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Garage Door Repair Reviews in Round Rock / Pflugerville Area, TX (Page 8)

Precision Garage Door of Austin, TX
has received 291 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Called Precision Garage Door after accidentally backing into our garage door; after which the door would not open or close. Their service technician (Joshua) was at our home within a couple hours. Joshua did a thorough evaluation of the damage and quickly found that the cable on the right-side of the garage door had been displaced and that is why the door did not open or close properly. Joshua quickly disconnected the garage door from the Liftmaster door opener, released the cable from the bottom of the garage door, reloaded the cable onto the pulley, and then reattached the cable to the bottom of the garage door. After reconnecting the garage door to the door opener, the garage door opened and closed perfectly. Joshua was great! He was very thorough, professional, and customer focused. Given the quick response to our call for service, the time it took to fix the garage door, and the professional manner in which Joshua addressed the problem, the cost for the repair was very fair. We will again use Precision Garage Door for any future service needs.

- Richard Miller

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great job done by Wes..he came out and fixed the problem (broken spring on garage door) right away. The door works as good as new..thank you

- Michael Clowdus

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Even though it was a little pricier than anticipated, the work and the options given to us by Shane were very professional and we are totally satisfied with the work.

- Marsi Liddell

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Phil came out and explained in detail everything that caused my garage door to stop working. He was very thorough. He went over different packages I could choose from for my repairs. He listened to all of my concerns. He is very knowledgeable and professional and provided great service. I will definitely be calling him back for any other repairs if when my garage door needs servicing. Thanks Phil you were great.

- Sylvia Garcia

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

It's Saturday. I requested an appt at around 9am, it's not even noon and I have a garage door that no longer rattles and squekes , and another one with a new opener. Communication 5/5 Value 5/5 Quality 5/5 Phil 5/5

- Robb Cuccia

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Thanks to Patrick Day and Precision for providing excellent service. Patrick was very friendly, polite and did great work. I highly recommend for any garage issues.

- Richmond Hunt

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was incredibly helpful and gave us all of our options. Same day service!

- Jared Goudeau

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our tech Did a good job went over all options. And we was please with his work

- Joe Gadison

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We had our garage door come unaligned. Jeremy with Precision Garage Door showed up super fast. Gave us an assessment and options and repaired the problem within an hour. Would definitely use again!

- Lori Ramirez

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

This is my third time using Precision for work on my garage doors. They had serviced my previous home and replaced my door in the past. This time I had them replace two Genie garage door openers and keypads with Liftmaster . A MUCH superior, more reliable product, in my experience. Phil Belfrage did an excellent job of explaining what he could offer to solve my problems and then did the work alone in a very reasonable amount of time. I made the service request around 6:00pm on a Saturday and Phil was at my house before 8:30am on Sunday. Fantastic service and responsiveness! It was NOT cheap but I feel that the new systems are a huge upgrade and a great improvement over the Genie systems our builder installed and I am grateful for the rapid response since we were locked out of the garage space. I highly recommend Precision Garage Door of Austin and Phil is awesome!!!

- Hali Riggle

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Fast, courteous service

- David Kellar

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Same day service, finished in under 2 hours. Highly recommend

- Garrett Dewan

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

He worked hard and efficiently while maintaining a vey please and helpful demeanor. Did a great job

- Don Hale

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

New garage door done right! From sales to install I felt like I was working with the best.

- Don M.

Service Provided:
General Service

Review:

Prospero did a great job and took the time to program the garage door.

- Douglas Garrett

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Making an appt with Precision Garage Door was fast and easy. They even have same day appointments. Nick Sager arrived on time. He is very kind and personable. He took his time to not only explain the problem, but showed me what to look for and how to manage it until my new garage door arrives. I highly recommend Precision and Nick.

- Karen Wells

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Jeremy. Good job. Fixed our garage door opening device. Two springs were defective. Straight forward and knowledgeable. Did the work efficiently and on the spot.

- Alan H.

A Response from: Brandon Falone, President

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Jeremy provided you with excellent service. We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was amazing installed new springs and bearings. Fast , friendly and professional.

- Derek Phariss

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

had an emergency and they had same day service Phil showed up and did a great job.

- Randy Franzetti

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very helpful in explaining everything on new genie overhead system, maintenance and future service needs and options

- Charles M.

Service Provided:
General Service

1 2 3 4 5
Date: 04/29/2024
New Doors
Manor, TX
Review:

Phil, the tech was on time and explained everything clearly. He was professional and communi action prior to his arrival was great.

- Karen Haritakis

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Prospero Hernandez came out to remove our old garage door and install the new one we purchased. He was polite, efficient and he planned out each phase of the process, to make it go smoothly. He was very detail oriented, making sure that every part of the installation was perfect. I cant recommend Precision Garage Door highly enough. Their price was right and their customer service was excellent. The entire process was perfect! Thank you Prospero for taking the time and for having the pride to ensure that everything was done right.

- Allen Hymans

A Response from: Brandon Falone, President

Thank you for sharing your positive experience with Prospero, Allen! We are thrilled to hear that he provided excellent service and made sure the installation process was perfect for you. Our team at Precision Garage Door takes pride in delivering top-notch customer service. We appreciate your recommendation!

Service Provided:
General Service

Review:

Professionalism from beginning to end, from Billy the salesman to the scheduling, to the final installation.

- Lee Holcombe

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Hit the garage with my car. The service man came out and explained he could not fix the issue due to the proprietary method originally used. He actually recommended another place to call. He stayed while I call them and told me what to say. He was super nice and guided me through what I should do. Then he waived the 75 service fee for coming out and did not charge me. He was super helpful and knowledgeable. What a great service technician. I would hire this company anytime.

- R. M.

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- John Phillip Osborne, Sr.

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Service Provided:
General Service

1 2 3 4 5
Date: 04/22/2024
New Doors
Hutto, TX
Review:

Nick Sager is an employee that any company can benefit from. Hes friendly, knowledgeable, and a joy to be around. We thought about taking the big box store route, but its the personal touch from guys like Nick that a local company like Precision offers that big stores just dont have.

- Randall Butler

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Isaiah did an outstanding job repairing my garage door! Professional service and top-notch quality. Highly recommend his expertise.

- Chris Fuller

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Patrick did an amazing job. He was early and completed the job in no time. He explained everything that needed to be done and all the options available. I would highly recommend Precision Garage Door for any repairs.

- Amy Luna

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Arrived on time, installation completed on time and Jeremy explained all the functions. Very pleasant experience.

- Gary Sterle

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Wes arrived early. I did not really see him do anything, but the garage door opened when he tried it. He explained what the problem was and how to fix it. He also told me the sensor shoud have 1 green & 1 red light. He offered to have the call cancelled, but I asked him to do a service call. Which he did and also gave me two documents showing what it would cost to repair my door and what it would cost to replace it. I would not hesitate to recommend him.

- Samuel Eleanor

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Hill Country (512) 399-6182
Northeast Austin (512) 572-6148
Round Rock / Pflugerville (512) 607-7828
Southeast Austin (512) 601-0241
Precision Garage Door of Austin
Office: (512) 333-1140
1300 Smith Rd
Suite #105

Austin, TX 78721
Precision Garage Door of Austin (Dripping Springs)
Office: (512) 265-5788
3707 US-290 #6
Dripping Springs, TX 78620
Precision Garage Door of Austin (Cedar Park)
Office: (512) 969-2044
3001 Glacier Pass Ln #107
Cedar Park, TX 78613