Read what people are saying
about Precision Garage Door
Precision Garage Door of Austin, TXhas received 981 reviews, averaging 4.97 Stars:
Leander, TX
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Jeremy provided you with excellent service. We appreciate your business!
Austin, TX
- Robert Gillespie
Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!
Austin, TX
Customer service booked us for an appointment same day, within a couple of hours. Patrick Day our tech was excellent, found the issue immediately and resolved it. We highly recommend Precision Garage Doors to everyone.
- Xavier Borkowski
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Buda, TX
Stephen with Precision was awesome! Fast, friendly and knowledgeable. Door works like brand new!
- Adam Guest
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Pflugerville, TX
If you have a 20-year-old garage door with something broken, it's advisable to avoid Precision Garage Door of Austin. I find it perplexing how there are so many positive reviews on Google for them. They seem unwilling to fix anything and tend to provide quotes for renewing everything, even items that may not require replacement, such as the entire garage door. Following this disappointing experience, I opted to schedule a repair with another local professional who accurately diagnosed the issue and efficiently resolved it. Unlike Precision, this individual appreciated the existing door and hardware, without attempting to upsell unnecessary replacements. Notably, the cost of the repair was a mere quarter of Precision's quoted amount. Furthermore, it's important to note that Precision Garage food or Austin charges for their initial visit to provide a quote, which often entails recommending a full refresh or replacement of components. If you decide not to proceed with Precision Garage door of Austin due to their perceived overcharging, you've essentially spent money for a service that didn't result in any tangible benefit.
- Ekambaram T. R
Cedar Park, TX
repair. They come out the same day many times and they are always helpful, friendly and always on time.
- Treeta M.
Austin, TX
Bryan Rykowski did a terrific job for us. He was timely, knowledgeable and efficient. I highly recommend him
- Eric Taube
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
- Jewel Jones
Thank you for the great rating! We appreciate your business!
Manchaca, TX
I called last night and made an appointment with Precision and your technician arrived very timely this morning. Shane was very professional, friendly, and an excellent technician! He loves his company, loves his work, and did a great job! I will be using Precision for all my future garage door service and repairs. Thank you so much!
- J. B.
Thank you for the great review! We are pleased to hear your experience with our Shane so positive! Thank you for choosing Precision.
Georgetown, TX
Easy to schedule an appointment and great customer service. Ill definitely use them again.
- Brian Mills
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Very fast and efficient customer service. I would highly recommend Precision. I was very impressed with the knowledge, expertise and kindness of Isaiah. Everything about my experience was top rated.
- Cheryl Heinsohn
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Good company, knowledgeable and affable technician.
- Stephen Brown
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Caleb was pleasant and thorough in explaining choices and options. Appreciated the customer service.
- John Kennie
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Pflugerville, TX
We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush
- John R.
Thank you for taking the time to leave us a review! We are always looking for ways to improve as a company and our customers' feedback is an essential part of that. We are happy to hear that you were satisfied with the service we provided. We appreciate you choosing Precision Garage Door!
Wimberley, TX
I had both of my garage doors replaced after 25 years. The technician, Shane Murphy, came out and made the initial assessment and provided me with a detailed estimate. It took about three weeks for the new doors, rails and other hardware to come in, but it was well worth the wait. Shane also did the installation. He is such a pro! He worked diligently for several hours to make sure that everything was just right. I am more than pleased and I highly recommend Shane and Precision Garage Door of Austin.
- Patricia Davis
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Precision Door did a great job with installing our new garage. Our technician, Mickey Wheeler, did a great job of installing, helping set up remotes and maintenance. Id highly recommend
- Mike Green
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Leander, TX
1 of our 3 garage doors was malfunctioning. They fit us in a few hours after reaching out for an appointment. Jeremy was knowledgeable and worked quickly. We will definitely be calling him again for any future needs on our other garage doors.
- Brooke Jones
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
- Burt Ellison
Thank you for the great rating! We appreciate your business!
Austin, TX
Brian and Precision Door couldnt have been more helpful! They quickly and efficiently addressed my issues and went above and beyond with their service.
- Sean Beal
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
Shane Murphy was a very pleasant and efficient technician. He did an excellent job. Our new garage doors look amazing!
- Tammie Drewry
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Caleb, Michael and Landon were excellent. What was hopefully just a repair turned into a new garage door, and the team at Precision made it as painless as possible. They are professional and kind and customer service is their priority. Sean ensured the experience was top-notch. Highly recommend this company all day every day.
- Susan Hambright
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Round Rock, TX
Patrick Day with Precision Garage Door did a great job. On day 1 came on time, inspected and needed to order a part. On day 2 came on time and did the replacement. Everything worked great, no problems. Always called me 30 minutes before appointed time and arrived on time. Also very polite. I have used Precision and continue to use them
- Marie Howell
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Manchaca, TX
I had my garage door replaced. I didn't do any price shopping, so I have no idea if I got a good deal. BUT, the sales guy was great as was the installer, Mickey Wheeler, so even if I paid a higher price, they did what they said they would do and I have a door that doesn't sound like it's one more cycle from breaking down completely. I have four stars instead of five because this was my first encounter with them, so we'll see how it goes during the five year guarantee period. I'm estimating it took 4/6 weeks between sale and installation. I had a custom order so that's probably one reason. If you wait until your door dies, you might be waiting for a while. I was happy to wait, but I got in and out of my garage either no hassle while I waited.
- Patricia B.
We are so proud to hear what a positive experience you had with our team! Thank you for taking the time to leave us such a wonderful review. We appreciate your business!
Spicewood, TX
Caleb did a great job and will definitely recommend your company to all my neighbors!! Thanks for the legendary service!! Mr. Martin (USN)
- Robert Martin
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Austin, TX
Brian is a great guy. I am so appreciative of how quickly he troubleshoots the issue. Always arrives in time or today arrived early after informing me. Precision is very fortunate to have an employee of this caliber.
- Linda Luebs
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Prospero Hernandez installed our garage door for us and he was great! Prompt and courteous. Job was done well and when he was done swept out the garage and cleaned the windows. You rarely see anyone clean up after themselves anymore and I cant say enough good things about this guy. Thank you for your wonderful job!
- Rebecca Beck
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cedar Park, TX
Amazing service! My spring broke last week and I couldnt get into my garage. Appointment set for 8:00 am - 10:00 am arrival, and Jeremy showed up at 8:15, and he fixed the issue in less than an hour. In a time where good service is sometimes hard to find, Precision Garage Door did exactly what they promised in less time than expected. They will be my ONLY call for future garage door needs.
- Cory M
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Austin, TX
Sean the general manager came out for an emergency call at 10.30 PM in the middle of heavy rainfall to help open the garage door, which was locked from inside. He explained everything clearly over the phone and arrived on time and finished the job inside 15 minutes. I would highly recommend.
- Sudarshan Selvarajan
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Cedar Park, TX
Precision Garage door has been phenomenal from day one. They are very professional, communicative in a timely manner and keep you updated a long the way. Once our doors came in they notified us, we scheduled an appointment to have them installed and when the installer (Prospero Hernandez) showed up in the time he said he would he had the job done in less time than he told me. We were very pleased with the completed job. He went over everything before he left and was very explanatory on what he was going to do and what he did. Very nice guy!!!!
- Patrick Roane
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Round Rock, TX
Brian was on time, very courteous and very professional while performing the work.
- David Brown
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Jeremy was professional and knowledgeable. He explained the repair, warranty, and answered my questions. Very pleased with service.
- Monica H.