Garage Door Repair Reviews in Round Rock / Pflugerville Area, TX (Page 7)
Precision Garage Door of Austin, TXhas received 286 reviews, averaging 4.96 Stars:
Georgetown, TX
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Leander, TX
Installation and replacement was efficient. Courteous, professional and prompt! Highly recommended!
- Dawn H.
Thank you for the great review! We are pleased to hear your experience with our team was so positive! Thank you for choosing Precision.
Round Rock, TX
These guys are as shady as they come. Shame on me for not listening to all the negative reviews about this company. When they arrived (to try and figure out why the door was taking longer than usual to open/close), they immediately wanted to sell me a new garage door for $5k. When I said no, they tried to sell me new springs, rollers, etc for $3k. After that, the tension bar for $2k. It finally came down to around $1,300 for just the bar itself. When I said that was still to high, they charged me $75.00 and left. They don't even provide military discounts for the service charge. To any Veterans who are thinking about using this company, as a United States Marine, please take me at my word, stay clear of this company. There goal, at a minimum, is to get that $75.00 estimate fee from you (after trying to sell you crap you don't even need, like a new garage door when the issue is a spring)! And, to the owner of Precision door, you should be ashamed of yourself but after reading so many negative reviews about you and your company, clearly, you're not. Don't bother responding with, "our prices are higher because we're better, blah blah blah." It will fall upon deaf ears. UPDATE: We had another company come out and they replaced the Tension tube, springs, bearings, plate, sensors, and recalibrated the entire system for $300 less than what Precision Garage Door of Austin quoted. Furthermore, they didn't even charge a $75.00 service fee to come out. I'm going to see if they are okay with me posting their company name within this post. If so, I will update it. Bottom line, there are still plenty of honest companies who don't put profits over people, it just so happens that Precision Garage Door of Austin isn't one of them.
- James Mcgibney
James, were truly sorry to hear about your experience. We strive for transparency and value in our services. Your feedback is important to us, and well use it to improve. I called and left a voicemail. I would like to discuss this matter if you could please call (512)-333-1001extension 7111.
Cedar Park, TX
We had both of our garage doors replaced, a single wide and a double wide. The Precision Garage Door technician, Isaiah, was very professional and courteous. I was impressed with his whole demeanor. Throughout the process from the initial inspection to the completion, we received ongoing texts to advise us where we were in the process. All in all, we would highly recommend their services, whenever you have issues with your garage doors.
- Mark M.
Leander, TX
Caleb was most excellent. Arrived on time. Explained what I needed done. Then did very thorough work. Caleb was also super friendly.
- Jennifer Jones
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
My garage door was knocked off track on a Sunday afternoon and I couldn't get car out of garage. Phil arrived earlier than committed and did an excellent job of repairing the door and tensioning and adjusting it. I was very pleased with Phil and his professional repair job.
- Jan Duggan
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
The technician, Jeremy, came on time and did a thorough job. He was competent, courteous, and quality oriented.
- Bill Ritchie
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Georgetown, TX
Arrived within the scheduled time. Friendly, efficient,knowledgeable technician. Answered all my questions about product and process.
- Cliff Taylor
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Georgetown, TX
Thank you Phil from Precision Garage for an excellent repair job!
- Vicki Jones
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Manor, TX
Professional and knowledgeable technician, friendly and efficient call center person. I will definitely use them again
- Dwight Sparks
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Pflugerville, TX
- Jennifer Newell
Thank you for the great rating! We appreciate your business!
Round Rock, TX
The phone call for our appointment was cordial and simple. Phil, the technician was on time, courteous, patient and informed.
- Gordon Baker
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Nick S was Awesome and very knowledgeable with experience and got the job done in great timing . Will recommend to my family and friends
- Sandra Santos-Avitia
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hutto, TX
The experience was good. I have no complains. Thank you
- Louise Howell
Thank you for the great rating! We appreciate your business!
Round Rock, TX
Great service, quick and courteous by Patrick Day. No waiting days on end to come. In fact, came the same day. Showed up at the appointed times and called in advance of arrival. Patrick was well trained and very knowledgeable about his service work. He corrected the door by way of new springs and rollers to rebalance it. Ultimately replaced a 25 yr. old motor/rail unit that had also gone bad. A bit expensive but good products and service.
- Joe Vigil
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Leander, TX
The tech let me know everything that he was going to do. Had good communication. Made sure I knew how to work the garage. The garage looks great. Prospero was nice and professional.
- Tasha H
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Pflugerville, TX
Wes over at Precision was awesome. Quick, informative, professional, and personable. Highly recommend for any garage needs.
- Donavan Jackson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
Nikolas Sager was my technician and did a fantastic job. He was very friendly and did a complete inspection of the door to see if anything else was worn or about to fail. Great company and I will be calling them if anything goes wrong in the future.
