Read what people are saying
about Precision Garage Door
Precision Garage Door of Austin, TXhas received 968 reviews, averaging 4.97 Stars:
Austin, TX
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Brian and Josh kept us informed as to when they would arrive. They were very professional and did a great job. Went over the remotes and everything and cleaned up their work.
- Fred Mantooth
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Manchaca, TX
Paid a $75 service fee - no free estimates here - to Sean just to be told my motor was from a cheap company "from China" which it is not, that he could not help me or identify what the issue was and that I should probably get a new garage door starting at $1,200. Found someone else who serviced the "cheap company" and guess what - it only needed a service and a new motor. Pretty disgusted by the upsell, the $75 charge and the feeling of being ripped off.
- Carla B.
We are sorry that you were disappointed with your experience, but we do appreciate your feedback. Wed like to speak with you more specifically about your concerns. Please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)
Dripping Springs, TX
Came to provide an estimate and charged $70 for the visit. Estimate is 2x what other businesses ask for a garage door spring replacement (2 for a double garage door). They also proposed replacing lots more than what is needed. The salesman/repair guy stated that 'everyone's rates went up since covid'. This is not true and I found those who haven't gone up that much. These guys are practically a scam. I would never work with them.
- Sam Caldwell
We appreciate your feedback and want all our customers to be able to make an informed decision. At Precision, we take a comprehensive approach and provide solutions intended to keep your garage door in working order well into the future. Still, unfortunately, we're not a good fit for everyone. Thank you for your feedback. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202).
Cedar Park, TX
Very helpful in explaining everything on new genie overhead system, maintenance and future service needs and options
- Charles M.
Manor, TX
Phil, the tech was on time and explained everything clearly. He was professional and communi action prior to his arrival was great.
- Karen Haritakis
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Online scheduling. Very professional. Courteous. Explained everything well.
- Brett Cantrell
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Caleb was extremely knowledgeable and got my garage door fixed quickly and efficiently. Precision was able to have him at my house within an hour of me calling too!
- David Wallach
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
Prospero Hernandez came out to remove our old garage door and install the new one we purchased. He was polite, efficient and he planned out each phase of the process, to make it go smoothly. He was very detail oriented, making sure that every part of the installation was perfect. I cant recommend Precision Garage Door highly enough. Their price was right and their customer service was excellent. The entire process was perfect! Thank you Prospero for taking the time and for having the pride to ensure that everything was done right.
- Allen Hymans
Thank you for sharing your positive experience with Prospero, Allen! We are thrilled to hear that he provided excellent service and made sure the installation process was perfect for you. Our team at Precision Garage Door takes pride in delivering top-notch customer service. We appreciate your recommendation!
Austin, TX
What an awesome experience. I knew I wanted to update and get my garage door checked because my old system was very temperamental, squeaky, and probably 15-20 years old. When I went online they had same day availability, called me to double check, and arrived with all the parts needed to fully update my garage door without replacing the door itself. New hinges, rollers, springs, tensioning devices, drive unit, motion sensors, the works. Patrick came out, did a great job describing what parts were failing (or susceptible for it), which were outright broke, and which were rusty or installed incorrectly. The result was a full overhaul, brand new excellent system-all done in less than 5 hours of me having the Id like to have someone out to check my garage door thought. Would definitely recommend their services.
- Alex Kalish
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
Professionalism from beginning to end, from Billy the salesman to the scheduling, to the final installation.
- Lee Holcombe
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
We have used Precision for years for all our garage door needs. Today, they replaced our 27 yr old door for an insulated one. Easy peasy. Highly recommend Precision.
- Laura Hewett
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Hit the garage with my car. The service man came out and explained he could not fix the issue due to the proprietary method originally used. He actually recommended another place to call. He stayed while I call them and told me what to say. He was super nice and guided me through what I should do. Then he waived the 75 service fee for coming out and did not charge me. He was super helpful and knowledgeable. What a great service technician. I would hire this company anytime.
