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about Precision Garage Door

Precision Garage Door of Austin, TX
has received 968 reviews, averaging 4.97 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 08/01/2025
New Doors
Review:

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A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
New Doors

1 2 3 4 5
Date: 08/01/2025
New Doors
Austin, TX
Review:

Landon was on time and completed a great installation. Karen, worked to accommodate my schedule. I will recommend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

We asked Precision Garage Door of Austin to assist in evaluation of a garage door that was becoming very loud. Our technician was Daniel Ritchie. He arrived on time and was very courteous and informative. He performed an inspection of our door and made a recommendation for a new, stronger lift support bar for the door. He also explained that there were multiple bolts that needed to be retightened and the track and rollers needed to be well lubricated. Once the work was done he demonstrated the difference in how the garage door performed after his maintenance. Perfect. I could not be happier. I am an older disabled veteran and his patience with me helping to explain everything made all the difference in the world. This is the second time that we have used Precision Garage Door of Austin, and there is no question, hands down, they are our go to garage door company for work on our very large garage door. I could not have been happier.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

What an excellent experience. From the purchase to the install, first class all the way!

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Service Provided:
General Service

Review:

Patrick was very personable and professional

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Shane arrived early with advanced phone confirmation and efficiently handled our garage door repair issue. Recommend.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

I dont usually write reviews. But after today, Id shout Joshs name from the rooftops if my garage door hadnt been stuck shut like Fort Knox before he showed up. This man, no, this legend, showed up like a one-man Army Ranger unit of garage repair. Charismatic? Off the charts. Friendly? Like hed known me since kindergarten. Knowledgeable? Im pretty sure this guy has a PhD in Garage Doorology. I gave him an impossible mission: a Frankenstein door with more issues than a soap opera, and somehow, in mere hours, Josh resurrected it like a mechanical Lazarus. Josh didnt just fix the door. He liberated it. He exorcised the gremlins. He restored peace and order to my home. Promote this man. Build a statue of him in front of your office. JOSH FOR PRESIDENT 2028. 11 out of 10 stars. Would break my door again just to hang out with him.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Everything about my experience with Precision was fantastic. After leaving messages with two other companies and getting no response or returned phone calls, I found the Precision website. I used the chat agent to request a same day appointment to repair a spring that broke over the weekend. The agent gave me a same day commitment and the office texted me within minutes with a formal appointment that same morning. The technician Michael was professional, efficient, and ready to work with. I had him change out equipment on both doors, which he expertly did. Pricing was not cheap but was fair. All in all, one of the best experiences Ive ever experienced with a home service company. I cant recommend them highly enough! Great job Precision and thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

We worked with Shane and he did an amazing job! He was friendly, professional and quick.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Great job. Technician Shane Murphy is very informative and efficient. I would use again.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 07/27/2025
General Service
Review:

Ive used precision several times and as a loyal customer, I was pretty disappointed today. I had a semi emergency garage situation. Precision couldnt see me until tomorrow morning, which is understandable. However, my garage was not functioning, didnt seem connected to power, and could not close in the meantime. Im a single woman who lives alone. My garage and home were no longer secure. Precision offered me emergency services for 8pm this same evening for a $250 charge. While that wouldve been many hours later, I did consider it. But the woman on the phone didnt offer me any solution to help secure my home in the meantime while I wait for either appointment. My garage was just to be left open. She emphasized how they wont offer any help over the phone. I scheduled an 8am for the next day. But I called Gator garage company shortly after and made an appointment with them the following day HOWEVER they were super kind and walked me through safely securing my garage door in the meantime. They prioritized my needs and safety. They gave me peace of mind by helping me and troubleshooting with me over the phone while I wait. They went above and beyond for me. I am grateful to Gator and disappointed that Precision didnt seem to care that my home wouldnt have been secure with the garage wide open for many hours, potentially 24hours.

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A Response from: Owner

Thank you for your feedback. Were sorry to hear about your experience and are currently looking into the matter. Our team will be in touch with you shortly to follow up and address your concerns. We appreciate your patience and the opportunity to make things right.

