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Read what people are saying
about Precision Garage Door in:

Round Rock / Pflugerville Area, TX

Precision Garage Door of Austin, TX
has received 279 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Although I had to wait longer than expected for my order for a garage door to come in, Landon was a delight. Landon was prompt, professional and experienced.

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A Response from: Brandon Falone, President

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Landon provided you with excellent service. We appreciate your business!

Service Provided:
General Service

Review:

These people are awesome! Had an issue with my garage door and they were on top of it. Billy Tackett the tech that came out was a great guy. He made sure it was fixed right and made it was working before he left.. Thanks Billy! And thx to everyone else who helped out...

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy did an excellent job replacing our old spring and cables. Our garage door is perfectly aligned now and looking like new. Appreciate the quick work and the quality of work that this company provides. Thanks again, Jeremy

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very happy with the work from Precision Garage! Shane was incredibly knowledgeable and was quick to fix my issue. Highly recommend using Precision Garage Door and ask for Shane, he did a great job!

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A Response from: Brandon Falone, President

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Shane provided you with excellent and timely service. We appreciate your business!

Service Provided:
General Service

Review:

Shane Murphy was my technician. He arrived on time explained everything and gave me 4 options to repair my garage door. All the work was done in less than an hour, neat and efficient. I highly recommend Shane. Thank you so much.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great work

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My great experience started with the moment I called to make an appointment for someone to come out here . The young lady that answered the phone was friendly , and very customer oriented . I was able to get an appointment the same day for a consultant to come out here to give me an estimate on garage doors . The technician, Billy, was wonderful . He was friendly , and above all very knowledgeable about the product . He should be teaching classes on how to interact with customers . He is a wonderful asset to your company . Thanks again for the wonderful service , and our garage doors will be installed next week . Thanks again .

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Service Provided:
General Service

Review:

Outstanding Service! I had an excellent experience with Sane Murphy. They were extremely professional, fast, and knowledgeable about garage door repairs. They quickly diagnosed the issue, explained the solution clearly, and completed the job efficiently. My garage door is working perfectly now! I highly recommend their services to anyone in need of a reliable and skilled technician. Would definitely call them again in the future!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy did a fantastic job replacing our springs on our garage doors. He quickly diagnosed our problem and made the repairs right away!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

My garage door broke three days before Christmas, and Precision Garage Door came out the very next day. Phil lookedd at the door, explained the problem, proposed a solution, and provided a quote. My garage door was functioning again within an hour. Phil was incredibly nice and respectful--kudos to whoever hired him! I highly recommend PGD to anyone in need of garage door assistance.

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A Response from: Brandon Falone, President

Thanks for the fantastic review! We're thrilled to hear about your positive experience with Phil. Timely service is what we strive for, especially during the holidays. Your recommendation means a lot to us, and were here anytime you need assistance!

Service Provided:
General Service

Review:

Excellent response time and installation work. Made it easy to replace a garage door.

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Service Provided:
General Service

Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Thank you Patrick and your company for coming on same day to fix my garage door with very cold weather coming. The company I typically use could not come till Friday but you guys came same day. Great experience, customer service and reasonable prices. Thx again!! Ian B

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

The entire experience was pleasant and professional. Overall very impressive. Had 3 options i went with the best garage door there was no pressure

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A Response from: Brandon Falone, President

We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from our team. Thank you for your business!

Service Provided:
General Service

Review:

I will only work with Precision Garage Door of Austin when it comes to all things garage door related. They are always on time, knowledgeable and get the job done. Phil was super patient, helpful and thorough.

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Service Provided:
General Service

Review:

Great customer service and competitive prices

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

He was very knowledgeable and professional.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Phil was very professional. He did a great job.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I was able to get next day appointment to replace a spring that broke on my garage door. Patrick D was attentive and finish promptly. The only thing I would have preferred was a bit cheaper on the pricing but he did a good job.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

They are an excellent company! We got a quick next-day appointment for a garage issue, and Brian R. arrived on time and as scheduled. He was thorough and helpful in walking me through the problem and showed me why we had them. He was beyond kind, and his work was effective and efficient. I highly recommend their service, especially as they send a link so you can track when the technician will arrive.

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A Response from: Brandon Falone, President

Thank you very much for taking the time to share such a wonderful review with us! We are so happy to hear that Brian provided you with excellent and timely service. We appreciate your business!

Service Provided:
General Service

Review:

Phil was excellent. Once we got the jammed garage door open, he quickly diagnosed the problem, fetched a replacement part from his truck, and repaired the mechanism very quickly. I was impressed with his service and am deeply appreciative. Communication en route was very effective as well. Thanks, Phil!

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Service Provided:
General Service

Review:

Once again, a super nice person came from Precision Garage Door and fixed the problem. Can't ask for more than that. Phil called to say he would be here in about 30 minutes. I'm always glad for a heads up. He was friendly and listened to my explanation of what the two problems were. He gave me an estimate and was done in 30 minutes. He explained what the display was showing (that the backup battery was charging) so that I would not think there was a problem. I was very pleased with the way the appointment went and will use Precision Garage Door again.

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Service Provided:
General Service

Review:

Shane Murphy arrived on the scheduled morning to replace my old garage door. He was professional and very efficient in his demeanor and work ethic. When finished, he clearly explained the new door maintenance and the long term maintenance. He showed me all the working parts and the explained the warranty. We completed the paperwork and he made some closure adjustment. All trash was secured and the area was spotless! My experience was of the best quality.

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Service Provided:
General Service

Review:

Jeremy arrived quickly, assessed the problem and fixed my issue. The company was quick to reply.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Speedy and helpful service. Appreciated the high touch.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Landon K seamlessly performed garage door removal and installation in a timely, professional and safe manner. He went over maintenance, operations, alignment and corrected small imperfections on the door. I could not be more satisfied with the Precision Door team. All work was done exceptionally quick, professionally amd without issue. They did ask multiple times if there was any outstanding items that needed correction. Highly reccomend this team.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

After seeing commercials on TV I noticed my spring looked bowed like it might break. I called and even though it was not a emergency they said they could schedule service today. Shane from Precision came and we discussed what service options I had. I could just fix the main problem or I could also do some preventive service so other parts would not need replacing in the next 3 or more years. There was no pressure to buy any thing. My door was working fine. Like I said at the beginning of this review, after seeing the commercials and using them, I trust this company and would recommend them to any one who needs garage door service.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

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A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

We have used Precision Garage Door for many years. We purchased garage doors and openers (3) at our previous address and have used them at our existing address to install a new garage door opener system. Brian R. has been our technician for both homes and he does an amazing job. He always communicates when he is on his way and is efficient and timely with his installations and/or repairs. Highly recommend!

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A Response from: Brandon Falone, President

Thank you, Lisa! We're thrilled to hear about your positive experiences with Brian and our team. Your loyalty means a lot to us, and we're glad youre happy with your garage door solutions. We appreciate the recommendation and look forward to serving you again in the future!

Service Provided:
General Service

Review:

Phil came out and did the repair that needed some previous work. He was very professional and knowledgeable in what he needed to do. Thanks Phil

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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