Garage Door Repair in Austin, Texas - Page 36

J. B.

I called last night and made an appointment with Precision and your technician arrived very timely this morning. Shane was very professional, friendly, and an excellent technician! He loves his company, loves his work, and did a great job! I will be using Precision for all my future garage door service and repairs. Thank you so much!

Brian Mills

Easy to schedule an appointment and great customer service. Ill definitely use them again.

Cheryl Heinsohn

Very fast and efficient customer service. I would highly recommend Precision. I was very impressed with the knowledge, expertise and kindness of Isaiah. Everything about my experience was top rated.

Stephen Brown

Good company, knowledgeable and affable technician.

John Kennie

Caleb was pleasant and thorough in explaining choices and options. Appreciated the customer service.

John R.

We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush

Patricia Davis

I had both of my garage doors replaced after 25 years. The technician, Shane Murphy, came out and made the initial assessment and provided me with a detailed estimate. It took about three weeks for the new doors, rails and other hardware to come in, but it was well worth the wait. Shane also did the installation. He is such a pro! He worked diligently for several hours to make sure that everything was just right. I am more than pleased and I highly recommend Shane and Precision Garage Door of Austin.

Mike Green

Precision Door did a great job with installing our new garage. Our technician, Mickey Wheeler, did a great job of installing, helping set up remotes and maintenance. Id highly recommend

Brooke Jones

1 of our 3 garage doors was malfunctioning. They fit us in a few hours after reaching out for an appointment. Jeremy was knowledgeable and worked quickly. We will definitely be calling him again for any future needs on our other garage doors.

Sean Beal

Brian and Precision Door couldnt have been more helpful! They quickly and efficiently addressed my issues and went above and beyond with their service.

Tammie Drewry

Shane Murphy was a very pleasant and efficient technician. He did an excellent job. Our new garage doors look amazing!

Susan Hambright

Caleb, Michael and Landon were excellent. What was hopefully just a repair turned into a new garage door, and the team at Precision made it as painless as possible. They are professional and kind and customer service is their priority. Sean ensured the experience was top-notch. Highly recommend this company all day every day.

Marie Howell

Patrick Day with Precision Garage Door did a great job. On day 1 came on time, inspected and needed to order a part. On day 2 came on time and did the replacement. Everything worked great, no problems. Always called me 30 minutes before appointed time and arrived on time. Also very polite. I have used Precision and continue to use them

Patricia B.

I had my garage door replaced. I didn't do any price shopping, so I have no idea if I got a good deal. BUT, the sales guy was great as was the installer, Mickey Wheeler, so even if I paid a higher price, they did what they said they would do and I have a door that doesn't sound like it's one more cycle from breaking down completely. I have four stars instead of five because this was my first encounter with them, so we'll see how it goes during the five year guarantee period. I'm estimating it took 4/6 weeks between sale and installation. I had a custom order so that's probably one reason. If you wait until your door dies, you might be waiting for a while. I was happy to wait, but I got in and out of my garage either no hassle while I waited.

Robert Martin

Caleb did a great job and will definitely recommend your company to all my neighbors!! Thanks for the legendary service!! Mr. Martin (USN)

Linda Luebs

Brian is a great guy. I am so appreciative of how quickly he troubleshoots the issue. Always arrives in time or today arrived early after informing me. Precision is very fortunate to have an employee of this caliber.

Rebecca Beck

Prospero Hernandez installed our garage door for us and he was great! Prompt and courteous. Job was done well and when he was done swept out the garage and cleaned the windows. You rarely see anyone clean up after themselves anymore and I cant say enough good things about this guy. Thank you for your wonderful job!

Cory M

Amazing service! My spring broke last week and I couldnt get into my garage. Appointment set for 8:00 am - 10:00 am arrival, and Jeremy showed up at 8:15, and he fixed the issue in less than an hour. In a time where good service is sometimes hard to find, Precision Garage Door did exactly what they promised in less time than expected. They will be my ONLY call for future garage door needs.

Sudarshan Selvarajan

Sean the general manager came out for an emergency call at 10.30 PM in the middle of heavy rainfall to help open the garage door, which was locked from inside. He explained everything clearly over the phone and arrived on time and finished the job inside 15 minutes. I would highly recommend.

Patrick Roane

Precision Garage door has been phenomenal from day one. They are very professional, communicative in a timely manner and keep you updated a long the way. Once our doors came in they notified us, we scheduled an appointment to have them installed and when the installer (Prospero Hernandez) showed up in the time he said he would he had the job done in less time than he told me. We were very pleased with the completed job. He went over everything before he left and was very explanatory on what he was going to do and what he did. Very nice guy!!!!

David Brown

Brian was on time, very courteous and very professional while performing the work.

Joe Khachadourian

Good work & good communication.

Robert Grissom

Had a problem with a garage door malfunctioning. The technician, Brian Rykowski, came the same day that we called for service. Brian explained the problem and offered several alternatives to repair the door. We made our selection and the replacement parts included the torsion springs, bearings, cable, cable drums, and rollers. Brian was friendly, knowledgeable, and professional. Would use again.

Charles La Voy

Our garage door spring broke on Saturday evening. Shane came out on Sunday morning, explained the repair options and pricing, and completed the work in a timely manner. He was very professional and we are happy with the service.

Samuel Jeffrey

Caleb was my technician that installed my equipment. Excellent job and well-versed on all aspects of the garage door equipment. Prompt and professional service. 5 stars

Holly Kerr

Personable, professional and thorough. Appointment easy to schedule and Caleb kept me apprised of his arrival time.

Bri A.

I'm not the brightest when it comes to garage door openers, so it was great that Jeremy could come out on the Saturday and show me why my machine wasn't working. He explained everything thoroughly, was pleasant to work with, and the price was totally reasonable. I would definitely recommend this company!

Steven Scheible

Brian R. was great! Got my garage door back to operational super fast

Faith Warren

Great experience. The initial visit with Brian was seamless and helpful; the technician, Mickey, who did the install was professional and friendly. Both were a perfect mix of making sure we were comfortable without being too sales-y or intrusive. Highly recommend Precision Garage Door of Austin.