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Read what people are saying
about Precision Garage Door

Precision Garage Door of Austin, TX
has received 968 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Customer service was outstanding and the technician did a excellent job

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Service man (Mickey W) from Precision Garage Doors arrived soon after I called & quickly fixed an issue with our garage door openers. Price was very reasonable. Mickey also serviced the three-year-old garage door itself. He was able to help with suggestions about replacing the other garage door we have, too, which I appreciated.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian did a wonderful job! Very informative!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I called this morning and had Caleb at our door two hours later. Caleb was fantastic. He fixed the problem with our garage door opener and programmed our new cars to open and close the garage door. Caleb is also very funny. Would recommend heartily if you like prompt and professional service.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Stephen Michael was back after fixing my broken springs to hook me up with a side mount garage door opener that is so much quieter and frees up space above the door to increase storage now that the chain drive is gone. Highly recommend Precision Garage Door as they take the time to get it right, are honest and up front with pricing, and have never tried to oversell.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Wes was honest and efficient. Great experience getting our door back in working order!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Patrick was excellent. Very courteous and professional. Did a great job in explaining his process and gave great advice on oiling the springs. I appreciate him for being on time.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

WOW! A big thank you to Precision and the wonderful blessing of your employee Patrick Day. Patrick was on time, diligent, and very knowledgeable of our garage door issues! He was very professional and thoughtful. We are amazed at how quiet our doors now operate! The new technology for operation is terrific! We highly recommend Precision for their outstanding service.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Michael with Precision Garage Doors was fantastic! He arrived within an hour of my scheduling online, was very professional and performed our repair quickly!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Patrick arrived in a timely manner, which is great considering we couldnt use our garage door. He was professional and courteous and went through all the options. He finished without issue and before he had originally estimated. This is my second time using Precision and this experience will make me want to use them again in the future.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/27/2024
General Service
Review:

I had to replace my garage door after a slight accident ended it's time after 18 years. Called Precision Garage doors, Overhead and one other local company. Precision got back to me within 10 minutes and someone was out that afternoon. That was last week and Mickey Wheeler cam by, in the rain, and replaced the door and all the accoutrements that go with it. Took less than 3 hours. Would recommend them anytime. Oh, and as for the other two I contacted ... have yet to get a call back.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Outstanding service was received by Mickey Wheeler of Precision Garage Door. When arrived he introduced himself and described service he will performed. Very professional. Job completed in a timely manner. This is my second time using Precision Garage Door. Their service is the best. Whenever you have a garage door issue contact this company, you won't be disappointed. My garage door looks great!!

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Service Provided:
General Service

Review:

Stephen did a great job fixing our garage door and serving the other doors that we have. He was very professional and explained what the problem was and how to fix it. Thanks again, Bruce

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Outstanding Service from Precision Garage Door of Austin! I had an exceptional experience with Precision Garage Door of Austin, and I couldnt be more pleased with the service they provided. From start to finish, their team demonstrated professionalism, efficiency, and a commitment to quality. The turnaround time was impressively quick. I reached out with an urgent need, and they were able to schedule and complete the repair faster than I expected, which was a huge relief. The quality of materials and the repair work was top-notch. Its clear that Precision Garage Door takes pride in using high-quality components and ensuring that the job is done right the first time. My garage door is functioning better than ever, and I have peace of mind knowing that the repair will stand the test of time. A special shoutout to Jeremy Malek, who executed the service. Jeremy was knowledgeable, courteous, and incredibly thorough. He took the time to explain everything he was doing and made sure I was comfortable with the repairs before he left. His excellent customer service made the entire experience smooth and stress-free. If youre looking for a reliable, high-quality garage door service in Austin, I highly recommend Precision Garage Door. They exceeded my expectations in every way.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

We were having a problem with our garage door not closing. Phil Belfrage from Precision Garage Door of Austin came out and diagnosed and fixed the issue quickly. He was very professional and courteous and I would definitely recommend Precision Garage Door of Austin to anyone having garage door issue.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

The technician Stephen Michael that came out to take a look at my door, was able to troubleshoot and provide several solutions on site which is always appreciated. He had the parts on his truck. He was ready to go, and his attitude was fantastic. Cant ask much more from a technician than that. Ill be using them moving forward.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Wow, great experience! Jeremy Malek did an outstanding job. I felt the price for a "not so ordinary repair" was reasonable. Thanks for getting to me so fast and getting my new car back in the AC garage out of our 100 degree weather! This is now my go to company for all my garage door needs.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Installation and replacement was efficient. Courteous, professional and prompt! Highly recommended!

