Garage Door Repair in Round Rock / Pflugerville, TX - Page 7

Ronald Foust

On time, courteous, professional and very knowledgeable.No hesitation to recommend Patrick to anyone.

Charles Hernandez

Did a good job and professional

Denise Taylor

Technician Jeremy Malek replaced the battery in my overhead garage door opener timely and professionally. He also inspected the garage door's hinges and springs, replaced a missing bolt, and changed the battery in a hand held opener. Overall, the service provided was exceptional. Thank you.

Thomas J.

I can't speak highly enough about this incredibly knowledgeable garage door company and its skilled technicians! When our garage door finally gave out and refused to close either automatically or manually, we were in a bit of a panic. Not only was the door stuck open, leaving our home exposed to the elements and the world, but it also gave our dog a free pass to chase every cat and dog in the neighborhood! I called around 8 AM, and by some miracle, a technician arrived before noon--an absolute lifesaver! The first tech Phil Belfrage was efficient, precise, and clearly well-versed in his craft, living up to the company's stellar reputation. There was no fumbling or second-guessing--he had the door back down in record time. He also took the time to evaluate the situation, giving us a clear estimate on repairs or replacement. We chose to go with a full replacement since the door was original to the house, and though there was a six-week lead time due to the custom fabrication, we decided to go with windows. It was well worth the wait. When the new door arrived, Isaiah White, the second technician, handled the installation. I can't say enough good things about Isaiah--he was professional, polite, and extremely knowledgeable. It was a pleasure chatting with him while he single-handedly dismantled the old door, carefully cleaned up all the debris, and loaded everything onto his truck. He then began inspecting the existing rails and proceeded to install the new door, which came in heavy sections that he managed with ease. Within just a couple of hours, our garage had a brand-new, perfectly functioning door. From start to finish, this company exceeded expectations. Their prompt response, professional service, and the quality of their work make them an easy recommendation. Just when I thought the service couldn't get any better, Isaiah proved once again why this garage door company deserves every bit of praise. After the installation, I noticed a small issue with light peeking through both sides at the bottom of the door. Fortunately, Isaiah had left his contact information, so I gave him a quick call. Without hesitation, he returned promptly, just a few blocks away, and made a slight adjustment to the door, correcting the issue immediately. His dedication to ensuring everything was perfect, even after the job was technically done, speaks volumes about his professionalism and commitment to customer satisfaction. It's rare to find such reliable, courteous service these days, and this company has truly set the bar high. If you need a garage door service that goes above and beyond, look no further! 800-DOOR-REPAIR Thomas J

Robin Davidson

Shane was thorough and did excellent job

Marc Trujillo

My wife accidentally backed up into the garage door as it was moving upwards. Slightly bent the door and track. Patrick Day came over promptly and fixed us up. Very friendly, too! Theyre always professional and efficient! Ive been a customer for years. Best service hands down! Thank you!

James Wielenga

Precision garage of austin is diffentely one of the best companies that I have ever done business with. Their technician, Patrick is highly skilled and expedient completing the repairs.

Jesse Yanis

I have been at my home for almost 20 years now, and up to now this was my first Garage Door issue. I had some wear & tear over that time, well it finally fell off the rail ,so I started to see about repairs and maybe even replacing it all together,this all happening on a Saturday.So I saw Precision as one available 24/7 ,with great reviews,after about 3 reviews I was sold ,answered a couple of questions on line ,got a reply message, another message with a technician name and time frame of arrival, another message from Phil B, saying he was a half hour away.Being Saturday I just new replacing the door was not gonna happen, so I kindly asked Phil to at least closed the door and to show me my options for another Garage door, Phil was here about hour with a sale of a new door and a repair, Thanks again Phil

Christopher Lower

Customer service was outstanding and the technician did a excellent job

Chris Gruninger

Wes was honest and efficient. Great experience getting our door back in working order!

Douglas Garrett

Patrick was excellent. Very courteous and professional. Did a great job in explaining his process and gave great advice on oiling the springs. I appreciate him for being on time.

Craig Smith

Patrick arrived in a timely manner, which is great considering we couldnt use our garage door. He was professional and courteous and went through all the options. He finished without issue and before he had originally estimated. This is my second time using Precision and this experience will make me want to use them again in the future.

