Read what people are saying
about Precision Garage Door
Precision Garage Door of Austin, TXhas received 978 reviews, averaging 4.97 Stars:
Austin, TX
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Pflugerville, TX
Jeremy was great, our spring snapped in two. Jeremy quickly fixed it, and got us going again
- Susan Samok
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Bad news, our garage door spring failed, and we knew it was going to be an expensive pain in the ass to get it repaired. But we were wrong. Good news, I contacted Precision Garage Door of Austin after reading their reviews online. They sent their technician, Stephen Michael, out to assess our problem that same day. He reviewed what parts had failed and how the system worked. He made suggestions as to what would have to be fixed to get it working again, and he gave us two additional options that would replace some additional older parts of the system. (Our system was more than 10 years old, likely more like 20.) We signed our contract on Friday, and they completed the work on Monday. We chose the second option with a 3-year warranty, and are happy with our decision.
- Kelly Hines
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Leander, TX
Bad news, our garage door spring failed, and we knew it was going to be an expensive pain in the ass to get it repaired. But we were wrong. Good news, I contacted Precision Garage Door of Austin after reading their reviews online. They sent their technician, Stephen Michael, out to assess our problem that same day. He reviewed what parts had failed and how the system worked. He made suggestions as to what would have to be fixed to get it working again, and he gave us two additional options that would replace some additional older parts of the system. (Our system was more than 10 years old, likely more like 20.) We signed our contract on Friday, and they completed the work on Monday. We chose the second option with a 3-year warranty, and are happy with our decision.
- Kelly H.
Round Rock, TX
My garage door was malfunctioning by seemingly opening and closing by itself. Mr. Malek diagnosed the problem and was professional, knowledgeable, and courteous as he fixed it. I have used Precision Doors a couple of times before, and I like their very good business practices.
- Yancy Wehmeyer
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Kyle, TX
My garage door broke Sunday morning, I got online and made an appointment for Monday morning since my garage door wouldn't close all the way. Jeremy called when he was on his way and even showed up early to my appointment. He assessed this issue and fixed it quickly!
- Stephanie A.
Cedar Park, TX
Jeremy was on time assessed the problem quickly and was able to do the repair the same day!
- Stephanie Aten
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Excellent service today in replacing my garages opener/motor. The technician, Joshua Surfus, was knowledgeable, efficient, took time to explain things and answer my questions, and was friendly and kind. I was also really happy that I was able to get same-day service after I contacted them.
- Derek Weller
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
Jeremy did a fantastic job making adjustments. We will need to replace our motor and he took the time to explain our options. We will be asking for Jeremy exclusively to continue our repairs.
- Kevin Creamer
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
- Marsha Westerman
Thank you for the great rating! We appreciate your business!
Round Rock, TX
Stephen Michael did an excellent job installing 2 garage door openers. He was professional and knowledgeable on the equipment. I highly recommend Precision Garage Door of Austin.
- Marsha Westerman
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Dripping Springs, TX
Can I give 10 stars? Josh was awesome
- Jason Mcwhorter
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Needed keypad reprogrammed and additional remote garage door opener along with programming my cars garage door opener. Michael was so helpful and patient in explaining cost involved and taking care of all my requests. I would definitely use Precision again.
- Celia Menchaca
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Pflugerville, TX
- Michael Hickman
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Austin, TX
When I tried to open garage door this morning, I heard a loud bang, but it opened. Precision was able to send someone out within an hour or so. I expected a several day wait.
- Jerry Gordon
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Buda, TX
Shane was very helpful. I have been having issues with my new garage door opener for the last couple of weeks. On his visit last week he thought he had it issue corrected however, that did not turn out to be the case. He came back earlier today and had to change out some of the sensors. He was very punctual and got the problem identified and corrected.
- Daniel Houlihan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Georgetown, TX
Short Answer: Way over priced. Try to up sell unnecessary service. Full Story: We had a a broken spring and called Precison for a quote. Stating they are unable to quote over the phone, I agreed to the $75 truck roll fee, (that goes towards service, if you accept quote). The Service Tech/Salesman was nice and professional but started quoting prices over $1500 for the spring and a bunch of add-ons, stating they were required to get the 3 year warranty. Just the spring would be over $900 with only a 90 day warranty. I was able to get the spring repaired, by a reputable company, for $425. Which BTW, they quoted the price over the phone. When the tech was here, he inspected our door and let us know the other parts were in good shape. Precision's pricing is outrageous and, I feel robbed of that $75.
- Michael Nagel
Thank you for your feedback. Were sorry to hear about your experience and are currently looking into the matter. Our team will be in touch with you shortly to follow up and address your concerns. We appreciate your patience and the opportunity to make things right.
San Marcos, TX
Knowledgeable, professional,
- Ronald Peterman
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Excellent service from Karen and Landon. Karen notified me of arrivals. Landon installed my door in one afternoon and left it cleaner than he found. I'm very happy with his work and my new garage door is soooo quiet.
- Ruth Davis
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Leander, TX
As always, Shane was on time and very helpful. He is punctual, courteous, knowlegdable. My entire experience with Precisioin Garage Door has been the best.
- Daniel H.
Spicewood, TX
Great service as always my 4th property with Precision.
- Cline York
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Jeremy did a great job.!!!!! Professional, courteous, knowledgeable.
- Marcos Garcia
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
A smooth and quick process to schedule a repair. Brian Rykowski was the tech and he showed up on time and kept me informed of the process. Would recommend again.
- Sherri Shadrock
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
- Virginia Larson
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Spicewood, TX
- Sylvia Rowehl
Thank you for the great rating! We appreciate your business!
Austin, TX
Joshua Surfus is everything you could ask for in service technician, Polite, competent, knowledgeable and respectful of you property. He explained in easy to understand the problem and then explained what he was doing as he made the repair.
- Paul Brown
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Spicewood, TX
Shane Murphy fixed our garage door in few minutes. He knows exactly what to do. He is polite, professional and very friendly. We highly recommend Precision Door and Shane Murphy
- Elsa Atarod
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Michael is as very friendly and knowledgeable about garage door. He replaced my rubber sealant and did a great job. Kudos to Michael.
- Jeana Kingsbury
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Dripping Springs, TX
- Tracy Cooper
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Austin, TX
Phil Belfrage was quick and efficient. We couldnt be more satisfied with his work.
- Dale Dingley
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Our technician Josh was great! He did the preventive maintenance and arranged for an estimate for a new door and motor as our door is near the end of its life. Precision is a great company and we appreciate your team. David Weese
- David Weese