Garage Door Repair Reviews in Round Rock / Pflugerville Area, TX (Page 2)
Precision Garage Door of Austin, TXhas received 286 reviews, averaging 4.96 Stars:
Pflugerville, TX
View on Google
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Georgetown, TX
Short Answer: Way over priced. Try to up sell unnecessary service. Full Story: We had a a broken spring and called Precison for a quote. Stating they are unable to quote over the phone, I agreed to the $75 truck roll fee, (that goes towards service, if you accept quote). The Service Tech/Salesman was nice and professional but started quoting prices over $1500 for the spring and a bunch of add-ons, stating they were required to get the 3 year warranty. Just the spring would be over $900 with only a 90 day warranty. I was able to get the spring repaired, by a reputable company, for $425. Which BTW, they quoted the price over the phone. When the tech was here, he inspected our door and let us know the other parts were in good shape. Precision's pricing is outrageous and, I feel robbed of that $75.
- Michael Nagel
Thank you for your feedback. Were sorry to hear about your experience and are currently looking into the matter. Our team will be in touch with you shortly to follow up and address your concerns. We appreciate your patience and the opportunity to make things right.
Leander, TX
View on Yelp
As always, Shane was on time and very helpful. He is punctual, courteous, knowlegdable. My entire experience with Precisioin Garage Door has been the best.
- Daniel H.
Round Rock, TX
- Virginia Larson
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Round Rock, TX
Stephen Michael with Precision Garage Doors called the day before the appointment to see if the problems I was having could be solved over the phone . I thought that was very considerate and kind. That kind of customer support is very important in making future decisions with garage door repairs.
- Peter Villanueva
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Pflugerville, TX
Great service and price from Precision ( we have used them when our garage door spring broke in the past ) . So glad we called them again . Gave us many options for our garage door, or if we wanted to replace our 19 year old motor, which we did go with some options offered. Great reasonable price for high quality service. We called on a Saturday and were able to get this taken care off on Sunday. Yes they do charge a service fee or to look at the problem, but everyone does ! We didn't have to pay that since they were repairing it. I can't thank them enough for taking care of this so quick as our vehicles never stay outside. We highly recommend them !! If rating had a 10 we would give them a 10 .
- Cesar R.
Leander, TX
Couldn't have asked for better service. I called several competitors before asking AI search for highly rated garage door service in the Austin area. None of the companies had availability same day and a couple of them offered Saturday service with extra weekend charges. I called Precision Garage Door a little after 9 AM on Friday and the job was completed before 10:15 AM with no extra charge. Technician Josh Surfus was very respectful and informative AND a military veteran. Couldn't ask for more. Thanks for the help!
- Tim H.
Georgetown, TX
Excellent experience from quick response from my initial call for quote to installation today.
- Danna Harvey
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Pflugerville, TX
Had and emergency garage door repair at 6:30 P.M. was able to get an appointment same day. Shane Murphy was there within an hour and half quoted me for the repair right there and was able to complete the work in an hour. overall great experience Sean was very professional and effective with his work!
- Alec Cato
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
Phil is the technician who installed my new garage door. Very polite young man, who did a fantastic job. Phil went over thouroughly on how to maintain the door and clean everything up at the end before leaving. I can't be more satisfied. Thank you, Phil!
- Thi Tran
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Cedar Park, TX
Technician was very helpful with all the information. Gave me all the choices I needed to make the right decision! Highly recommend. He was also very patient with all of my questions.
- Gloria M.
Thank you, Gloria! We're thrilled to hear that our technician provided you with the information you needed and took the time to answer your questions. Your recommendation means a lot to us! We appreciate you choosing Precision Garage Door!
Pflugerville, TX
Excellent experience with Jeremy inspecting and then replacing my 16yr old opener. Friendly and very professional. His card is now on my garage wall and he will be the first one I call if any issues...
- David R
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Pflugerville, TX
Excellent service. He explained everything that needed to be done. He provided future suggestions to help which was great.
- Laurie Humphries
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Cedar Park, TX
I appreciated the speedy response and the issues were resolved even quicker! The service technician, Mr Wheeler, was friendly, polite and he enjoys his work! This is a nice company to use for your garage needs!!
- Cheryl M.
Leander, TX
Had issue with the new door opener installed. I called at 9am and there were out here by noon and resolved the issue before 1pm and at no cost. Love the fast, friendly service and always taking the time to explain why the issue may have happened and if it does happen again how to correct. Josh has been her 2x and both times went over and beyond!
- Brandy H.
We appreciate you leaving us a great review. We're happy to hear that Josh provided you with excellent service! Thank you for your business!
Cedar Park, TX
Timely, friendly and professional Tech did an amazing job, explained product and ensured I was completely satisfied prior to leaving Thank you!
- Mo M.
Round Rock, TX
- Tom Powell
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Pflugerville, TX
Very professional gentleman, Prospero Hernandez, handled the installation of a new garage door. This gentleman made the company look great.
- Frank Murage
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Gave all options and let us choose what was best for us. Fast! friendly , respectful. Came out the same day. Will use them again and will request Patrick.
- Karin Salinas
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Leander, TX
Our technician, Patrick Day, was on time & installed a new opener in a few short hours.
- Gail Ward
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
Great job, timely, professional and friendly I recommend this company and Phil did an amazing job
- Mike Issa
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
Great service. Very thorough. Explained everything that was done
- Robert L Senf
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Leander, TX
What an excellent experience. From the purchase to the install, first class all the way!
- Steve H.
Hutto, TX
Patrick was very personable and professional
- Kelly Mercer
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!
- Adam Brady
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Leander, TX
- Paul Ranucci
Thank you for taking the time to leave Precision Garage Door of Austin a great rating!
Cedar Park, TX
Efficient and upfront. The only downside is that they are expensive, but I would recommend them and use them in the future.
- David M.
Liberty Hill, TX
Jeremy Malek is an incredible technician and did an excellent job!
- Cliff Walsh
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
- Rick Mcguirt
Thank you for the great rating! We appreciate your business!
Manor, TX
Landon was extremely informative and helpful. He installed my door quickly and did an expert job. I highly recommend Landon as your installer!
- Bharat Joshi
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
- Michael Hickman