Gabriel Padron-Wells

Outstanding Service from Precision Garage Door of Austin! I had an exceptional experience with Precision Garage Door of Austin, and I couldnt be more pleased with the service they provided. From start to finish, their team demonstrated professionalism, efficiency, and a commitment to quality. The turnaround time was impressively quick. I reached out with an urgent need, and they were able to schedule and complete the repair faster than I expected, which was a huge relief. The quality of materials and the repair work was top-notch. Its clear that Precision Garage Door takes pride in using high-quality components and ensuring that the job is done right the first time. My garage door is functioning better than ever, and I have peace of mind knowing that the repair will stand the test of time. A special shoutout to Jeremy Malek, who executed the service. Jeremy was knowledgeable, courteous, and incredibly thorough. He took the time to explain everything he was doing and made sure I was comfortable with the repairs before he left. His excellent customer service made the entire experience smooth and stress-free. If youre looking for a reliable, high-quality garage door service in Austin, I highly recommend Precision Garage Door. They exceeded my expectations in every way.

Eric Anderson

We were having a problem with our garage door not closing. Phil Belfrage from Precision Garage Door of Austin came out and diagnosed and fixed the issue quickly. He was very professional and courteous and I would definitely recommend Precision Garage Door of Austin to anyone having garage door issue.

Carolyn Sutton

Wow, great experience! Jeremy Malek did an outstanding job. I felt the price for a "not so ordinary repair" was reasonable. Thanks for getting to me so fast and getting my new car back in the AC garage out of our 100 degree weather! This is now my go to company for all my garage door needs.

Dawn H.

Installation and replacement was efficient. Courteous, professional and prompt! Highly recommended!

James Mcgibney

These guys are as shady as they come. Shame on me for not listening to all the negative reviews about this company. When they arrived (to try and figure out why the door was taking longer than usual to open/close), they immediately wanted to sell me a new garage door for $5k. When I said no, they tried to sell me new springs, rollers, etc for $3k. After that, the tension bar for $2k. It finally came down to around $1,300 for just the bar itself. When I said that was still to high, they charged me $75.00 and left. They don't even provide military discounts for the service charge. To any Veterans who are thinking about using this company, as a United States Marine, please take me at my word, stay clear of this company. There goal, at a minimum, is to get that $75.00 estimate fee from you (after trying to sell you crap you don't even need, like a new garage door when the issue is a spring)! And, to the owner of Precision door, you should be ashamed of yourself but after reading so many negative reviews about you and your company, clearly, you're not. Don't bother responding with, "our prices are higher because we're better, blah blah blah." It will fall upon deaf ears. UPDATE: We had another company come out and they replaced the Tension tube, springs, bearings, plate, sensors, and recalibrated the entire system for $300 less than what Precision Garage Door of Austin quoted. Furthermore, they didn't even charge a $75.00 service fee to come out. I'm going to see if they are okay with me posting their company name within this post. If so, I will update it. Bottom line, there are still plenty of honest companies who don't put profits over people, it just so happens that Precision Garage Door of Austin isn't one of them.

Mark M.

We had both of our garage doors replaced, a single wide and a double wide. The Precision Garage Door technician, Isaiah, was very professional and courteous. I was impressed with his whole demeanor. Throughout the process from the initial inspection to the completion, we received ongoing texts to advise us where we were in the process. All in all, we would highly recommend their services, whenever you have issues with your garage doors.

Jennifer Jones

Caleb was most excellent. Arrived on time. Explained what I needed done. Then did very thorough work. Caleb was also super friendly.

Jan Duggan

My garage door was knocked off track on a Sunday afternoon and I couldn't get car out of garage. Phil arrived earlier than committed and did an excellent job of repairing the door and tensioning and adjusting it. I was very pleased with Phil and his professional repair job.

Bill Ritchie

The technician, Jeremy, came on time and did a thorough job. He was competent, courteous, and quality oriented.

Cliff Taylor

Arrived within the scheduled time. Friendly, efficient,knowledgeable technician. Answered all my questions about product and process.

Vicki Jones

Thank you Phil from Precision Garage for an excellent repair job!

Dwight Sparks

Professional and knowledgeable technician, friendly and efficient call center person. I will definitely use them again

Gordon Baker

The phone call for our appointment was cordial and simple. Phil, the technician was on time, courteous, patient and informed.

Sandra Santos-Avitia

Nick S was Awesome and very knowledgeable with experience and got the job done in great timing . Will recommend to my family and friends

Louise Howell

The experience was good. I have no complains. Thank you