Garage Door Repair in Round Rock / Pflugerville, TX - Page 3

Peter Villanueva

Stephen Michael with Precision Garage Doors called the day before the appointment to see if the problems I was having could be solved over the phone . I thought that was very considerate and kind. That kind of customer support is very important in making future decisions with garage door repairs.

Cesar R.

Great service and price from Precision ( we have used them when our garage door spring broke in the past ) . So glad we called them again . Gave us many options for our garage door, or if we wanted to replace our 19 year old motor, which we did go with some options offered. Great reasonable price for high quality service. We called on a Saturday and were able to get this taken care off on Sunday. Yes they do charge a service fee or to look at the problem, but everyone does ! We didn't have to pay that since they were repairing it. I can't thank them enough for taking care of this so quick as our vehicles never stay outside. We highly recommend them !! If rating had a 10 we would give them a 10 .

Tim H.

Couldn't have asked for better service. I called several competitors before asking AI search for highly rated garage door service in the Austin area. None of the companies had availability same day and a couple of them offered Saturday service with extra weekend charges. I called Precision Garage Door a little after 9 AM on Friday and the job was completed before 10:15 AM with no extra charge. Technician Josh Surfus was very respectful and informative AND a military veteran. Couldn't ask for more. Thanks for the help!

Danna Harvey

Excellent experience from quick response from my initial call for quote to installation today.

Alec Cato

Had and emergency garage door repair at 6:30 P.M. was able to get an appointment same day. Shane Murphy was there within an hour and half quoted me for the repair right there and was able to complete the work in an hour. overall great experience Sean was very professional and effective with his work!

Thi Tran

Phil is the technician who installed my new garage door. Very polite young man, who did a fantastic job. Phil went over thouroughly on how to maintain the door and clean everything up at the end before leaving. I can't be more satisfied. Thank you, Phil!

Gloria M.

Technician was very helpful with all the information. Gave me all the choices I needed to make the right decision! Highly recommend. He was also very patient with all of my questions.

David R

Excellent experience with Jeremy inspecting and then replacing my 16yr old opener. Friendly and very professional. His card is now on my garage wall and he will be the first one I call if any issues...

Laurie Humphries

Excellent service. He explained everything that needed to be done. He provided future suggestions to help which was great.

Cheryl M.

I appreciated the speedy response and the issues were resolved even quicker! The service technician, Mr Wheeler, was friendly, polite and he enjoys his work! This is a nice company to use for your garage needs!!

Brandy H.

Had issue with the new door opener installed. I called at 9am and there were out here by noon and resolved the issue before 1pm and at no cost. Love the fast, friendly service and always taking the time to explain why the issue may have happened and if it does happen again how to correct. Josh has been her 2x and both times went over and beyond!

Mo M.

Timely, friendly and professional Tech did an amazing job, explained product and ensured I was completely satisfied prior to leaving Thank you!

Frank Murage

Very professional gentleman, Prospero Hernandez, handled the installation of a new garage door. This gentleman made the company look great.

Karin Salinas

Gave all options and let us choose what was best for us. Fast! friendly , respectful. Came out the same day. Will use them again and will request Patrick.

Gail Ward

Our technician, Patrick Day, was on time & installed a new opener in a few short hours.

Mike Issa

Great job, timely, professional and friendly I recommend this company and Phil did an amazing job

Robert L Senf

Great service. Very thorough. Explained everything that was done

Steve H.

What an excellent experience. From the purchase to the install, first class all the way!

Kelly Mercer

Patrick was very personable and professional

Adam Brady

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

David M.

Efficient and upfront. The only downside is that they are expensive, but I would recommend them and use them in the future.

Cliff Walsh

Jeremy Malek is an incredible technician and did an excellent job!

Bharat Joshi

Landon was extremely informative and helpful. He installed my door quickly and did an expert job. I highly recommend Landon as your installer!

Martina Jordan-Campbell

Fast, friendly service. The technician was on time, professional and the price was reasonable. I will definitely use them again for future issues.

Linda H.

Due to recent power surges, my garage door started opening itself periodically. Additionally, although it was synced with my security app, that sync also was disrupted, so I was not even aware that the door was open. I called Precision Garage Door one day and the next day at the scheduled time, Daniel arrived and installed a new garage door opener. He was excellent at the technical part, of course, but in addition, he was patient with me and actually went the extra mile to work through a difficult process of getting the new system and the security app to work together. I would never hesitate to use Daniel or Precision again. Thank you for an "above and beyond" experience!

Joann Meyer

Jeremy installed a new garage opener and was very professional and organized and I would recommend him to everybody.

Peter H.

Avoid these guys at all costs. We had a torsion spring break on our two-car garage and called them out for a quote. The guy proceeded to tell me that I needed to replace everything and even suggested I go ahead and do another garage door. Gave me quotes for over $3,000 for the single garage and $5,000 if I did the other one as well. The prices of the quoted parts were outrageously inflated. Quoted me a new garage door opener for $1,200 that retails for $497. Quoted me $320 for 10 new rollers (totally unnecessary) that retail for less than $50. $212 for two new drums that retail for $20. Literally everything in their quote was inflated by at least 200-300%. We ended up getting a quote to fix the door from another local company. They told us the recommended changes from Precision were all completely unnecessary and did the job for less than $1,000. This company is a complete grift and our experience with them was horrible. Also be aware that they charge $75 just to come out and give an estimate.