- Jeff Patrick
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
Mr. Sager is a very knowledgeable person. He knows what he's doing. Great Job!!!
- Augustine Jones
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
I had great experience with Technician Patrick Day. He was right on time, very polite and very knowledgeable of the job I needed done. He explained the parts and job cost and gave me options. He did the job very carefully and safely. I would highly recommend Precision Garage Door if you are needing work done.
- Paul Morris
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Cedar Park, TX
If you've ever wondered what it's like to have a garage door that opens smoothly instead of sounding like a banshee wailing in the night, look no further than Precision Garage Door service! When my garage door decided to retire without notice, I called in the cavalry. Enter Jeremy, the technician extraordinaire. First off, Jeremy was an absolute delight. He arrived on time, which is more than I can say for some of my friends. He greeted me with a smile and a toolbox that looked like it could solve world peace. Within minutes, he diagnosed the problem like a garage door whisperer. But here's the kicker: Jeremy didn't poop in my bathroom. That's right, folks. In a world where you can't always count on much, you can count on Jeremy to keep your porcelain throne unvisited. A true professional! He replaced my garage door with the finesse of a surgeon and the speed of a caffeinated squirrel. Now, my garage door opens and closes with the grace of a ballerina, and my neighbors no longer think I'm operating heavy machinery at odd hours. In summary, if you need your garage door fixed, call Precision Garage Door and ask for Jeremy. He'll fix your door, brighten your day, and leave your bathroom as pristine as he found it. Five stars, hands down!
- Greg M.
Thank you very much for taking the time to share such a great review with us! We are so happy to hear that Jeremy provided you with excellent and timely service. We appreciate your business!
Leander, TX
Prospero was wonderful. He did a great job installing the garage door. He had to come back a few weeks later because the door arrived with a cracked window pane. At the initial install he made sure I was aware and reassured me this would be handled promptly. Very impressed with Precision Garage Door and would recommend them to anyone looking for a new door.
- Lisa Blanda
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
I have nothing but great things to say about Isaiah and the Precision Garage Door folks. When I asked for an estimate, Isaiah came out and gave me three new door choices, and also gave me a handle full of "just fix it" options. I chose the middle level new door, they coordinated and install data and they took out the old door a lift and replaced it all in 3 hours. Left no mess, and gave me a briefing on how to keep the door working great. It's silent, and no more lifting the door by hand. Professional and courteous! Definitely 5 stars!
- Jeff Ferris
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Pflugerville, TX
My interaction with Patrick was as good as it can get. He was extremely knowledgeable, professional, and kind. I highly recommend Precision!
- Kim Mcleod
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Pflugerville, TX
- Sharon Watkins
Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!
Leander, TX
Called Precision Garage Door after accidentally backing into our garage door; after which the door would not open or close. Their service technician (Joshua) was at our home within a couple hours. Joshua did a thorough evaluation of the damage and quickly found that the cable on the right-side of the garage door had been displaced and that is why the door did not open or close properly. Joshua quickly disconnected the garage door from the Liftmaster door opener, released the cable from the bottom of the garage door, reloaded the cable onto the pulley, and then reattached the cable to the bottom of the garage door. After reconnecting the garage door to the door opener, the garage door opened and closed perfectly. Joshua was great! He was very thorough, professional, and customer focused. Given the quick response to our call for service, the time it took to fix the garage door, and the professional manner in which Joshua addressed the problem, the cost for the repair was very fair. We will again use Precision Garage Door for any future service needs.
- Richard Miller
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Pflugerville, TX
Great job done by Wes..he came out and fixed the problem (broken spring on garage door) right away. The door works as good as new..thank you
- Michael Clowdus
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Georgetown, TX
Even though it was a little pricier than anticipated, the work and the options given to us by Shane were very professional and we are totally satisfied with the work.
- Marsi Liddell
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hutto, TX
Phil came out and explained in detail everything that caused my garage door to stop working. He was very thorough. He went over different packages I could choose from for my repairs. He listened to all of my concerns. He is very knowledgeable and professional and provided great service. I will definitely be calling him back for any other repairs if when my garage door needs servicing. Thanks Phil you were great.
- Sylvia Garcia
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
It's Saturday. I requested an appt at around 9am, it's not even noon and I have a garage door that no longer rattles and squekes , and another one with a new opener. Communication 5/5 Value 5/5 Quality 5/5 Phil 5/5
- Robb Cuccia
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wow, great experience! Jeremy Malek did an outstanding job. I felt the price for a "not so ordinary repair" was reasonable. Thanks for getting to me so fast and getting my new car back in the AC garage out of our 100 degree weather! This is now my go to company for all my garage door needs.
- Carolyn Sutton