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A Response from: Owner

Thank you for the great review! We are pleased to hear your experience with our team was so positive! Thank you for choosing Precision.

Service Provided:
General Service

Review:

These guys are as shady as they come. Shame on me for not listening to all the negative reviews about this company. When they arrived (to try and figure out why the door was taking longer than usual to open/close), they immediately wanted to sell me a new garage door for $5k. When I said no, they tried to sell me new springs, rollers, etc for $3k. After that, the tension bar for $2k. It finally came down to around $1,300 for just the bar itself. When I said that was still to high, they charged me $75.00 and left. They don't even provide military discounts for the service charge. To any Veterans who are thinking about using this company, as a United States Marine, please take me at my word, stay clear of this company. There goal, at a minimum, is to get that $75.00 estimate fee from you (after trying to sell you crap you don't even need, like a new garage door when the issue is a spring)! And, to the owner of Precision door, you should be ashamed of yourself but after reading so many negative reviews about you and your company, clearly, you're not. Don't bother responding with, "our prices are higher because we're better, blah blah blah." It will fall upon deaf ears. UPDATE: We had another company come out and they replaced the Tension tube, springs, bearings, plate, sensors, and recalibrated the entire system for $300 less than what Precision Garage Door of Austin quoted. Furthermore, they didn't even charge a $75.00 service fee to come out. I'm going to see if they are okay with me posting their company name within this post. If so, I will update it. Bottom line, there are still plenty of honest companies who don't put profits over people, it just so happens that Precision Garage Door of Austin isn't one of them.

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A Response from: Owner

James, were truly sorry to hear about your experience. We strive for transparency and value in our services. Your feedback is important to us, and well use it to improve. I called and left a voicemail. I would like to discuss this matter if you could please call (512)-333-1001extension 7111.

Service Provided:
General Service

Review:

We had both of our garage doors replaced, a single wide and a double wide. The Precision Garage Door technician, Isaiah, was very professional and courteous. I was impressed with his whole demeanor. Throughout the process from the initial inspection to the completion, we received ongoing texts to advise us where we were in the process. All in all, we would highly recommend their services, whenever you have issues with your garage doors.

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Service Provided:
General Service

Review:

Joshua (the service tech) was prompt and efficient! He replaced my spring tension rod and spring from my broken system. He also replaced the rollers which made a huge difference in the doors noise level.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 08/19/2024
New Doors
Leander, TX
Review:

Caleb was most excellent. Arrived on time. Explained what I needed done. Then did very thorough work. Caleb was also super friendly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Spring on garage door broke Saturday. Precision was able to get here the next day when another co wouldnt until Monday. Isaiah was here a few minutes early and described what was needed, gave me some options and explained price. He was finished in an hour and ensured it was all proper and clean. Great job!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Absolutely awful. This imbecile decided to break our 2 car garage automated door to get in rather than the single, smaller, non-automated door. This costed thousands extra because of stupidity. Please dont use this company.

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A Response from: Owner

Justin, were truly sorry to hear about your experience. Its clear we fell short, and we appreciate your feedback. We have addressed this situation internally with the technician. Thank you for bringing this to our attention.

Service Provided:
General Service

Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Precision Garage Door had a representative come out the day I called for an appointment. Brian, the technician, was very knowledgeable and friendly. He explained fully what he found and the needed work, which he was able to complete in short order. We are completely satisfied.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

A spring broke on one of our garage doors. Precision set an appointment for later the same day. Shane arrived on time and quickly remedied the issue. Our doors and parts were 30years old so we opted to replace springs on both doors plus get new rollers, pulleys, bearings, etc. as our insulated doors are still in good shape. Shane was professional, friendly and very efficient.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Joshua arrived on time and was very professional and up front about what was needed to fix my garage door. He got the door realigned and operating normally! Precision Garage Door will always be my go to for garage door repairs! I highly recommend them.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 08/15/2024
New Doors
Austin, TX
Review:

Great service. New insulated garage doors were installed in a week from the request. One day of work. Every transaction went smoothly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

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Austin Area (512) 333-1117
Hill Country Area (512) 399-6182
Northeast Austin Area (512) 572-6148
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Southeast Austin Area (512) 601-0241
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1300 Smith Rd #105
Austin, TX 78721
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