- R. M.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Leander, TX
- John Phillip Osborne, Sr.
Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!
Buda, TX
I ran into my garage door and technician Caleb was quick to come out and realign the garage door. Caleb demonstrated professionalism, courtesy, and knowledgeable. I highly recommend Precision Garage Door for any of your repair needs.
- Refugio Pena
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Caleb, as usual was fantastic. He completely explained what was going on and how he was going to fix it. He swapped out the part and that was that.
- Thomas Lyons
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
I love this company. They are very professional, easy and quick appointments. The technicians are very through, provide options with our budget and problems are solved with knowledge and timely manner. I have used them a few times. I highly recommend them.
- Venus Rouhani
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
I had a spring and cable break on a Sunday afternoon. Precession was easy to book an appointment with and they were on site by 9am Monday. As part of my confirmation I received a link that shared a bio and picture of my technician. It was comforting to know they take pride in who the send to you. Shane got right to work and gave me three options of service and the cost. I did end up choosing the most expensive and comprehensive fix, but the prices were reasonable from what I remember the last time I had a similar issue. Shane walked through the repair and gave me some tips on how to prolong the life of my garages door opener and simple things to do to keep the wheels and pulleys working smooth. I will use them again when my other spring breaks on my second door.
- Chris Nolan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
The service was fast and professional and they delivered everything I needed promptly! Highly recommended.
- Donald Church
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hutto, TX
Nick Sager is an employee that any company can benefit from. Hes friendly, knowledgeable, and a joy to be around. We thought about taking the big box store route, but its the personal touch from guys like Nick that a local company like Precision offers that big stores just dont have.
- Randall Butler
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Cedar Park, TX
Isaiah did an outstanding job repairing my garage door! Professional service and top-notch quality. Highly recommend his expertise.
- Chris Fuller
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Pflugerville, TX
Patrick did an amazing job. He was early and completed the job in no time. He explained everything that needed to be done and all the options available. I would highly recommend Precision Garage Door for any repairs.
- Amy Luna
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Georgetown, TX
Arrived on time, installation completed on time and Jeremy explained all the functions. Very pleasant experience.
- Gary Sterle
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Hutto, TX
Wes arrived early. I did not really see him do anything, but the garage door opened when he tried it. He explained what the problem was and how to fix it. He also told me the sensor shoud have 1 green & 1 red light. He offered to have the call cancelled, but I asked him to do a service call. Which he did and also gave me two documents showing what it would cost to repair my door and what it would cost to replace it. I would not hesitate to recommend him.
- Samuel Eleanor
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
I have a wonderful new garage door! And it's unbelievably quiet too. Patrick and his guys were great. Would highly recommend!
- Mercy Lawler
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Garage doors look amazing. Mickey was very professional and did such a great job. Best experience!
- Melissa Homan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Shane showed up right on time and quickly diagnosed the problem as a stripped gear in our 30 year old garage door motor He recommended a new motor since finding a matching gear replacement would be extremely difficult and we would still have an old motor He ordered a basic motor and returned the next day for a quick installation He answered all our questions and programmed both of our cars to open the new garage door Strongly recommend Precision
- Joseph Spann
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Stephen Michael was super knowledgeable and helpful. We had a bracket break on the garage door and he knocked it out in under 30 minutes. He also gave some sound advice on door upkeep. When it's time to replace our door, we'll be going with Precision!
- Rob Cortez
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Great service, Caleb was on time, very knowledgeable about the work and fixed the problem very fat
- Maghsoud Tahmoressi
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Manchaca, TX
Caleb Skaggs arrived on time, finished on tim, was very pleasant and professional, and did a great job! Id definitely recommend Precision Overhead Garage Door Service!
- Cindy Ptacek
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Michael with Precision did a great job fixing my garage door quickly and professionally! I appreciated his patience explaining everything to me so I could make an informed choice. All in all, working with Precision and Michael was a great choice!
- Jovita Pardo