Garage Door Repair in Austin, Texas - Page 31

Patrick Fox

Great job Steven Michael! Spent the whole day redoing 3 very heavy doors with a new system. Worked around an antique truck that we couldn't move. New system works quiet and flawless!

Sandra Buskey

Sean and Caleb both were very helpful and friendly from helping me choose my new garage doors to installing them. I am extremely pleased with both them and the new doors, which look great. I would recommend Precision Overhead Garage doors to everyone.

Doreen Sims

I am so happy that I made an appointment with Precision Garage Door of Austin. We are at the beginning stage, but just the free consultation with Billy was a breath of fresh air. Learning that the builder did not install the garage door correctly and the issues we have been having with it is not user error was validating. The kind free help to get our garage door down was a nice bit of customer service for a free consultation. I haven't run across this with other vendors so I am very excited to hire them to correct our garage door problem. Consider this phase one of the review. More to come.

Diego Suarez

Phil did a great job doing the garage door repair; however, I think the Precision Garage Door prices for most of their parts are a rip-off, which made the job cost about $300 more than what it should have been. So, my low rating on Precision Garage Door is not because of their skilled labor but because of their outrageous high part prices!!!

Jovita Pardo

Michael with Precision did a great job fixing my garage door quickly and professionally! I appreciated his patience explaining everything to me so I could make an informed choice. All in all, working with Precision and Michael was a great choice!

Fred Mantooth

Brian and Josh kept us informed as to when they would arrive. They were very professional and did a great job. Went over the remotes and everything and cleaned up their work.

Carla B.

Paid a $75 service fee - no free estimates here - to Sean just to be told my motor was from a cheap company "from China" which it is not, that he could not help me or identify what the issue was and that I should probably get a new garage door starting at $1,200. Found someone else who serviced the "cheap company" and guess what - it only needed a service and a new motor. Pretty disgusted by the upsell, the $75 charge and the feeling of being ripped off.

Sam Caldwell

Came to provide an estimate and charged $70 for the visit. Estimate is 2x what other businesses ask for a garage door spring replacement (2 for a double garage door). They also proposed replacing lots more than what is needed. The salesman/repair guy stated that 'everyone's rates went up since covid'. This is not true and I found those who haven't gone up that much. These guys are practically a scam. I would never work with them.

Charles M.

Very helpful in explaining everything on new genie overhead system, maintenance and future service needs and options

Karen Haritakis

Phil, the tech was on time and explained everything clearly. He was professional and communi action prior to his arrival was great.

Brett Cantrell

Online scheduling. Very professional. Courteous. Explained everything well.

David Wallach

Caleb was extremely knowledgeable and got my garage door fixed quickly and efficiently. Precision was able to have him at my house within an hour of me calling too!

Allen Hymans

Prospero Hernandez came out to remove our old garage door and install the new one we purchased. He was polite, efficient and he planned out each phase of the process, to make it go smoothly. He was very detail oriented, making sure that every part of the installation was perfect. I cant recommend Precision Garage Door highly enough. Their price was right and their customer service was excellent. The entire process was perfect! Thank you Prospero for taking the time and for having the pride to ensure that everything was done right.

Alex Kalish

What an awesome experience. I knew I wanted to update and get my garage door checked because my old system was very temperamental, squeaky, and probably 15-20 years old. When I went online they had same day availability, called me to double check, and arrived with all the parts needed to fully update my garage door without replacing the door itself. New hinges, rollers, springs, tensioning devices, drive unit, motion sensors, the works. Patrick came out, did a great job describing what parts were failing (or susceptible for it), which were outright broke, and which were rusty or installed incorrectly. The result was a full overhaul, brand new excellent system-all done in less than 5 hours of me having the Id like to have someone out to check my garage door thought. Would definitely recommend their services.

Lee Holcombe

Professionalism from beginning to end, from Billy the salesman to the scheduling, to the final installation.

Laura Hewett

We have used Precision for years for all our garage door needs. Today, they replaced our 27 yr old door for an insulated one. Easy peasy. Highly recommend Precision.

R. M.

Hit the garage with my car. The service man came out and explained he could not fix the issue due to the proprietary method originally used. He actually recommended another place to call. He stayed while I call them and told me what to say. He was super nice and guided me through what I should do. Then he waived the 75 service fee for coming out and did not charge me. He was super helpful and knowledgeable. What a great service technician. I would hire this company anytime.

Refugio Pena

I ran into my garage door and technician Caleb was quick to come out and realign the garage door. Caleb demonstrated professionalism, courtesy, and knowledgeable. I highly recommend Precision Garage Door for any of your repair needs.

Thomas Lyons

Caleb, as usual was fantastic. He completely explained what was going on and how he was going to fix it. He swapped out the part and that was that.

Venus Rouhani

I love this company. They are very professional, easy and quick appointments. The technicians are very through, provide options with our budget and problems are solved with knowledge and timely manner. I have used them a few times. I highly recommend them.

Chris Nolan

I had a spring and cable break on a Sunday afternoon. Precession was easy to book an appointment with and they were on site by 9am Monday. As part of my confirmation I received a link that shared a bio and picture of my technician. It was comforting to know they take pride in who the send to you. Shane got right to work and gave me three options of service and the cost. I did end up choosing the most expensive and comprehensive fix, but the prices were reasonable from what I remember the last time I had a similar issue. Shane walked through the repair and gave me some tips on how to prolong the life of my garages door opener and simple things to do to keep the wheels and pulleys working smooth. I will use them again when my other spring breaks on my second door.

Donald Church

The service was fast and professional and they delivered everything I needed promptly! Highly recommended.

Randall Butler

Nick Sager is an employee that any company can benefit from. Hes friendly, knowledgeable, and a joy to be around. We thought about taking the big box store route, but its the personal touch from guys like Nick that a local company like Precision offers that big stores just dont have.

Chris Fuller

Isaiah did an outstanding job repairing my garage door! Professional service and top-notch quality. Highly recommend his expertise.

Amy Luna

Patrick did an amazing job. He was early and completed the job in no time. He explained everything that needed to be done and all the options available. I would highly recommend Precision Garage Door for any repairs.

Gary Sterle

Arrived on time, installation completed on time and Jeremy explained all the functions. Very pleasant experience.

Samuel Eleanor

Wes arrived early. I did not really see him do anything, but the garage door opened when he tried it. He explained what the problem was and how to fix it. He also told me the sensor shoud have 1 green & 1 red light. He offered to have the call cancelled, but I asked him to do a service call. Which he did and also gave me two documents showing what it would cost to repair my door and what it would cost to replace it. I would not hesitate to recommend him.

Mercy Lawler

I have a wonderful new garage door! And it's unbelievably quiet too. Patrick and his guys were great. Would highly recommend!