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Read what people are saying
about Precision Garage Door

Precision Garage Door of Austin, TX
has received 981 reviews, averaging 4.97 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 01/23/2024
New Doors
Austin, TX
Review:

Good work & good communication.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/22/2024
General Service
Review:

Had a problem with a garage door malfunctioning. The technician, Brian Rykowski, came the same day that we called for service. Brian explained the problem and offered several alternatives to repair the door. We made our selection and the replacement parts included the torsion springs, bearings, cable, cable drums, and rollers. Brian was friendly, knowledgeable, and professional. Would use again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our garage door spring broke on Saturday evening. Shane came out on Sunday morning, explained the repair options and pricing, and completed the work in a timely manner. He was very professional and we are happy with the service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Caleb was my technician that installed my equipment. Excellent job and well-versed on all aspects of the garage door equipment. Prompt and professional service. 5 stars

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Personable, professional and thorough. Appointment easy to schedule and Caleb kept me apprised of his arrival time.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/20/2024
New Doors
Kyle, TX
Review:

I'm not the brightest when it comes to garage door openers, so it was great that Jeremy could come out on the Saturday and show me why my machine wasn't working. He explained everything thoroughly, was pleasant to work with, and the price was totally reasonable. I would definitely recommend this company!

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A Response from: Brandon Falone, President

Thank you for sharing your experience with us. We are happy to hear that Jeremy was helpful and provided you with great service. We appreciate your business!

Service Provided:
New Doors

Review:

Brian R. was great! Got my garage door back to operational super fast

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great experience. The initial visit with Brian was seamless and helpful; the technician, Mickey, who did the install was professional and friendly. Both were a perfect mix of making sure we were comfortable without being too sales-y or intrusive. Highly recommend Precision Garage Door of Austin.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Wes Newark did a great for us today. Service was outstanding. He gave very good options and handled everything very well. I will recommend this company to whoever may need service. Thanks

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I really appreciate the great service I received from Caleb at Precision Door. He communicated well before he arrived and during his time at our home. He completed our service request promptly. Precision Door (& hopefully, Caleb) will always be our go-to for garage door service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

My garage door broke, and I needed a quote for a new one. Jeremy came out same day. He was very helpful and knowledgeable. He listened snd snswered all my questions.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Work was done as scheduled. Options were explained fully and items to be replaced or added were shown and explained so that I understood. Caleb was very professional. I am a very satisfied customer.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

The best! Could have came last night for a fee as an option. But this morning he came out on time, quick and professional, and got the job done.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Prompt diligence service technician. Shane. Diagnosed and fixed the problem quickly. Inspected my garage door system for any other issues. Gave free estimate of possible next needed maintenance . Very quality service!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Rep explained the problems with my garage door and did a good job of explaining my options to correct.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Shane was the one who first came out and gave us an estimate and showed us all the options. Very nice, knowledgeable, professional and no hard sell. Prospero and Isaiah were both very friendly and skilled. They had all 3 of my doors installed in record time. They also swept out my garage when finished with the install. I highly recommend them if you are shopping for a new garage door! It was a delightful experience from the first phone call to the finished install.

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A Response from: Brandon Falone, President

Hi Susan, thank you for sharing your positive experience with our team! We are thrilled to hear that Shane, Prospero, and Isaiah provided excellent service throughout the entire process. Our goal is always to make the customer experience as seamless and enjoyable as possible. Thank you for recommending us!

Service Provided:
General Service

Review:

A great experience with a great service technician, Shane Murphy. After a phone discussion, I was able to determine that I wanted him to be prepared to install a new opener which he did & I needed. Great product & he helped set me up with all its bells and whistles.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Jeremy was very professional and took care of my door problem. I will use precision garage door again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/13/2024
General Service
Review:

I would highly recommend Precision Garage Door of Austin. They are providing a quick and reliable service. The technician Jeremy Malek is a real professional.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Our garage door opener quit working yesterday morning. I called Precision Overhead Garage Door Services around noon and they had a Technician (Jeremy Malek) out at my home within 2 hours. He quickly identified a number of issues with the current setup and we agreed that my old opener (~15years old) needed to be replaced. He did an exceptional job installing the new opener (a LiftMaster 878504-267), rollers, and realigned the rails all in less than 2 hours. Jeremy was extremely friendly, knowledgeable, efficient, and easily answered all my questions. It took just a few minutes for him to show me how everything worked and to reprogram the wall unit if needed in the future. We a very happy with the features of the LiftMaster unit and feel like we made an excellent choice selecting Precision.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Daniel was fantastic. He was efficient and professional.

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Service Provided:
New Doors

Review:

Great job

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We were having garage door motor problems so I called Precision Garage Door of Austin as it was a familiar name. I was hoping for a quick fix, but we ended up replacing motors for both doors. Expecting replacement was likely, I had considered getting other quotes or even DIY, but our garage door professional, Caleb (of PGDoA), was so knowledgeable and thorough that I didn't want to pass up the opportunity to have him do the job. Were it not for Caleb's attention to detail, craftsmanship, and helpful explanations, I'd have shopped around because garage door problems don't exactly come with cheap solutions. I wish I could find a plumber, electrician, etc., with the same integrity as Caleb and PGDoA.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/08/2024
New Doors
Kyle, TX
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Installer (******) called about 35 minutes prior to arrival to let me know he was on his way. He was timely, and I was very pleased with the final result. Would definitely recommend this company to others.

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A Response from: Brandon Falone, President

Thank you for the great review! We are pleased to hear your experience with our team was so positive! Thank you for choosing Precision.

Service Provided:
New Doors

Review:

So happy Shawn was able to repair my garage door today. I called and didn't have to wait very long. Very professional service and quick.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great communication by text for when the work would be performed, who was doing the work, etc. Shane our technician was very professional, knowledgeable and easy to communicate with. Great experience overall!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/05/2024
New Doors
Austin, TX
Review:

Great service, good product. Service technician was professional and knowledgeable. Door was delayed due to holidays but it got here and I am very pleased with the service.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Was looking for an inspection and routine maintenance for my garage door as a new homeowner. Brian came out and was very helpful and also was able to provide logs of historical work he had done for the previous owner that I wasn't aware of. Thanks!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Brian was timely, efficient and explained everything very well! I really appreciate his service. Precision Doors is the best!!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Hill Country (512) 399-6182
Northeast Austin (512) 572-6148
Round Rock / Pflugerville (512) 607-7828
Southeast Austin (512) 601-0241
Precision Garage Door of Austin
Office: (512) 333-1140
1300 Smith Rd
Suite #105

Austin, TX 78721
Precision Garage Door of Austin (Dripping Springs)
Office: (512) 265-5788
3707 US-290 #6
Dripping Springs, TX 78620
Precision Garage Door of Austin (Cedar Park)
Office: (512) 969-2044
3001 Glacier Pass Ln #107
Cedar Park, TX 78613