Garage Door Repair Reviews in Round Rock / Pflugerville Area, TX (Page 9)

I called a different garage door repair company with great reviews, they set an appointment for the next day between 2-4pm and never showed up no communication at all. I went on Precision garage door website and booked an appointment for the next day between 12-2. I got an email confirming my appointment, the person coming out name Caleb called me at noon letting me know he was on his way, I received a text message from them with a picture of Caleb so I knew what he looked like. Caleb Skaggs was great!! very polite and knowledgeable and was able to fix my door same day and the value was great. I highly recommend Precision Garage Door, great communication and very professional.

- Paul R.

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Caleb provided you with excellent and timely service. We appreciate your business!

Excellent service! Isaiah was promt and super nice. He made quick work of my stuck door and showed me how to keep it from happening again. He too the time to explain the issue and the repair. 100% will call them again if I have issues.

- Jason Vogen

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Great experience. Estimate was upfront and honest. Wes was a pro and did an excellent job. Highly recommend.

- Budro Partida

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

- David Neff

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Wes showed up on time with all the answers. A very personable, knowledgeable man who walked me through the choices and worked up a quote in 30 minutes. I highly recommend him to anyone wanting a garage door.

- Al Diamond

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Very professional and great service!

- Ginyier Fields

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

I've now had two excellent experiences with Precision Garage Door of Austin. Last fall Brian Rykowski did an excellent job of explaining why the door on my attached garage failed as well as why a full rebuild of the primary moving parts was needed. Financially speaking, the timing of this problem was terrible. So he offered to do a shorter term repair instead. Last week, the door on the unattached garage came off of its rail. This time I had the pleasure of working with Stephen Michael, another very knowledgeable technician. This time the exact cause was not clear but most likely due to the weak mounting of the rail which he fixed for a very reasonable price. While he was here I also had him rebuild the other door. As with Brian, he showed me everything that was done and gave me ample opportunity to ask questions. Highly recommended.

- Kurt M

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

When our garage door broke on Sunday, Precision came out the same day and arranged for a new door. Only one week later we are all fixed. Prospero Hernandez, the technician, was polite and efficient. He went over and above to make sure all was good before he left.

- Joanne H.

The person from Precision was very knowledgeable of the system. Quickly fixed the issue and resolved the problem I have had for 2 weeks. This company was great to respond to this call on the same day. Will use them again for any other issues.

- Peggy Tatro

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Wes came to look at what what I thought was going to be a repair. Changed my mind and am replacing the door. My experience so far has been great. He came right away was on time and very professional. He is also a super nice guy. Highly recommended.

- Dianne H.

Patrick Day came out on a Sunday and was pleasant and helpful in resolving my problem.

- Joanne Hoot

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Did a great job. They were able to get in same day and fixed the problem quickly.

- Briana Brosnan

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Nick arrived at our property on time and AFTER he had first given us a heads-up courtesy call as to his E.T.A. Nick had been here a couple of years ago to fix our garages double door and install a new door-lift motor for that double door . This time , he did essentially the same thing as he fixed our garages single door and install a new door-lift motor on that door. Good , quick , and pleasant service by a competent technician ! And , at a reasonable price to boot ! A good deal all round , Id say.

- Ron Lindquist

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Technician was on time, very professional and explained all of my options. I'm very happy with the service.

- William Ownbey

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Nick did the exact work I asked for. He pointed out things that might be a problem and clearly communicated the cost/benefit. He noticed that my old garage door opener does not work. He offered the service of replacing the opener, but was really cool about it. "You can probably fix this yourself. Find this part on Amazon." I *REALLY* appreciate not overselling additional stuff. Well done and very good experience.

- Toby Kinslow

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Brian was functional work and ship Was top-notch! Hes a real asset to that company! Very pleasant experience and start to finish thank you!

- Michael Gorski

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Best service ever This is why I always use these people! Have lived in this house for over 40 years Rusty Rogers

- James R.

Thank you for the great review! We are pleased to hear your experience with Patrick was so positive! Thank you for choosing Precision.

Excellent service!

- Sharon Eskenazi

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

- Mike Marsalis

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Shane M. did a great job installing our new door. It was done in the time that was promised, and he went over all the components of our door and how to properly care for it. He was professional and knowledgeable and Id recommend him for anyone needing this service.

- Melissa Newland

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

I was extremely impressed with the work Stephen did to fix our garage door. He came out an hour after getting the call on a Friday afternoon and thoroughly explained the issue and got the job done in a kind, professional manner. Went above and beyond to replace our garage door lights as well. Would definitely recommend.

- Robin M.

Isaiah White showed up on time. He was knowledgable about what needed done and efficiently did his job. Very pleasant young man. He also answered some of the questions I had about my system. Very good representative of Precision Garage Door company.

- Carol Schuster

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

- David Alston

Thank you for the great rating! We appreciate your business!

Jeremy was professional and knowledgeable. He explained the repair, warranty, and answered my questions. Very pleased with service.

- Monica H.

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Jeremy provided you with excellent service. We appreciate your business!

If you have a 20-year-old garage door with something broken, it's advisable to avoid Precision Garage Door of Austin. I find it perplexing how there are so many positive reviews on Google for them. They seem unwilling to fix anything and tend to provide quotes for renewing everything, even items that may not require replacement, such as the entire garage door. Following this disappointing experience, I opted to schedule a repair with another local professional who accurately diagnosed the issue and efficiently resolved it. Unlike Precision, this individual appreciated the existing door and hardware, without attempting to upsell unnecessary replacements. Notably, the cost of the repair was a mere quarter of Precision's quoted amount. Furthermore, it's important to note that Precision Garage food or Austin charges for their initial visit to provide a quote, which often entails recommending a full refresh or replacement of components. If you decide not to proceed with Precision Garage door of Austin due to their perceived overcharging, you've essentially spent money for a service that didn't result in any tangible benefit.

- Ekambaram T. R

repair. They come out the same day many times and they are always helpful, friendly and always on time.

- Treeta M.

- Jewel Jones

Thank you for the great rating! We appreciate your business!

Easy to schedule an appointment and great customer service. Ill definitely use them again.

- Brian Mills

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush

- John R.

Thank you for taking the time to leave us a review! We are always looking for ways to improve as a company and our customers' feedback is an essential part of that. We are happy to hear that you were satisfied with the service we provided. We appreciate you choosing Precision Garage Door!

1 of our 3 garage doors was malfunctioning. They fit us in a few hours after reaching out for an appointment. Jeremy was knowledgeable and worked quickly. We will definitely be calling him again for any future needs on our other garage doors.

- Brooke Jones

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!