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Read what people are saying
about Precision Garage Door in:

Round Rock / Pflugerville Area, TX

Precision Garage Door of Austin, TX
has received 272 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Very helpful in explaining everything on new genie overhead system, maintenance and future service needs and options

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Service Provided:
General Service

1 2 3 4 5
Date: 04/29/2024
New Doors
Manor, TX
Review:

Phil, the tech was on time and explained everything clearly. He was professional and communi action prior to his arrival was great.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Prospero Hernandez came out to remove our old garage door and install the new one we purchased. He was polite, efficient and he planned out each phase of the process, to make it go smoothly. He was very detail oriented, making sure that every part of the installation was perfect. I cant recommend Precision Garage Door highly enough. Their price was right and their customer service was excellent. The entire process was perfect! Thank you Prospero for taking the time and for having the pride to ensure that everything was done right.

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A Response from: Owner

Thank you for sharing your positive experience with Prospero, Allen! We are thrilled to hear that he provided excellent service and made sure the installation process was perfect for you. Our team at Precision Garage Door takes pride in delivering top-notch customer service. We appreciate your recommendation!

Service Provided:
General Service

Review:

Professionalism from beginning to end, from Billy the salesman to the scheduling, to the final installation.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Hit the garage with my car. The service man came out and explained he could not fix the issue due to the proprietary method originally used. He actually recommended another place to call. He stayed while I call them and told me what to say. He was super nice and guided me through what I should do. Then he waived the 75 service fee for coming out and did not charge me. He was super helpful and knowledgeable. What a great service technician. I would hire this company anytime.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Service Provided:
General Service

1 2 3 4 5
Date: 04/22/2024
New Doors
Hutto, TX
Review:

Nick Sager is an employee that any company can benefit from. Hes friendly, knowledgeable, and a joy to be around. We thought about taking the big box store route, but its the personal touch from guys like Nick that a local company like Precision offers that big stores just dont have.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Isaiah did an outstanding job repairing my garage door! Professional service and top-notch quality. Highly recommend his expertise.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Patrick did an amazing job. He was early and completed the job in no time. He explained everything that needed to be done and all the options available. I would highly recommend Precision Garage Door for any repairs.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Arrived on time, installation completed on time and Jeremy explained all the functions. Very pleasant experience.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Wes arrived early. I did not really see him do anything, but the garage door opened when he tried it. He explained what the problem was and how to fix it. He also told me the sensor shoud have 1 green & 1 red light. He offered to have the call cancelled, but I asked him to do a service call. Which he did and also gave me two documents showing what it would cost to repair my door and what it would cost to replace it. I would not hesitate to recommend him.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Prompt, excellent service in repairing our 20 year old garage door. Jeremy the technician was polite, very knowledgeable and explained the repairs needed in detail. Very professional service and I highly recommend this company.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Isaiah was great

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent service. Clear, fair, knowledgeable. .

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our garage door was absolutely on its last legs, but Jeremy saved the day! He replaced the worn parts, but saved what was still working, and I am completely amazed at the results. It's like a new door! Not like when this door was new, but much much better than that We have an old house with an old door, but after Jeremy's updates, it's completely modernized. Smooth, quiet -- really impressive. Great work!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

This was my second experience with Precision Garage Door. Billy Tackett was fantastic. Very helpful, polite, knowledgeable, professional. This is why I called Precision Garage Door when we had a problem with a new-for-us house.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

I called a different garage door repair company with great reviews, they set an appointment for the next day between 2-4pm and never showed up no communication at all. I went on Precision garage door website and booked an appointment for the next day between 12-2. I got an email confirming my appointment, the person coming out name Caleb called me at noon letting me know he was on his way, I received a text message from them with a picture of Caleb so I knew what he looked like. Caleb Skaggs was great!! very polite and knowledgeable and was able to fix my door same day and the value was great. I highly recommend Precision Garage Door, great communication and very professional.

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A Response from: Owner

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Caleb provided you with excellent and timely service. We appreciate your business!

Service Provided:
General Service

Review:

Excellent service! Isaiah was promt and super nice. He made quick work of my stuck door and showed me how to keep it from happening again. He too the time to explain the issue and the repair. 100% will call them again if I have issues.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great experience. Estimate was upfront and honest. Wes was a pro and did an excellent job. Highly recommend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Service Provided:
General Service

Review:

Wes showed up on time with all the answers. A very personable, knowledgeable man who walked me through the choices and worked up a quote in 30 minutes. I highly recommend him to anyone wanting a garage door.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Very professional and great service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

I've now had two excellent experiences with Precision Garage Door of Austin. Last fall Brian Rykowski did an excellent job of explaining why the door on my attached garage failed as well as why a full rebuild of the primary moving parts was needed. Financially speaking, the timing of this problem was terrible. So he offered to do a shorter term repair instead. Last week, the door on the unattached garage came off of its rail. This time I had the pleasure of working with Stephen Michael, another very knowledgeable technician. This time the exact cause was not clear but most likely due to the weak mounting of the rail which he fixed for a very reasonable price. While he was here I also had him rebuild the other door. As with Brian, he showed me everything that was done and gave me ample opportunity to ask questions. Highly recommended.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

When our garage door broke on Sunday, Precision came out the same day and arranged for a new door. Only one week later we are all fixed. Prospero Hernandez, the technician, was polite and efficient. He went over and above to make sure all was good before he left.

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Service Provided:
General Service

Review:

The person from Precision was very knowledgeable of the system. Quickly fixed the issue and resolved the problem I have had for 2 weeks. This company was great to respond to this call on the same day. Will use them again for any other issues.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Wes came to look at what what I thought was going to be a repair. Changed my mind and am replacing the door. My experience so far has been great. He came right away was on time and very professional. He is also a super nice guy. Highly recommended.

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Service Provided:
General Service

Review:

Patrick Day came out on a Sunday and was pleasant and helpful in resolving my problem.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Did a great job. They were able to get in same day and fixed the problem quickly.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Nick arrived at our property on time and AFTER he had first given us a heads-up courtesy call as to his E.T.A. Nick had been here a couple of years ago to fix our garages double door and install a new door-lift motor for that double door . This time , he did essentially the same thing as he fixed our garages single door and install a new door-lift motor on that door. Good , quick , and pleasant service by a competent technician ! And , at a reasonable price to boot ! A good deal all round , Id say.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Technician was on time, very professional and explained all of my options. I'm very happy with the service.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Austin Area (512) 333-1117
Hill Country Area (512) 399-6182
Northeast Austin Area (512) 572-6148
Round Rock / Pflugerville Area (512) 607-7828
Southeast Austin Area (512) 601-0241
Precision Garage Door of Austin
Office: (512) 333-1140
1300 Smith Rd #105
Austin, TX 78721
Precision Garage Door of Austin (Dripping Springs)
Office: (512) 265-5788
3707 US-290 #6
Dripping Springs, TX 78620
Precision Garage Door of Austin (Cedar Park)
Office: (512) 969-2044
3001 Glacier Pass Ln #107
Cedar Park, TX 78613