Service Provided:
General Service

Review:

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
General Service

Review:

Timely, great communication, explained process and reached resolution quickly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 07/22/2025
New Doors
Review:

Phil Belfrage just installed 2 new garage doors at my house. 100% positive experience. Did a good job explaining and answering my questions.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Didn't have to wait for a tech. Same day. Courteous, friendly and professional. Inexpensive. Fast service time. Doesn't get any better than that.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Technician (Stephen Michael) arrived on-time and prepared to fix whatever was wrong...including removing a snake that had found its way inside our garage. He removed the snake and fixed the door opener that same day (Saturday)! Thanks

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A Response from: Owner

Thanks for the fantastic review, Steve! We're thrilled to hear that Stephen was able to help with both the snake and your garage door. Our team always strives to provide prompt and effective service. Your feedback means a lot to us!

Service Provided:
General Service

Review:

The technician, Shane Murphy, was outstanding. Very professional and took the time to talk me through everything. No pressure tactics to upgrade or do more work than was necessary. Completed the work in a timely manner then explained what all he did and gave suggestions for some ongoing maintenance to keep the door functioning at top performance.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

had a faulty motor and even on a Saturday Josh at precision was able to not only come out and take a look at it but put in a new system that is amazingly quieter and feels a lot safer fantastic installation and support. Love everything about it.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Excellent

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A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Can I leave more than 5 stars? Precision did a great job from start to finish. Scheduling was a breeze, and they had me on the schedule within a matter of hours. Shane was friendly, knowledgeable, professional and helped me understand my options without making me feel pressured to repair more than just my springs. I'd say overall they were competitive with what I expected, so even if I ended up paying $100-200 more, it was 100% worth it for the quality of service and speed. It's obvious why they have such high ratings and I'd suggest giving them a call before calling anyone else.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Efficient and upfront. The only downside is that they are expensive, but I would recommend them and use them in the future.

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Service Provided:
General Service

Review:

These guys came and took care of my garage quickly and efficiently on a Friday morning - whin an hour, i'm super satisfied, 5 STARS

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Shane was very professional, arrived early, installed a completely new unit and finished in record time. Great personality too! AAA+++

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Patrick was amazing. Arrived on time, diagnosed the issue and provided me some resolution options. He went ahead and performed the work in good time, provided me updates and provided an explanation of everything he did. Thanks Patrick!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Service was on time. Repair guy was professional and friendly. Issue fixed quickly. Definitely will use them again if needed.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Austin a great rating!

Service Provided:
New Doors

1 2 3 4 5
Date: 07/15/2025
General Service
Review:

Great tech. Very professional, great job.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 07/14/2025
New Doors
Austin, TX
Review:

Our garage door was in such bad condition when we purchased our house that it was our Number One priority to replace. We could not be happier with the result! Prospero and Isaiah were super friendly and worked very quickly to demo the ancient door and install a door that will make the neighbors jealous. Prospero instructed me on the warranty and necessary periodic maintenance. We also want to thank Michael, our original contact. He guided us through the ordering process and was a major contributor to the success of our project. This is an investment that we can see and appreciate day-in/day-out.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

They were able to get a technician out the morning after our spring broke. Phil was very friendly and knowledgeable did a great job explaining the repair options. The repair was done fairly quick and price was satisfactory.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

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Austin Area (512) 333-1117
Hill Country Area (512) 399-6182
Northeast Austin Area (512) 572-6148
Round Rock / Pflugerville Area (512) 607-7828
Southeast Austin Area (512) 601-0241
Precision Garage Door of Austin
Office: (512) 333-1140
1300 Smith Rd #105
Austin, TX 78721
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Office: (512) 265-5788
3707 US-290 #6
Dripping Springs, TX 78620
Precision Garage Door of Austin (Cedar Park)
Office: (512) 969-2044
3001 Glacier Pass Ln #107
Cedar Park, TX 78613