Garage Door Repair in Austin, Texas - Page 10

Steve Portnoy

Shane arrived early with advanced phone confirmation and efficiently handled our garage door repair issue. Recommend.

Esteban Montiel

I dont usually write reviews. But after today, Id shout Joshs name from the rooftops if my garage door hadnt been stuck shut like Fort Knox before he showed up. This man, no, this legend, showed up like a one-man Army Ranger unit of garage repair. Charismatic? Off the charts. Friendly? Like hed known me since kindergarten. Knowledgeable? Im pretty sure this guy has a PhD in Garage Doorology. I gave him an impossible mission: a Frankenstein door with more issues than a soap opera, and somehow, in mere hours, Josh resurrected it like a mechanical Lazarus. Josh didnt just fix the door. He liberated it. He exorcised the gremlins. He restored peace and order to my home. Promote this man. Build a statue of him in front of your office. JOSH FOR PRESIDENT 2028. 11 out of 10 stars. Would break my door again just to hang out with him.

James Howell

Everything about my experience with Precision was fantastic. After leaving messages with two other companies and getting no response or returned phone calls, I found the Precision website. I used the chat agent to request a same day appointment to repair a spring that broke over the weekend. The agent gave me a same day commitment and the office texted me within minutes with a formal appointment that same morning. The technician Michael was professional, efficient, and ready to work with. I had him change out equipment on both doors, which he expertly did. Pricing was not cheap but was fair. All in all, one of the best experiences Ive ever experienced with a home service company. I cant recommend them highly enough! Great job Precision and thank you!

Michael Voltin

We worked with Shane and he did an amazing job! He was friendly, professional and quick.

Linda Roberts

Great job. Technician Shane Murphy is very informative and efficient. I would use again.

Emily Jabali

Ive used precision several times and as a loyal customer, I was pretty disappointed today. I had a semi emergency garage situation. Precision couldnt see me until tomorrow morning, which is understandable. However, my garage was not functioning, didnt seem connected to power, and could not close in the meantime. Im a single woman who lives alone. My garage and home were no longer secure. Precision offered me emergency services for 8pm this same evening for a $250 charge. While that wouldve been many hours later, I did consider it. But the woman on the phone didnt offer me any solution to help secure my home in the meantime while I wait for either appointment. My garage was just to be left open. She emphasized how they wont offer any help over the phone. I scheduled an 8am for the next day. But I called Gator garage company shortly after and made an appointment with them the following day HOWEVER they were super kind and walked me through safely securing my garage door in the meantime. They prioritized my needs and safety. They gave me peace of mind by helping me and troubleshooting with me over the phone while I wait. They went above and beyond for me. I am grateful to Gator and disappointed that Precision didnt seem to care that my home wouldnt have been secure with the garage wide open for many hours, potentially 24hours.

Adam Brady

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

Charlotte Shultz

Timely, great communication, explained process and reached resolution quickly.

Carole Haynes

Phil Belfrage just installed 2 new garage doors at my house. 100% positive experience. Did a good job explaining and answering my questions.

John Ponder

Didn't have to wait for a tech. Same day. Courteous, friendly and professional. Inexpensive. Fast service time. Doesn't get any better than that.

Steve B.

Technician (Stephen Michael) arrived on-time and prepared to fix whatever was wrong...including removing a snake that had found its way inside our garage. He removed the snake and fixed the door opener that same day (Saturday)! Thanks

Omer Snodgrass

The technician, Shane Murphy, was outstanding. Very professional and took the time to talk me through everything. No pressure tactics to upgrade or do more work than was necessary. Completed the work in a timely manner then explained what all he did and gave suggestions for some ongoing maintenance to keep the door functioning at top performance.

Skip Levens

had a faulty motor and even on a Saturday Josh at precision was able to not only come out and take a look at it but put in a new system that is amazingly quieter and feels a lot safer fantastic installation and support. Love everything about it.

Tom Coopwood

Excellent

Stefan Fincias

Can I leave more than 5 stars? Precision did a great job from start to finish. Scheduling was a breeze, and they had me on the schedule within a matter of hours. Shane was friendly, knowledgeable, professional and helped me understand my options without making me feel pressured to repair more than just my springs. I'd say overall they were competitive with what I expected, so even if I ended up paying $100-200 more, it was 100% worth it for the quality of service and speed. It's obvious why they have such high ratings and I'd suggest giving them a call before calling anyone else.

David M.

Efficient and upfront. The only downside is that they are expensive, but I would recommend them and use them in the future.

Anthony Wilson

These guys came and took care of my garage quickly and efficiently on a Friday morning - whin an hour, i'm super satisfied, 5 STARS

Marilyn Sevon

Shane was very professional, arrived early, installed a completely new unit and finished in record time. Great personality too! AAA+++

Imran Mushtaq

Patrick was amazing. Arrived on time, diagnosed the issue and provided me some resolution options. He went ahead and performed the work in good time, provided me updates and provided an explanation of everything he did. Thanks Patrick!

Joseph Walding

Service was on time. Repair guy was professional and friendly. Issue fixed quickly. Definitely will use them again if needed.

Michael Marchant

Great tech. Very professional, great job.

Kent Hurst

Our garage door was in such bad condition when we purchased our house that it was our Number One priority to replace. We could not be happier with the result! Prospero and Isaiah were super friendly and worked very quickly to demo the ancient door and install a door that will make the neighbors jealous. Prospero instructed me on the warranty and necessary periodic maintenance. We also want to thank Michael, our original contact. He guided us through the ordering process and was a major contributor to the success of our project. This is an investment that we can see and appreciate day-in/day-out.

Kyle Rose

They were able to get a technician out the morning after our spring broke. Phil was very friendly and knowledgeable did a great job explaining the repair options. The repair was done fairly quick and price was satisfactory.

Cliff Walsh

Jeremy Malek is an incredible technician and did an excellent job!

Anne B.

called this company because i had a good experience with them in the past. it seems some things have changed. first, i told the girl on the phone what the problem was, and apparently she wasn't paying attention because she kept asking me what the problem was and even asked if there was any other issue besides that the garage door would not open even though i called with the problem statement of "the garage door will not open". second, she didn't pay attention when i gave her my contact information, so the technician told my tenant, whose car was trapped in the garage, that he had been calling me over and over again and i wasn't answering; he was given the wrong number. third, he went into a very long diatribe about all the many things which could be improved for this garage door, but when i asked what the actual reason for the door not opening, he said it was a broken spring. i said that i just wanted the spring replaced if that was the root cause of the issue. he flat out refused. he said he was not going to just replace the broken spring, and if i wouldn't agree to all the other stuff he listed, he would leave, and in fact he left. very unprofessional and very childish.

Jeremy A.

My garage door broke Friday evening and they were available the following morning. The work performed was stellar and the customer service was some of the best I've experienced since moving to Hutto. I would recommend them to anyone experiencing garage door issues.

Cheryl Cheves

The technician was Mickey and he was very good and in general did a great job! Explained every thing well!