We understand your concern about the pricing and will take your comments into consideration. If you have any further questions or feedback, feel free to reach out.
Service: General Service
Sandy B.
This was ALMOST a 5 star service. Almost because my technician did not tell me that when he installed my new garage door opener with their highest cost product that I would be losing functionality! I plainly told him that I always turn the power off to the opener when I am in the house. He failed to warn me that if he installed that particular door, it would beep constantly while the power was off. The best Precision would do was offer me a $100 refund & unplug the back-up battery. I paid over $250 for the backup battery! So 2 problems: No warning about loss of functionality, and an insufficient remedy.
Service: General Service
