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Garage Door Repair Reviews in Austin, TX (Page 33)

Precision Garage Door of Austin, TX
has received 1052 reviews, averaging 4.96 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 02/14/2024
General Service
Review:

Brian was very professional and went out of his way to explain the problems with our garage door. I felt he was being upfront and honest.

- Martha Stracener

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane M. did a great job installing our new door. It was done in the time that was promised, and he went over all the components of our door and how to properly care for it. He was professional and knowledgeable and Id recommend him for anyone needing this service.

- Melissa Newland

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 02/13/2024
New Doors
Review:

Quick and professional service by Billy Tackett. This company has been great every time we have contacted them. Prospero did a quick change of the panels and got the door working well. Thanks

- Beth Maroni

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 02/12/2024
New Doors
Austin, TX
Review:

Shane was courteous, knowledgeable and friendly. Did a great job fixing the garage door. Highly recommend him.

- Jim Dickey

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 02/12/2024
New Doors
Austin, TX
Review:

The technician was punctual, polite and very efficient. Definitely recommend service

- Satyarth Kul

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

I was extremely impressed with the work Stephen did to fix our garage door. He came out an hour after getting the call on a Friday afternoon and thoroughly explained the issue and got the job done in a kind, professional manner. Went above and beyond to replace our garage door lights as well. Would definitely recommend.

- Robin M.

Service Provided:
General Service

Review:

Isaiah White showed up on time. He was knowledgable about what needed done and efficiently did his job. Very pleasant young man. He also answered some of the questions I had about my system. Very good representative of Precision Garage Door company.

- Carol Schuster

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Awesome experience. Shane came to address an issue (on a Sunday) with our garage door. After a quick inspection he explained the problem most likely was not with the opener and probably electrical. He was super knowledgeable and courteous. Plus, didnt take advantage of a situation where we could have paying for work that didnt need to be done. Weve used Precision in the past and certainly will call them again, if we have issues in the future. Amazing customer service.

- Dawn Weston

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian Rykowski came to the house and quickly identified and fixed our garage door issue. Brian is knowledgeable, friendly, and efficient. We have been very happy with Precision Garage Door and with Brian, Caleb, Isaiah, and the other technicians we have met.

- Kent Smith

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/09/2024
New Doors
Austin, TX
Review:

Super helpful and friendly! High quality garage door and service!

- Sarah Pettry

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

- David Alston

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Jeremy was professional and knowledgeable. He explained the repair, warranty, and answered my questions. Very pleased with service.

- Monica H.

A Response from: Brandon Falone, President

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Jeremy provided you with excellent service. We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/08/2024
New Doors
Austin, TX
Review:

- Robert Gillespie

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin (Dripping Springs) a great rating!

Service Provided:
New Doors

1 2 3 4 5
Date: 02/07/2024
New Doors
Austin, TX
Review:

Customer service booked us for an appointment same day, within a couple of hours. Patrick Day our tech was excellent, found the issue immediately and resolved it. We highly recommend Precision Garage Doors to everyone.

- Xavier Borkowski

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Stephen with Precision was awesome! Fast, friendly and knowledgeable. Door works like brand new!

- Adam Guest

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

If you have a 20-year-old garage door with something broken, it's advisable to avoid Precision Garage Door of Austin. I find it perplexing how there are so many positive reviews on Google for them. They seem unwilling to fix anything and tend to provide quotes for renewing everything, even items that may not require replacement, such as the entire garage door. Following this disappointing experience, I opted to schedule a repair with another local professional who accurately diagnosed the issue and efficiently resolved it. Unlike Precision, this individual appreciated the existing door and hardware, without attempting to upsell unnecessary replacements. Notably, the cost of the repair was a mere quarter of Precision's quoted amount. Furthermore, it's important to note that Precision Garage food or Austin charges for their initial visit to provide a quote, which often entails recommending a full refresh or replacement of components. If you decide not to proceed with Precision Garage door of Austin due to their perceived overcharging, you've essentially spent money for a service that didn't result in any tangible benefit.

- Ekambaram T. R

Service Provided:
General Service

Review:

repair. They come out the same day many times and they are always helpful, friendly and always on time.

- Treeta M.

Service Provided:
General Service

Review:

Bryan Rykowski did a terrific job for us. He was timely, knowledgeable and efficient. I highly recommend him

- Eric Taube

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

- Jewel Jones

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

I called last night and made an appointment with Precision and your technician arrived very timely this morning. Shane was very professional, friendly, and an excellent technician! He loves his company, loves his work, and did a great job! I will be using Precision for all my future garage door service and repairs. Thank you so much!

- J. B.

A Response from: Brandon Falone, President

Thank you for the great review! We are pleased to hear your experience with our Shane so positive! Thank you for choosing Precision.

Service Provided:
General Service

Review:

Easy to schedule an appointment and great customer service. Ill definitely use them again.

- Brian Mills

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very fast and efficient customer service. I would highly recommend Precision. I was very impressed with the knowledge, expertise and kindness of Isaiah. Everything about my experience was top rated.

- Cheryl Heinsohn

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Good company, knowledgeable and affable technician.

- Stephen Brown

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/03/2024
New Doors
Austin, TX
Review:

Caleb was pleasant and thorough in explaining choices and options. Appreciated the customer service.

- John Kennie

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush

- John R.

A Response from: Brandon Falone, President

Thank you for taking the time to leave us a review! We are always looking for ways to improve as a company and our customers' feedback is an essential part of that. We are happy to hear that you were satisfied with the service we provided. We appreciate you choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/01/2024
New Doors
Wimberley, TX
Review:

I had both of my garage doors replaced after 25 years. The technician, Shane Murphy, came out and made the initial assessment and provided me with a detailed estimate. It took about three weeks for the new doors, rails and other hardware to come in, but it was well worth the wait. Shane also did the installation. He is such a pro! He worked diligently for several hours to make sure that everything was just right. I am more than pleased and I highly recommend Shane and Precision Garage Door of Austin.

- Patricia Davis

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Precision Door did a great job with installing our new garage. Our technician, Mickey Wheeler, did a great job of installing, helping set up remotes and maintenance. Id highly recommend

- Mike Green

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

1 of our 3 garage doors was malfunctioning. They fit us in a few hours after reaching out for an appointment. Jeremy was knowledgeable and worked quickly. We will definitely be calling him again for any future needs on our other garage doors.

- Brooke Jones

A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

- Burt Ellison

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Brian and Precision Door couldnt have been more helpful! They quickly and efficiently addressed my issues and went above and beyond with their service.

- Sean Beal

A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Hill Country (512) 399-6182
Northeast Austin (512) 572-6148
Round Rock / Pflugerville (512) 607-7828
Southeast Austin (512) 601-0241
Precision Garage Door of Austin
Office: (512) 333-1140
1300 Smith Rd
Suite #105

Austin, TX 78721
Precision Garage Door of Austin (Dripping Springs)
Office: (512) 265-5788
3707 US-290 #6
Dripping Springs, TX 78620
Precision Garage Door of Austin (Cedar Park)
Office: (512) 969-2044
3001 Glacier Pass Ln #107
Cedar Park, TX 78613