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Garage Door Repair Reviews in Round Rock / Pflugerville Area, TX (Page 2)

Precision Garage Door of Austin, TX
has received 291 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

My garage door was malfunctioning by seemingly opening and closing by itself. Mr. Malek diagnosed the problem and was professional, knowledgeable, and courteous as he fixed it. I have used Precision Doors a couple of times before, and I like their very good business practices.

- Yancy Wehmeyer

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was on time assessed the problem quickly and was able to do the repair the same day!

- Stephanie Aten

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy did a fantastic job making adjustments. We will need to replace our motor and he took the time to explain our options. We will be asking for Jeremy exclusively to continue our repairs.

- Kevin Creamer

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

- Marsha Westerman

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Stephen Michael did an excellent job installing 2 garage door openers. He was professional and knowledgeable on the equipment. I highly recommend Precision Garage Door of Austin.

- Marsha Westerman

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Michael Hickman

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Short Answer: Way over priced. Try to up sell unnecessary service. Full Story: We had a a broken spring and called Precison for a quote. Stating they are unable to quote over the phone, I agreed to the $75 truck roll fee, (that goes towards service, if you accept quote). The Service Tech/Salesman was nice and professional but started quoting prices over $1500 for the spring and a bunch of add-ons, stating they were required to get the 3 year warranty. Just the spring would be over $900 with only a 90 day warranty. I was able to get the spring repaired, by a reputable company, for $425. Which BTW, they quoted the price over the phone. When the tech was here, he inspected our door and let us know the other parts were in good shape. Precision's pricing is outrageous and, I feel robbed of that $75.

- Michael Nagel

A Response from: Brandon Falone, President

Thank you for your feedback. Were sorry to hear about your experience and are currently looking into the matter. Our team will be in touch with you shortly to follow up and address your concerns. We appreciate your patience and the opportunity to make things right.

Service Provided:
General Service

Review:

As always, Shane was on time and very helpful. He is punctual, courteous, knowlegdable. My entire experience with Precisioin Garage Door has been the best.

- Daniel H.

Service Provided:
General Service

Review:

- Virginia Larson

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Stephen Michael with Precision Garage Doors called the day before the appointment to see if the problems I was having could be solved over the phone . I thought that was very considerate and kind. That kind of customer support is very important in making future decisions with garage door repairs.

- Peter Villanueva

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great service and price from Precision ( we have used them when our garage door spring broke in the past ) . So glad we called them again . Gave us many options for our garage door, or if we wanted to replace our 19 year old motor, which we did go with some options offered. Great reasonable price for high quality service. We called on a Saturday and were able to get this taken care off on Sunday. Yes they do charge a service fee or to look at the problem, but everyone does ! We didn't have to pay that since they were repairing it. I can't thank them enough for taking care of this so quick as our vehicles never stay outside. We highly recommend them !! If rating had a 10 we would give them a 10 .

- Cesar R.

Service Provided:
General Service

Review:

Couldn't have asked for better service. I called several competitors before asking AI search for highly rated garage door service in the Austin area. None of the companies had availability same day and a couple of them offered Saturday service with extra weekend charges. I called Precision Garage Door a little after 9 AM on Friday and the job was completed before 10:15 AM with no extra charge. Technician Josh Surfus was very respectful and informative AND a military veteran. Couldn't ask for more. Thanks for the help!

- Tim H.

Service Provided:
General Service

Review:

Excellent experience from quick response from my initial call for quote to installation today.

- Danna Harvey

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Had and emergency garage door repair at 6:30 P.M. was able to get an appointment same day. Shane Murphy was there within an hour and half quoted me for the repair right there and was able to complete the work in an hour. overall great experience Sean was very professional and effective with his work!

- Alec Cato

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Phil is the technician who installed my new garage door. Very polite young man, who did a fantastic job. Phil went over thouroughly on how to maintain the door and clean everything up at the end before leaving. I can't be more satisfied. Thank you, Phil!

- Thi Tran

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Technician was very helpful with all the information. Gave me all the choices I needed to make the right decision! Highly recommend. He was also very patient with all of my questions.

- Gloria M.

A Response from: Brandon Falone, President

Thank you, Gloria! We're thrilled to hear that our technician provided you with the information you needed and took the time to answer your questions. Your recommendation means a lot to us! We appreciate you choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent experience with Jeremy inspecting and then replacing my 16yr old opener. Friendly and very professional. His card is now on my garage wall and he will be the first one I call if any issues...

- David R

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent service. He explained everything that needed to be done. He provided future suggestions to help which was great.

- Laurie Humphries

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I appreciated the speedy response and the issues were resolved even quicker! The service technician, Mr Wheeler, was friendly, polite and he enjoys his work! This is a nice company to use for your garage needs!!

- Cheryl M.

Service Provided:
General Service

Review:

Had issue with the new door opener installed. I called at 9am and there were out here by noon and resolved the issue before 1pm and at no cost. Love the fast, friendly service and always taking the time to explain why the issue may have happened and if it does happen again how to correct. Josh has been her 2x and both times went over and beyond!

- Brandy H.

A Response from: Brandon Falone, President

We appreciate you leaving us a great review. We're happy to hear that Josh provided you with excellent service! Thank you for your business!

Service Provided:
General Service

Review:

Timely, friendly and professional Tech did an amazing job, explained product and ensured I was completely satisfied prior to leaving Thank you!

- Mo M.

Service Provided:
General Service

Review:

- Tom Powell

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Very professional gentleman, Prospero Hernandez, handled the installation of a new garage door. This gentleman made the company look great.

- Frank Murage

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Gave all options and let us choose what was best for us. Fast! friendly , respectful. Came out the same day. Will use them again and will request Patrick.

- Karin Salinas

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our technician, Patrick Day, was on time & installed a new opener in a few short hours.

- Gail Ward

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great job, timely, professional and friendly I recommend this company and Phil did an amazing job

- Mike Issa

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great service. Very thorough. Explained everything that was done

- Robert L Senf

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

What an excellent experience. From the purchase to the install, first class all the way!

- Steve H.

Service Provided:
General Service

Review:

Patrick was very personable and professional

- Kelly Mercer

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

- Adam Brady

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Hill Country (512) 399-6182
Northeast Austin (512) 572-6148
Round Rock / Pflugerville (512) 607-7828
Southeast Austin (512) 601-0241
Precision Garage Door of Austin
Office: (512) 333-1140
1300 Smith Rd
Suite #105

Austin, TX 78721
Precision Garage Door of Austin (Dripping Springs)
Office: (512) 265-5788
3707 US-290 #6
Dripping Springs, TX 78620
Precision Garage Door of Austin (Cedar Park)
Office: (512) 969-2044
3001 Glacier Pass Ln #107
Cedar Park, TX 78613