Read what people are saying
about Precision Garage Door
Precision Garage Door of Austin, TXhas received 968 reviews, averaging 4.97 Stars:
Pflugerville, TX
Thank you for taking the time to leave us a review! We are always looking for ways to improve as a company and our customers' feedback is an essential part of that. We are happy to hear that you were satisfied with the service we provided. We appreciate you choosing Precision Garage Door!
Wimberley, TX
I had both of my garage doors replaced after 25 years. The technician, Shane Murphy, came out and made the initial assessment and provided me with a detailed estimate. It took about three weeks for the new doors, rails and other hardware to come in, but it was well worth the wait. Shane also did the installation. He is such a pro! He worked diligently for several hours to make sure that everything was just right. I am more than pleased and I highly recommend Shane and Precision Garage Door of Austin.
- Patricia Davis
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Precision Door did a great job with installing our new garage. Our technician, Mickey Wheeler, did a great job of installing, helping set up remotes and maintenance. Id highly recommend
- Mike Green
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Leander, TX
1 of our 3 garage doors was malfunctioning. They fit us in a few hours after reaching out for an appointment. Jeremy was knowledgeable and worked quickly. We will definitely be calling him again for any future needs on our other garage doors.
- Brooke Jones
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
- Burt Ellison
Thank you for the great rating! We appreciate your business!
Austin, TX
Brian and Precision Door couldnt have been more helpful! They quickly and efficiently addressed my issues and went above and beyond with their service.
- Sean Beal
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
Shane Murphy was a very pleasant and efficient technician. He did an excellent job. Our new garage doors look amazing!
- Tammie Drewry
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Caleb, Michael and Landon were excellent. What was hopefully just a repair turned into a new garage door, and the team at Precision made it as painless as possible. They are professional and kind and customer service is their priority. Sean ensured the experience was top-notch. Highly recommend this company all day every day.
- Susan Hambright
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
Patrick Day with Precision Garage Door did a great job. On day 1 came on time, inspected and needed to order a part. On day 2 came on time and did the replacement. Everything worked great, no problems. Always called me 30 minutes before appointed time and arrived on time. Also very polite. I have used Precision and continue to use them
- Marie Howell
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Manchaca, TX
I had my garage door replaced. I didn't do any price shopping, so I have no idea if I got a good deal. BUT, the sales guy was great as was the installer, Mickey Wheeler, so even if I paid a higher price, they did what they said they would do and I have a door that doesn't sound like it's one more cycle from breaking down completely. I have four stars instead of five because this was my first encounter with them, so we'll see how it goes during the five year guarantee period. I'm estimating it took 4/6 weeks between sale and installation. I had a custom order so that's probably one reason. If you wait until your door dies, you might be waiting for a while. I was happy to wait, but I got in and out of my garage either no hassle while I waited.
- Patricia B.
We are so proud to hear what a positive experience you had with our team! Thank you for taking the time to leave us such a wonderful review. We appreciate your business!
Spicewood, TX
Caleb did a great job and will definitely recommend your company to all my neighbors!! Thanks for the legendary service!! Mr. Martin (USN)
- Robert Martin
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Brian is a great guy. I am so appreciative of how quickly he troubleshoots the issue. Always arrives in time or today arrived early after informing me. Precision is very fortunate to have an employee of this caliber.
- Linda Luebs
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Prospero Hernandez installed our garage door for us and he was great! Prompt and courteous. Job was done well and when he was done swept out the garage and cleaned the windows. You rarely see anyone clean up after themselves anymore and I cant say enough good things about this guy. Thank you for your wonderful job!
- Rebecca Beck
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Amazing service! My spring broke last week and I couldnt get into my garage. Appointment set for 8:00 am - 10:00 am arrival, and Jeremy showed up at 8:15, and he fixed the issue in less than an hour. In a time where good service is sometimes hard to find, Precision Garage Door did exactly what they promised in less time than expected. They will be my ONLY call for future garage door needs.
- Cory M
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Sean the general manager came out for an emergency call at 10.30 PM in the middle of heavy rainfall to help open the garage door, which was locked from inside. He explained everything clearly over the phone and arrived on time and finished the job inside 15 minutes. I would highly recommend.
- Sudarshan Selvarajan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Cedar Park, TX
Precision Garage door has been phenomenal from day one. They are very professional, communicative in a timely manner and keep you updated a long the way. Once our doors came in they notified us, we scheduled an appointment to have them installed and when the installer (Prospero Hernandez) showed up in the time he said he would he had the job done in less time than he told me. We were very pleased with the completed job. He went over everything before he left and was very explanatory on what he was going to do and what he did. Very nice guy!!!!
- Patrick Roane
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
Brian was on time, very courteous and very professional while performing the work.
- David Brown
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Good work & good communication.
- Joe Khachadourian
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Had a problem with a garage door malfunctioning. The technician, Brian Rykowski, came the same day that we called for service. Brian explained the problem and offered several alternatives to repair the door. We made our selection and the replacement parts included the torsion springs, bearings, cable, cable drums, and rollers. Brian was friendly, knowledgeable, and professional. Would use again.
- Robert Grissom
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Our garage door spring broke on Saturday evening. Shane came out on Sunday morning, explained the repair options and pricing, and completed the work in a timely manner. He was very professional and we are happy with the service.
- Charles La Voy
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Caleb was my technician that installed my equipment. Excellent job and well-versed on all aspects of the garage door equipment. Prompt and professional service. 5 stars
- Samuel Jeffrey
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Personable, professional and thorough. Appointment easy to schedule and Caleb kept me apprised of his arrival time.
- Holly Kerr
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Kyle, TX
I'm not the brightest when it comes to garage door openers, so it was great that Jeremy could come out on the Saturday and show me why my machine wasn't working. He explained everything thoroughly, was pleasant to work with, and the price was totally reasonable. I would definitely recommend this company!
- Bri A.
Thank you for sharing your experience with us. We are happy to hear that Jeremy was helpful and provided you with great service. We appreciate your business!
Austin, TX
Brian R. was great! Got my garage door back to operational super fast
- Steven Scheible
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Great experience. The initial visit with Brian was seamless and helpful; the technician, Mickey, who did the install was professional and friendly. Both were a perfect mix of making sure we were comfortable without being too sales-y or intrusive. Highly recommend Precision Garage Door of Austin.
- Faith Warren
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Kyle, TX
Wes Newark did a great for us today. Service was outstanding. He gave very good options and handled everything very well. I will recommend this company to whoever may need service. Thanks
- Mark Decario
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
I really appreciate the great service I received from Caleb at Precision Door. He communicated well before he arrived and during his time at our home. He completed our service request promptly. Precision Door (& hopefully, Caleb) will always be our go-to for garage door service.
- R M
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Georgetown, TX
My garage door broke, and I needed a quote for a new one. Jeremy came out same day. He was very helpful and knowledgeable. He listened snd snswered all my questions.
- Nancy Marshall
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Work was done as scheduled. Options were explained fully and items to be replaced or added were shown and explained so that I understood. Caleb was very professional. I am a very satisfied customer.
- Patrick Brady
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
The best! Could have came last night for a fee as an option. But this morning he came out on time, quick and professional, and got the job done.
- Alexis Dunbar
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush
- John R.