Garage Door Repair in Austin, Texas - Page 9

Joy B.

Service was excellent. Perfect in estimate, communication, timing, and installation. Personnel were knowledgeable and courteous. Company texted a photo of installer and a map of his route and projected arrival time ahead of the installation window. Thank you Isaiah! It was a pleasure.

Frank Murage

Very professional gentleman, Prospero Hernandez, handled the installation of a new garage door. This gentleman made the company look great.

Landon Britt

2nd time getting new garage doors from them. We needed insulated ones as we put a gym with AC in the garage. This company is outstanding. The sales, tech, and anyone who answers the phone. Will never use anyone else. They are the best!

Tracy Brian

Daniel was very helpful, and spent a lot of time trying to solve my issue.

William Clements

Great service. Patrick was very good . Knowledgeable and the place was left clean. We will use them again !!!

Karin Salinas

Gave all options and let us choose what was best for us. Fast! friendly , respectful. Came out the same day. Will use them again and will request Patrick.

Cody Mcginley

My garage door spring broke and I was in a bit of an emergency situation. They were very quick to respond. They were out first thing in the morning and had my garage door repaired within an hour. Extremely professional staff. Very knowledgeable technician, very thorough and explained all of the work he was doing, why, and offered a few options. Really appreciated it and would definitely use them again.

Gail Ward

Our technician, Patrick Day, was on time & installed a new opener in a few short hours.

Edson Ribeiro

Quick and very efficient!

Nick Madsen

Came out next day and fixed our problem for a reasonable price. Great service.

Mike Issa

Great job, timely, professional and friendly I recommend this company and Phil did an amazing job

Ken Houghton

My garage door opener quit working on a Friday morning. I set up an appointment online with Precision and Shane was at my house within 2 hours. He spotted th problem immediately and he gave me a reasonable quote. He came back Monday afternoon and installed a new opener. I couldn't be happier with the service I received.

Robert L Senf

Great service. Very thorough. Explained everything that was done

Letha Allan

Landon did a great job replacing my broken garage door. He was very professional and explained everything he did. Highly recommend Precision Garage Door!

Christian Ames

Brian was great! Super responsive, easy and transparent! Definitely recommend!

Neal Mcmaster

Landon was on time and completed a great installation. Karen, worked to accommodate my schedule. I will recommend.

George Placek

We asked Precision Garage Door of Austin to assist in evaluation of a garage door that was becoming very loud. Our technician was Daniel Ritchie. He arrived on time and was very courteous and informative. He performed an inspection of our door and made a recommendation for a new, stronger lift support bar for the door. He also explained that there were multiple bolts that needed to be retightened and the track and rollers needed to be well lubricated. Once the work was done he demonstrated the difference in how the garage door performed after his maintenance. Perfect. I could not be happier. I am an older disabled veteran and his patience with me helping to explain everything made all the difference in the world. This is the second time that we have used Precision Garage Door of Austin, and there is no question, hands down, they are our go to garage door company for work on our very large garage door. I could not have been happier.

Steve H.

What an excellent experience. From the purchase to the install, first class all the way!

Kelly Mercer

Patrick was very personable and professional

Steve Portnoy

Shane arrived early with advanced phone confirmation and efficiently handled our garage door repair issue. Recommend.

Esteban Montiel

I dont usually write reviews. But after today, Id shout Joshs name from the rooftops if my garage door hadnt been stuck shut like Fort Knox before he showed up. This man, no, this legend, showed up like a one-man Army Ranger unit of garage repair. Charismatic? Off the charts. Friendly? Like hed known me since kindergarten. Knowledgeable? Im pretty sure this guy has a PhD in Garage Doorology. I gave him an impossible mission: a Frankenstein door with more issues than a soap opera, and somehow, in mere hours, Josh resurrected it like a mechanical Lazarus. Josh didnt just fix the door. He liberated it. He exorcised the gremlins. He restored peace and order to my home. Promote this man. Build a statue of him in front of your office. JOSH FOR PRESIDENT 2028. 11 out of 10 stars. Would break my door again just to hang out with him.

James Howell

Everything about my experience with Precision was fantastic. After leaving messages with two other companies and getting no response or returned phone calls, I found the Precision website. I used the chat agent to request a same day appointment to repair a spring that broke over the weekend. The agent gave me a same day commitment and the office texted me within minutes with a formal appointment that same morning. The technician Michael was professional, efficient, and ready to work with. I had him change out equipment on both doors, which he expertly did. Pricing was not cheap but was fair. All in all, one of the best experiences Ive ever experienced with a home service company. I cant recommend them highly enough! Great job Precision and thank you!

Michael Voltin

We worked with Shane and he did an amazing job! He was friendly, professional and quick.

Linda Roberts

Great job. Technician Shane Murphy is very informative and efficient. I would use again.

Emily Jabali

Ive used precision several times and as a loyal customer, I was pretty disappointed today. I had a semi emergency garage situation. Precision couldnt see me until tomorrow morning, which is understandable. However, my garage was not functioning, didnt seem connected to power, and could not close in the meantime. Im a single woman who lives alone. My garage and home were no longer secure. Precision offered me emergency services for 8pm this same evening for a $250 charge. While that wouldve been many hours later, I did consider it. But the woman on the phone didnt offer me any solution to help secure my home in the meantime while I wait for either appointment. My garage was just to be left open. She emphasized how they wont offer any help over the phone. I scheduled an 8am for the next day. But I called Gator garage company shortly after and made an appointment with them the following day HOWEVER they were super kind and walked me through safely securing my garage door in the meantime. They prioritized my needs and safety. They gave me peace of mind by helping me and troubleshooting with me over the phone while I wait. They went above and beyond for me. I am grateful to Gator and disappointed that Precision didnt seem to care that my home wouldnt have been secure with the garage wide open for many hours, potentially 24hours.

Adam Brady

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

Charlotte Shultz

Timely, great communication, explained process and reached resolution quickly.