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Read what people are saying
about Precision Garage Door

Precision Garage Door of Austin, TX
has received 992 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

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A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Great job.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Excellent, quick, clean and attentive work done.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I can't speak highly enough about this incredibly knowledgeable garage door company and its skilled technicians! When our garage door finally gave out and refused to close either automatically or manually, we were in a bit of a panic. Not only was the door stuck open, leaving our home exposed to the elements and the world, but it also gave our dog a free pass to chase every cat and dog in the neighborhood! I called around 8 AM, and by some miracle, a technician arrived before noon--an absolute lifesaver! The first tech Phil Belfrage was efficient, precise, and clearly well-versed in his craft, living up to the company's stellar reputation. There was no fumbling or second-guessing--he had the door back down in record time. He also took the time to evaluate the situation, giving us a clear estimate on repairs or replacement. We chose to go with a full replacement since the door was original to the house, and though there was a six-week lead time due to the custom fabrication, we decided to go with windows. It was well worth the wait. When the new door arrived, Isaiah White, the second technician, handled the installation. I can't say enough good things about Isaiah--he was professional, polite, and extremely knowledgeable. It was a pleasure chatting with him while he single-handedly dismantled the old door, carefully cleaned up all the debris, and loaded everything onto his truck. He then began inspecting the existing rails and proceeded to install the new door, which came in heavy sections that he managed with ease. Within just a couple of hours, our garage had a brand-new, perfectly functioning door. From start to finish, this company exceeded expectations. Their prompt response, professional service, and the quality of their work make them an easy recommendation. Just when I thought the service couldn't get any better, Isaiah proved once again why this garage door company deserves every bit of praise. After the installation, I noticed a small issue with light peeking through both sides at the bottom of the door. Fortunately, Isaiah had left his contact information, so I gave him a quick call. Without hesitation, he returned promptly, just a few blocks away, and made a slight adjustment to the door, correcting the issue immediately. His dedication to ensuring everything was perfect, even after the job was technically done, speaks volumes about his professionalism and commitment to customer satisfaction. It's rare to find such reliable, courteous service these days, and this company has truly set the bar high. If you need a garage door service that goes above and beyond, look no further! 800-DOOR-REPAIR Thomas J

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A Response from: Brandon Falone, President

Thank you, Thomas, for your fantastic review! Were thrilled to hear about your positive experience with Phil and Isaiah. Our team is dedicated to providing top-notch service, and its wonderful to know we exceeded your expectations. We appreciate your recommendation and look forward to serving you again!

Service Provided:
General Service

Review:

Wes was very thorough in investigating the issue we were having with one of our garage doors, which utilizes an older opener technology. He explained his troubleshooting and was able to make adjustments within the opener to get the door operable again. He also reviewed options for updating our opener with much newer technology to provide for a warranted, longer life cycle. Wes was extremely knowledgeable and professional. It was clear he really takes pride in his work and in educating his customers!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 09/13/2024
New Doors
Austin, TX
Review:

Isaiah was super friendly and did great work. Highly recommend. New door with a 10 year warranty cant be beat.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Great experience and fast work!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Ladon showed up on time, completed the work on schedule, cleaned up after his work and trained me on how to operate my new door. Exactly what I would expect from a professional.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Excellent service by Joshua Surfus. Highly recommend this company and this technician.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane was thorough and did excellent job

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Patrick was very knowledgeable, courteous and helpful.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Caleb was our technician. He was polite and very knowledgeable. Im happy I chose Precision Garage Door of Austin.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

After our garage door spring broke, we called Precision and they promptly sent Caleb Skaggs to help us out. We found Caleb to be very knowledgeable, competent and friendly. Our repairs were made in a couple of hours. Wed highly recommend Precision and Caleb.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Michael was outstanding, knowledgeable and helpful in my moment of need. Precision responded to my 8pm emergency call and Michael arrived a hour later. Two hours of repair and my door was back in operation. Thanks so much!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steven Michael did a fantastic job

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 09/05/2024
New Doors
Austin, TX
Review:

Outstanding customer service. I hesitated to replace an old door but with the expertise from the technicians it was absolutely the right move. Prompt, courteous and professional service ! Shane completed the install timely and with no concerns Thank you for a job well done

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

My entire experience with Precision Garage Door was spot on. From the first visit to assess my needs to the installation of the new door, the process was flawless. Prospero did an excellent job installing, then explaining in detail the operation of the door. Could not be more pleased!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 09/05/2024
New Doors
Bastrop, TX
Review:

I had Isaiah White come out for a new install he was very friendly and professional from start to finish and did beautiful work very prideful in his work.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

My wife accidentally backed up into the garage door as it was moving upwards. Slightly bent the door and track. Patrick Day came over promptly and fixed us up. Very friendly, too! Theyre always professional and efficient! Ive been a customer for years. Best service hands down! Thank you!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Michael was very professional and knowledgeable while repairing our garage door. Im very happy with the service and results.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Precision garage of austin is diffentely one of the best companies that I have ever done business with. Their technician, Patrick is highly skilled and expedient completing the repairs.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 09/03/2024
General Service
Review:

Was able to schedule an appointment for a broken door quickly, Stephen Michael was the technician, did a great job, quick repair highly recommend

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I have been at my home for almost 20 years now, and up to now this was my first Garage Door issue. I had some wear & tear over that time, well it finally fell off the rail ,so I started to see about repairs and maybe even replacing it all together,this all happening on a Saturday.So I saw Precision as one available 24/7 ,with great reviews,after about 3 reviews I was sold ,answered a couple of questions on line ,got a reply message, another message with a technician name and time frame of arrival, another message from Phil B, saying he was a half hour away.Being Saturday I just new replacing the door was not gonna happen, so I kindly asked Phil to at least closed the door and to show me my options for another Garage door, Phil was here about hour with a sale of a new door and a repair, Thanks again Phil

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Customer service was outstanding and the technician did a excellent job

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Service man (Mickey W) from Precision Garage Doors arrived soon after I called & quickly fixed an issue with our garage door openers. Price was very reasonable. Mickey also serviced the three-year-old garage door itself. He was able to help with suggestions about replacing the other garage door we have, too, which I appreciated.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian did a wonderful job! Very informative!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I called this morning and had Caleb at our door two hours later. Caleb was fantastic. He fixed the problem with our garage door opener and programmed our new cars to open and close the garage door. Caleb is also very funny. Would recommend heartily if you like prompt and professional service.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Stephen Michael was back after fixing my broken springs to hook me up with a side mount garage door opener that is so much quieter and frees up space above the door to increase storage now that the chain drive is gone. Highly recommend Precision Garage Door as they take the time to get it right, are honest and up front with pricing, and have never tried to oversell.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Wes was honest and efficient. Great experience getting our door back in working order!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Hill Country (512) 399-6182
Northeast Austin (512) 572-6148
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Office: (512) 333-1140
1300 Smith Rd
Suite #105

Austin, TX 78721
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3707 US-290 #6
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